The staff at My Pension Expert are professional and friendly. This is the third time they have helped and advised me on the renewal of my fixed term annuity plan. They seamlessly handled t... See more
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Review summary
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Reviews shaping this summary
Brilliant advice, very thorough and everything explained, and all options explained completely. It is a very difficult process to understand, and can be difficult. I was contacted at every stage of... See more
Company replied
I am happy to recommend My Pension Expert. My experience from the first phone call to the last email has been for me so helpful. Firstly we discussed my finances and best options again to suit m... See more
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Kept informed at every stage of the process. Lots of advice and really matched it against my requirements. Gave me choices of products in an unbiased way. Very professional. Reasonable rates. Would de... See more
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Company details
Written by the company
We are not a lead generation website that will sell your data to third parties. We are a company of Diploma qualified Financial Advisers and we process £millions in At Retirement products each month. Don't retire without us.
mypensionexpert.com Details
Written by the company
- We will help you get the most out of your pension fund
- Choosing the right retirement option is one of the most important financial decisions a person will ever make. My Pension Expert searches and gives advice from the whole of the retirement market to help you secure the best possible pension income available to suit your individual circumstances.
- Professional Service
- We promise to provide you with a friendly, helpful and efficient service throughout, that will leave you free to enjoy your retirement safe in the knowledge that you have got the absolute maximum potential from your pension fund.
Contact info
Colonnades house, DN1 3BW, Doncaster, United Kingdom
- 01302 639540
- info@mypensionexpert.com
- mypensionexpert.com
4.7
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Combining of pensions
Explained process of combining all of my pension process easily and clearly
Easily contactable for any queries
11 March 2026
Reply from My Pension Expert
Hi Wendy,
Thank you for your 5-star review! We’re glad to hear the process of bringing your pensions together was explained clearly and in a way that felt easy to understand. If you ever need further assistance, please don't hesitate to reach out!
Elyse at My Pension Expert
Great service from the team
Great service from the team during all phases. Good and clear communications throughout the process. Made a complex process simple for me to deal with.
9 March 2026
Reply from My Pension Expert
Hi Customer,
Thank you for your kind review! We’re really pleased to hear that you felt supported throughout every stage of the process. Clear communication and making things as straightforward as possible are very important to us, so it’s great to know that came across in your experience!
Elyse at My Pension Expert
Kept up to date
I have been really pleased with this service ,as i have been kept up to date at every stage and the procedure was very well explained to me.
11 March 2026
Reply from My Pension Expert
Hi Kerry,
Thank you for your lovely review! We’re delighted to hear you were pleased with the service and that the process was clearly explained while keeping you updated at every stage. Please don't hesitate to reach out if you ever need further support!
Elyse at My Pension Expert
Reply from My Pension Expert
Hi Sue,
Thank you for your kind review! We’re really pleased to hear you found the experience transparent and helpful. Providing clear information and support is always our priority, so it’s great to know that came across. We are always here if you need further assistance!
Elyse at My Pension Expert
Finance for beginner ✔️
My pensions Expert were very easy to talk to, understanding that I was a complete novice in the world of finance, and were able to guide me through the process of setting up my pension in a very short period of time.
7 March 2026
Reply from My Pension Expert
Hi Ruth,
Thank you for your wonderful review! We’re so glad to hear the team made things easy to understand and were able to guide you through setting up your pension. Starting something new with finances can feel a bit daunting, so it’s great to know you felt comfortable asking questions and supported throughout the process!
Elyse at My Pension Expert
My Pension Expert are very helpful
My Pension Expert are very knowledgeable and assisted with all stages of the pension transfer process. The Admin team are particularly helpful and willing to answer queries
11 March 2026
Reply from My Pension Expert
Hi Heather,
Thank you for your kind review! We’re really pleased to hear that you found the team knowledgeable and supportive throughout each stage of the pension transfer process. It’s especially nice to hear your kind words about our Admin team, who always aim to be as helpful as possible when answering any questions. We are always here if you need further assistance!
Elyse at My Pension Expert
Professional and easy team to work with
11 March 2026
Reply from My Pension Expert
Hi Tony,
Thank you for your 5-star review! We’re delighted to hear that you found the team professional and easy to work with. If you ever need further support, we are always here!
Elyse at My Pension Expert
Reply from My Pension Expert
Hi Steve,
Thank you for your lovely review! We're really pleased to hear you found the pension transfer process easy and that you received excellent service from start to finish. If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
The process was quick and very straight…
The process was quick and very straight forward. just a bit on the expensive side, but at the same time a good service
6 March 2026
Reply from My Pension Expert
Hi Paul,
Thank you for your feedback! We are really pleased to hear that you found the process quick and straightforward and that you were happy with the service overall!
