Myoovi Reviews 

1,594
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers had a great experience with this company. Many consumers found the product to be a significant benefit, helping reduce severity of pain and enabling them to function better during difficult times. People appreciate that the device offers instant relief when applied, which is helpful compared to waiting for other pain management methods to take effect. However, some customers also felt that performance declined, noting issues such as the device stopping abruptly or the battery life not meeting expectations. A few other people mentioned concerns about product features, like lack of customizable pulse selection or the new model being bulkier and noisier. Moreover, some reviewers experienced difficulties with team interaction, mentioning slow responses regarding requests for refunds or feeling patronized by service representatives.

What people talk about most

Product

People report positive experiences with product, highlighting how it effectively manages severe pain from... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the device is portable,... See more

User experience

Clients share ambiguous opinions on user_experience. Many consumers praise the discreet and comfortable... See more

Customer service

Reviewers mention ambiguous feedback about customer_service, reflecting a sharp split in consumer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My teenage daughter has suffered with pain from her periods since she started at age 10. Finding this product and her using it for approx a year now has helped her significantly. She still has to take... See more

Rated 4 out of 5 stars

This has been a game changer for my endometriosis pain. I use it on my lower back for most of the month and it provides instant relief.

Rated 4 out of 5 stars

Further update to this review and changes from 1 star to 4 stars… 29.04: After they initial miscommunication and delay in responding the customer service team have fully supported me in returning a... See more

Company replied

Rated 4 out of 5 stars

I love my Oovi, it has definitely helped me with my pain - I have the first one that was released. Only issue is the sticky pads I can only wear for a couple of hours at a time as I come out in a... See more


Company details

  1. Health and Beauty Shop
  2. e-Commerce Service

Written by the company

Myoovi is instant, drug-free period pain relief. Founded by UK Doctors and designed with your comfort in mind.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(1,594)

36 reviews in the last 12 months

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Rated 1 out of 5 stars

I’ve ordered a unit for my daughter and…

I’ve ordered a unit for my daughter and now need new pads which are never in stock and have not been for several weeks so the unit is now unusable. I have tried several times to contact the customer but have had no success or response to my requests or new pads and when they are back in stock. So it’s now of no use.

3 March 2025
Unprompted review
Myoovi logo

Reply from Myoovi

Hi Samantha,

Our apologies about the delay. But don't worry, we are back in stock now :)

No more waiting! Feel free to purchase here: https://myoovi.co.uk/products/replacement-butterfly-pads

As a sign of good faith, use the code PADS10 for a 10% discount on your next pad purchase

Thank you for understanding.

Rated 1 out of 5 stars

Replacement pads have been unavailable…

Replacement pads have been unavailable to purchase for months, I have contacted customer service and been told they should be back at the begging of March. It’s April tomorrow and pads are still unavailable. It’s really frustrating as the machine itself is great and really works so well but it’s no good without pads. Really disappointed.

31 March 2025
Unprompted review
Myoovi logo

Reply from Myoovi

Hi DW

Our apologies about the delay. But don't worry, we are back in stock now :)

No more waiting! Feel free to purchase here: https://myoovi.co.uk/products/replacement-butterfly-pads

As a sign of good faith, use the code PADS10 for a 10% discount on your next pad purchase

Thank you for understanding.

Rated 1 out of 5 stars

I think the machine itself is amazing…

I think the machine itself is amazing however, at the start of the month I needed new butterfly pads, normally no problem but this time they said they’d get them back in with 7-10 days which should’ve been a week ago and STILL no replacement pads. I’m left with a product that I need due to debilitating pain but I can’t because of supply issues yet the marketing team are spamming me to buy items!!!

30 March 2025
Unprompted review
Myoovi logo

Reply from Myoovi

Hi Customer

Our apologies about the delay. But don't worry, we are back in stock now :)

No more waiting! Feel free to purchase here: https://myoovi.co.uk/products/replacement-butterfly-pads

As a sign of good faith, use the code PADS10 for a 10% discount on your next pad purchase

Thank you for understanding.

Rated 1 out of 5 stars

Didn't make a single bit of difference…

Didn't make a single bit of difference to my period pains. Big waste of money, which I'm sure goes into their massive marketing budget.

