Oplo Reviews 

Just a bunch of thieves

Stay far away. Offered to help during difficult period by reducing my loan payment only to default it at exactly 3 months after with no prior notice. Changed their name a few times too probably for tax avoidance.

Loan settled 2022. Now owned by Tandem. Logged into online banking to see first repayment scheduled. Can't get hold of them, no new loan taken. Assuming a glitch in their system but can't actually speak to anyone

A dangerous company to get involved with.

13/02/2024 - Just recvd an email from Sophie B***** W*** - Customer Relationship Manager at Tandem regarding my complaint about £400 admin fee and interest rates. Dear Lydia.......she writes

My name is Sarah. So very happy TANDEM/OPLO take these complaint investigations serious and utilise their professional departments to investigate thoroughly individuals issues. Jesus wept?????

AVOID this CON Company. Just had a call from this company. They advised me that not only did my loan go from application 6% to 25% on signing day but they added £400 admin fee. They also added £12k interest not 25% per annum, a solid £12k. I cant believe it. I called and discussed the interest at length.....really and truly.

They have just confirmed they are part of TANDEM BANK - Do you reviews people!!!

If any of the other people would like to join me in going to the financial ombudsman as one group (which gives much more clout please contact me Instagram sarahlynn7799). i honestly thought i barely owed them anything. i have overpaid for 18 months and paid the loan in full. i done the maths with the lady and even she was stuttering. my settlement figure is over 10k. AVOID this CON Company

I am in shock with the figures I have just received. We borrowed £30,000 3 years ago over 15 years! We have been paying almost £400 a month for 3 years. I asked for a settlement figure and I was told we still owe £32,000. I am told we actually did not borrow £30,000 (even thou that’s all we got) we had nearly £4500 fees. £1295 from oplo/ tandem to set up the loan? I mean isn’t it enough you will get all the interest anyway? Then £3500 was for the broker, I will take this up with the broker as £3500 for a few is ridiculous!! I understand when you buy a home you are always paying the interest first and really this is what this is, it’s a loan against your home, but to borrow just £30k and still owe £32,000 3 years into the loan after paying £400 a month is somewhat crazy to me! Stay away from things like this or get a personal loan and have it over a 3/5 years. It doesn’t surprise me they changed their name!

I fell into financial difficulty and had to get a loan from oplo. Due to unforseen circumstances I needed to set up an arrangement for 3 months. During this arrangement I received a harsh letter stating I would be taken to court if i didnt pay the 3 months payment within 1 week. I called oplo and set my repayment back up, made my first full payment again to then receive an email stating my loan had been sold. There was no compassion from this Company at all, sending harsh scary letters then waiting for a payment and selling the loan the following day.

Avoid like the plague. Awful company, have a current loan with them on going for a year and have not managed to once get set up to manage my loan online. Spoke to their helpful phone team who are aware of the issue yet nothing gets done to resolve it, and no emails responded to however are very quick to send threatening letters. Avoid, avoid and also avoid.

Do not use. I have been trying to pay this off for the last 3 years and balance is not coming down. Avoid like the plague. I will be contacting media companies about them this week

AVOID !!
Last year my boiler broke down and needed replaced.. Was between a rock and a hard place.. It was one of the companies that the gas engineer had listed for loans.. Wish I'd never chosen it..
30% APR ????? No wonder it seems like its not paying down.. Really, really wish I had chosen one of the others.. A VERY Costly mistake on my part.I'll end up paying almost twice what the boiler would have cost had I been able to buy it outright without a loan. :(
PLEASE DO NOT USE ..

DO NOT USE THIS COMPANY, THEY ARE SCAMMERS!

This is the worst experience I have had as my payments have increased dramatically and I have had no notification of this which I find absolutely hurrendous and therefore am paying an extra £139 a mth

Avoid avoid avoid!! Worst company ever what they fail to tell you is that you only pay off about £20 of the debt and the other £320 goes on interest. When I settled the loan after 2 years it cost more than the original loan and considering I had been making payments for over 2 years.. didn't reduce at all!

This company doesn’t have knowledgeable staff nor will deal with complaints speedily or freeze whilst that is being done as it’s misinformation from their staff yet I have been penalised. Pursuing down the FCA as they have given me no other choice not loyal to their customers or even care about keeping them happy I was lied too several times and then received a terrible response offering £50 - Avoid !

Just got off the phone with Suzanne, I was worried as I have recently changed jobs and I couldn't make the payment in time as normal, She was so helpful and put me at ease and gave me the best advice, very professional, sorted the dates out to suit me and already planned ahead for me to be able to cancel my direct debit and they will reinstate it themselves on the day I get paid from my new job!. To be fair I have had great experience since using Oplo.

Horrid company, unable to get the basically right. Don't call when they say they would, blame issues on third parties and I suspect owe use hundreds of pounds, they are 'looking into it'. Pathetic. Literally only have one job and they fail at this.

Asked for early settlement figure. £9.13. Yep not even a tenner. Utterly ridiculous. 🤦‍♀️

Brilliant experience. Very impressed. Used a 3rd party mortgage broker who sorted a secured loan through Oplo. Once the loan was accepted Oplos Communication have been 10/10. Quick and very informative. Would use again and recommend to all friends and family

Useless… approve you then decline you the next day. Excuse was affordability but I was looking to consolidate to save money? Make sense? No! I afford £300 a month more currently. I can afford your repayments with change.. Customer adviser nice until the decline… you have no purpose, so no explanation so get off the phone attitude: Just avoid… don’t even try to apply, waste of time.

Really horrific service.

Quick to hound you with calls when you make an enquiry but ridiculously slow at processing your loan. It got to the stage where I just cancelled and went with another lender.

I recommend you do the same.