We appreciate your honest comment about the cost as well. It is important to us that clients feel supported and well looked after throughout the process, so it is great to know the service still delivered for you.
Elyse at My Pension Expert
My pension expert took me through all…
My pension expert took me through all the reqirements to consolidate various workplace pensions and crystalise the total. Excellent service
11 March 2026
Reply from My Pension Expert
Hi Roy,
Thank you for your wonderful review! We are really pleased to hear that we helped guide you through the process of consolidating your workplace pensions and crystallising the total. It is brilliant to know you found our service so helpful! If you ever need anything in the future, we are always here to help.
Elyse at My Pension Expert
very helpfull and good advice when…
very helpfull and good advice when needed. Listened to what i wanted.
12 February 2026
Reply from My Pension Expert
Hi Mr Murdie,
Thank you for your lovely review! We are glad to hear you found the team helpful and that the advice was there when you needed it. If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
Reply from My Pension Expert
Hi Clifton,
Thank you for your 5-star review! We are really pleased to hear that you felt well looked after and that the advice provided was helpful. It means a lot to know you had a positive experience with us! If you ever need any support in the future, we will be more than happy to help.
Elyse at My Pension Expert
Drawdown application
Everyone i dealt with kept me informed with my application and advice what I wanted to do with my pension without added pressure
9 March 2026
Reply from My Pension Expert
Hi Simon,
Thank you for your wonderful review! We are really pleased to hear that you felt well informed throughout your application and that the team provided clear advice while giving you the space to make the decisions that were right for you. We are always here if you need further support!
Elyse at My Pension Expert
They were good with explaining my…
They were good with explaining my options and kept me updated regularly at each stage of the process, and chased up the providers when necessary
9 March 2026
Reply from My Pension Expert
Hi Customer,
Thank you for your kind review! We are really pleased to hear that you felt well informed throughout the process and that the regular updates made things easier for you. If you ever need any help in the future, we will be very happy to assist!
Elyse at My Pension Expert
very professional
6 March 2026
Reply from My Pension Expert
Hi John,
Thank you for your 5-star review! We are delighted to hear that you found our service very professional. If you ever need further assistance, please don't hesitate to reach out!
Elyse at My Pension Expert
They kept me informed and financial…
They kept me informed and financial advisor listened to my concerns and came up with a product that suited .
6 March 2026
Reply from My Pension Expert
Hi N Smith,
Thank you for your lovely review! We are really pleased to hear that you felt well informed throughout the process and that your financial adviser took the time to listen to your concerns. Finding a solution that suits your needs is always our priority, so it is great to know you felt supported in that way!
Elyse at My Pension Expert
People listened to me and worked with…
People listened to me and worked with me on what I wanted for my future
6 March 2026
Reply from My Pension Expert
Hi Justine,
Thank you for your kind words! We are really pleased to hear that you felt listened to and supported while planning for your future. Our team always aims to work closely with each person to understand what matters most to them, so it is great to know that this came across in your experience!
Elyse at My Pension Expert
Pension consolidation and flexibility
All the staff are professional and knowledgeable. Comms are good with calls or emails keeping me updated throughout the process, while keeping the terminology and choices easy to understand. Recommended.
5 March 2026
Reply from My Pension Expert
Hi P G Webber,
Thank you for your 5-star review! We’re pleased to hear that you found our team professional and knowledgeable, and that our communication kept you well updated throughout the process. Making sure everything is explained clearly and kept easy to understand is really important to us, so it’s wonderful to know that came across!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
They made the whole process easy to…
They made the whole process easy to follow and the options available clear and understandable . Communication about the progress of the application was good . Staff were professional and friendly
27 February 2026
Reply from My Pension Expert
Hi Mark,
Thank you for your wonderful review! We’re delighted to hear that the process was easy to follow and that the options were explained clearly. It’s great to know our team’s communication kept you well informed throughout the application, and that you found the staff both professional and friendly!
Elyse at My Pension Expert
Excellent Service
Choosing which way to go with your hard earned pension can be quite stressful, but the advisers at The Pension Expert were most helpful. They listened to my requirements and gave me some good advice. They were very helpful and friendly and made you feel at ease.
2 March 2026
Reply from My Pension Expert
Hi Rita,
Thank you for your lovely review! We’re really pleased to hear that our advisers were able to make the process of deciding what to do with your pension feel less stressful. Taking the time to listen, understand your requirements and provide clear advice is very important to us, so it’s great to know you felt supported, at ease and well looked after throughout!
Elyse at My Pension Expert
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