20 February 2025
Unprompted review
Myoovi logo

Reply from Myoovi

Hi Elly, our apologies for the inconvenience this may have caused you. Kindly send us an email at support@myoovi.co.uk to resolve the matter.

Hope to hear from you soon!

Rated 1 out of 5 stars

You won't be able to use it

I love the product but the replacement pads have been out of stock for about a month and a half now and when I contacted customer service they said that they should be in at the beginning of this month and they aren't. If you buy the product you literally can't get replacement pads right now and without the pads it's just a puck of a TENS machine.
It works well, but if you need one like this now I'd recommend the Vush Aura since you can actually get replacement pads.

Honestly kind of wish I could get a refund on this now since I bought it right before the replacement pads went out of stock.

24 March 2025
Unprompted review
Myoovi logo

Reply from Myoovi

Hi Melinda

Our apologies about the delay. But don't worry, we are back in stock now :)

No more waiting! Feel free to purchase here: https://myoovi.co.uk/products/replacement-butterfly-pads

As a sign of good faith, use the code PADS10 for a 10% discount on your next pad purchase

Thank you for understanding.

Rated 1 out of 5 stars

Really wanted to buy this for someone…

Really wanted to buy this for someone but with no replacement pads available I’ll give it a miss. Thanks to those of you flagging this issue up as I’d have paid out for something that probably cannot be used after a month.
Tried to contact the company but very difficult to find any email etc.

26 March 2025
Unprompted review
Myoovi logo

Reply from Myoovi

Hi Linda

Our apologies about this.

We understand you're frustrated, and even us, too, are frustrated because of this delay.

Our manufacturer is experiencing some delays shipping it out to us since we requested a huge volume of pads this time around (we don't want to be out of stock again!).

Kindly send us an email at support@myoovi.co.uk and we'd be happy to send you a discount code as a sign of good faith once restocked. Rest assure, the restock is coming in a few!

Thank you for understanding

Rated 5 out of 5 stars

Would be lost without this

The Myovvi device is fantastic. I struggle with pain and this combined with pain relief help me manage my pain like no other combination. Would recommended for anyone struggling with similar pain.

25 March 2025
Unprompted review
Myoovi logo

Reply from Myoovi

Hi S Webber

Our apologies about this.

We understand you're frustrated, and even us, too, are frustrated because of this delay.

Our manufacturer is experiencing some delays shipping it out to us since we requested a huge volume of pads this time around (we don't want to be out of stock again!).

Kindly send us an email at support@myoovi.co.uk and we'd be happy to send you a discount code as a sign of good faith once restocked. Rest assure, the restock is coming in a few!

Thank you for understanding

Rated 1 out of 5 stars

Disappointed as I can’t get any…

Disappointed as I can’t get any replacement pads..I rely on this every month and they have been out of stock for ages..it just isn’t good enough.

25 March 2025
Unprompted review
Myoovi logo

Reply from Myoovi

Hi Liane

Our apologies about this.

We understand you're frustrated, and even us, too, are frustrated because of this delay.

Our manufacturer is experiencing some delays shipping it out to us since we requested a huge volume of pads this time around (we don't want to be out of stock again!).

Kindly send us an email at support@myoovi.co.uk and we'd be happy to send you a discount code as a sign of good faith once restocked. Rest assure, the restock is coming in a few!

Thank you for understanding

Rated 2 out of 5 stars

Pads gave me a rash

So I suffer from endo. I bought the myoovi and can say it works, it's really good. You have to find where to put it for it to be the most effective, sometimes it's my tummy, sometimes it's in my legs.

The problem? The pads gave me an awful rash that lasted 2 to 3 weeks each time! I contacted them to let them know and ask why, and they said you need to change the pads every 2 months which is ridiculous seeing as they sell them as a pack of two (so you can only use them for 1 month each), however in their website they say you can get up to 30 uses for one pad, which is then obviously not true!

The fact you need to replace them so quickly means this is also environmentally unfriendly.

Their customer service is not very good, I contacted them with the rash issue and got some generic answer saying you need to change the pads every 2 months, but their website says you need to change them when they stop being sticky usually after 20-30 uses (which in my case they still were sticky!). They couldn't tell me why the pads give you a rash and felt like they're being misleading on their website. Still waiting to hear what is about the pads that can cause a rash.

I put the pad on after i shower and leave it on all day x 5 days a month.. That's not 20 uses.. One of the pads gave me a rash from the first use.

Just be aware.. Customer service is not great, and their website is misleading about the use of the pads.

24 March 2025
Unprompted review
Myoovi logo

Reply from Myoovi


Hi Camilla, our apologies for the inconvenience this may have caused you. Kindly send us an email at support@myoovi.co.uk to resolve the matter.

Hope to hear from you soon!

Rated 1 out of 5 stars

Really disappointed as I still can't…

Really disappointed as I still can't get replacement pads which means I can't use the device! I suffer with painful ovulation/periods and wanted to continue using this but the timeline keeps moving for when replacement pads are available which is really frustrating! I've emailed and they keep saying they're getting more in but still nothing! It's not reliable at all.

24 March 2025
Unprompted review
Myoovi logo

Reply from Myoovi

Hi Naomi

Our apologies about this.

We understand you're frustrated, and even us, too, are frustrated because of this delay.

Our manufacturer is experiencing some delays shipping it out to us since we requested a huge volume of pads this time around (we don't want to be out of stock again!).

Kindly send us an email at support@myoovi.co.uk and we'd be happy to send you a discount code as a sign of good faith once restocked. Rest assure, the restock is coming in a few!

Thank you for understanding

Rated 1 out of 5 stars

DO NOT BUY - suspected scam

The device worked well but the pads don't last long. 2 pads covered me for one month (January). Since then, as other reviews mention, pads have been "out of stock".

I've contacted myoovi repeatedly to ask when they will be back in stock and the date has shifted from end of February to early March to mid March, now we are in late March and still no pads.

Interestingly, it is still possible to buy the device even though the company is fully aware it does not have any pads to offer.

The only conclusion I can draw is that this is a scam, since the device is unusable without pads and they continue to sell it.

1 January 2025
Unprompted review
Myoovi logo

Reply from Myoovi

Hi MRH

Our apologies about this.

We understand you're frustrated, and even us, too, are frustrated because of this delay.

Our manufacturer is experiencing some delays shipping it out to us since we requested a huge volume of pads this time around (we don't want to be out of stock again!). So from February, it was delayed until March

Kindly send us an email at support@myoovi.co.uk and we'd be happy to send you a discount code as a sign of good faith once restocked. Rest assure, the restock is coming in a few!

Thank you for understanding

Rated 2 out of 5 stars

Really disappointed with this

I suffer from awful period pains to the point I am bed bound, vomit and fall asleep for most of the day from severe pain fatigue. I have had to rely on taking painkillers for most of my life to cope with it, up until I saw Myoovi. This was one of my last options so I purchased.

I am truly disappointed with this. When I put it on a higher setting than 3, my abdominal muscles twitch and tense up to the point it almost feels abnormal, unbearable and very uncomfortable. The only way I can describe the feeling it gives is that something is shocking me with electric pulses. Therefore I’ve had to stick with settings under 3, which doesn’t actually do anything for me apart from a ‘buzzing’ sensation on my skin. My pain is no better from using this and I am still having to take and rely on strong painkillers every 4 hours.

From my personal experience with this, I wouldn’t recommend to anyone who suffers with period pain. However I have seen lots of positive reviews, so it might work for you. Unfortunately I couldn’t say the same for me though.

22 March 2025
Unprompted review
Rated 1 out of 5 stars

Can’t get replacement pads so can’t be used!!!!!

We purchased and as others have said we can’t get replacement pads which makes it useless. We have queried it with customer services and they are now saying pads are due in at the end of March but looking at other threads this seems to be a continually moving timeline

20 March 2025
Unprompted review
Myoovi logo

Reply from Myoovi

Hi Adrian

Our apologies about this.

We understand you're frustrated, and even us, too, are frustrated because of this delay.

Our manufacturer is experiencing some delays shipping it out to us since we requested a huge volume of pads this time around (we don't want to be out of stock again!).

Kindly send us an email at support@myoovi.co.uk and we'd be happy to send you a discount code as a sign of good faith once restocked. Rest assure, the restock is coming in a few!

Thank you for understanding

Rated 5 out of 5 stars

Wow!

Bought for my teenage daughter who is struggling a lot each month with pain, cramping etc. It’s been causing her a lot of upset, stopping her attending school/getting on with her life .. so my friend recommended Myoovi.
First time using it, and the difference it made for her was incredible - she’d been doubled up in bed with hot water bottles etc., painkillers had done nothing to help.
Within 15 mins of putting on her Myoovi, she was up and about and getting on with her day, happy and pain free. I’d never have believed it if I hadn’t seen it happen. What a great little device - literally life changing!

28 February 2025
Unprompted review
Rated 3 out of 5 stars

I had high hopes for Myoovi

I had high hopes for Myoovi, and my first month using it was amazing. I suffer from severe period pain that usually leaves me bed bound , but with myoovi, I was able to go about my day like normal. It provided so much relief, and I was really excited to have finally found something that worked.

However, in the second month, I started experiencing a bad reaction to the butterfly patches. After just a few hours of use, I would develop a tender, itchy rash that made wearing the device painful. My skin would swell, and the irritation became unbearable. This was really disappointing, especially since I don’t usually have sensitive skin.

On top of that, the replacement patches have been out of stock for 2–3 months, which is frustrating given that so many people rely on this device to manage their pain.

I really wanted this to work for me, but between the skin reactions and the lack of availability for essential parts, I’ve had to stop using it. I hope they improve the patch material and stock availability in the future because the concept is great, it just hasn’t been sustainable for me.

9 March 2025
Unprompted review
Myoovi logo

Reply from Myoovi


Hi poppy, our apologies for the inconvenience this may have caused you. Kindly send us an email at support@myoovi.co.uk to resolve the matter.

Hope to hear from you soon!

Rated 1 out of 5 stars

Great product however after using the…

Great product however after using the pads that come with the machine you can’t buy replacements making the machine useless. Complete waste of money when you can’t use it again after 3 weeks of purchase.

8 March 2025
Unprompted review
Myoovi logo

Reply from Myoovi

Hi Tracey

Our apologies about this.

We understand you're frustrated, and even us, too, are frustrated because of this delay.

Our manufacturer is experiencing some delays shipping it out to us since we requested a huge volume of pads this time around (we don't want to be out of stock again!).

Kindly send us an email at support@myoovi.co.uk and we'd be happy to send you a discount code as a sign of good faith.

Thank you for understanding

Rated 2 out of 5 stars

Poor aftersales

Bought this for my daughter well over a year ago. She swears by it. No longer has to pop pills the first few days, no longer has to miss lectures due to intense pain she can carry on as normal. The reason I am giving it low star is that the replacement pads are still out of stock. This really is not acceptable when the unit itself is so expensive. When you are also offering a subscription service you should have an unlimited supply. My daughter is in desperate need and there is still no sign. I suspect you will lose customers over this who will now go elsewhere for alternatives. Although I notice you are still selling the unit with pads so you obviously have a supply somewhere.

7 March 2025
Unprompted review
Myoovi logo

Reply from Myoovi

Hi Suzanne

Our apologies about this.

We understand you're frustrated, and even us, too, are frustrated because of this delay.

Our manufacturer is experiencing some delays shipping it out to us since we requested a huge volume of pads this time around (we don't want to be out of stock again!).

Kindly send us an email at support@myoovi.co.uk and we'd be happy to send you a discount code as a sign of good faith.

Thank you for understanding

Rated 2 out of 5 stars

I love this machine so much and I'm so…

I love this machine so much and I'm so disappointed as I have the replacement pads on a subscription. They have been out of stock for months and no idea when they will be back.
The customer service form on their website doesn't work which is making me think the company is going under. Would be nice of them to let us know as I really depend on this machine as I have endometriosis!

7 March 2025
Unprompted review
Myoovi logo

Reply from Myoovi

Hi Scarlett,

Our apologies about this.

We understand you're frustrated, and even us, too, are frustrated because of this delay.

Our manufacturer is experiencing some delays shipping it out to us since we requested a huge volume of pads this time around (we don't want to be out of stock again!).

The estimated arrival is Mid March and we're hopeful that there won't be any delay. Kindly send us an email at support@myoovi.co.uk and we'd be happy to send you a discount code as a sign of good faith.

Thank you for understanding

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