The salesman visited our house and explained everything about the company and the relevant products available, even showing a few videos to make things clearer. He surveyed the staircase area and t... See more
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Review summary
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What people talk about most
Reviews shaping this summary
It was our first purchase of a stair lift so I contacted MyMobilityUK. Within 24hrs Chris Hewson came and gave us a full description of everything. Lovely guy.He was excellent in explaining everything... See more
Company replied
We’ve had Steve Watson here today helping us with choosing a stairlift. We felt at ease from the moment Steve arrived, he was polite and helpful. He was very knowledgeable and was able to answer all o... See more
Company replied
Steve Watson called today only rang up this morning, my lift has broken down and needed a replacement, he was very polite and helpful, sorted out a reconditioned carriage so we are very pleased, save... See more
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Company details
Written by the company
My Mobility UK is your trusted nationwide provider of affordable, reliable stairlift solutions. We help families across the UK regain their independence at home with a wide range of new and reconditioned stairlifts, tailored to fit every type of staircase — straight, curved, or outdoor. We pride ourselves on delivering honest advice, transparent pricing, and rapid service. Every stairlift we install includes: - A minimum 12-month warranty - Free survey and no-obligation quote - Professional installation by qualified engineers - 24/7 support for aftercare and servicing Whether you're looking for a quick install, a second-hand stairlift, or expert guidance for a loved one, we're here to help, with no pressure and no pushy sales tactics. We also provide: - Stairlift removal and buyback services - Installation within days, not weeks - Flexible finance options, subject to eligibility Thousands of families trust My Mobility UK because we put care, convenience, and cost at the heart of everything we do. 🌐 Learn more at mymobilityuk.co.uk 📞 Call us on 0800 129 9191 to speak to a friendly advisor
Our promise to you
Written by the company
- We’re committed to our customers!
- We have a longstanding commitment to treat every customer with respect, support, and kindness.
- Quality you can trust
- We provide reliable stairlifts, installed by professionals, with honest advice and transparent pricing.
- Here when you need us
- Our friendly team is available to answer questions and provide aftercare whenever you need it.
Our installation promise
Fast, professional fitting
Get your stairlift expertly installed within days of order confirmation.
Contact info
5 Roydsdale Way, BD4 6SE, Bradford, United Kingdom
- 0800 129 9191
- office@mymobilityuk.co.uk
- mymobilityuk.co.uk
Trusted Stairlifts, Great Value
4.7
Excellent
312 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 48 hours
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Reply from My Mobility UK
Thank you for your 5-star review, Paul. We're pleased that Steve was able to help you find the right stairlift for your needs. We appreciate your feedback and thank you for choosing My Mobility UK.
Your representative was very polite
Your representative was very polite, pleasant and professional
26 May 2026
Reply from My Mobility UK
Thank you for your review. We are delighted to hear that our representative was polite, pleasant, and professional. Your feedback is greatly appreciated and will be shared with the team.
Your representative Steve Watson came …
Your representative Steve Watson came to and was most impressive explayed the lift and quoted price of £1,800 which was acceptable
26 May 2026
Reply from My Mobility UK
Thank you for your review, Stephen. We're pleased to hear that Steve explained everything clearly and helped you find a stairlift solution at a price that worked for you. Thank you for choosing My Mobility UK.
Friendly professional service from Dan…
Friendly professional service from Dan & Keith. Explained everything went through all the choices available for us - we have very steep stairs.
We've now purchased our stair lift and very pleased with it. Customer service is excellent. Would highly recommend them.
23 May 2026
Reply from My Mobility UK
Thank you for your wonderful feedback, Julie. We're delighted that Dan and Keith were able to help you find the right solution despite the challenges of a steep staircase. It's fantastic to hear you're pleased with both your stairlift and the customer service received. Thank you for your recommendation.
We had Steve Watson round today
We had Steve Watson round today. He was very helpful and polite, had others who were really expensive and long fit dates Steve sorted me out a recon and being fitted next week many thanks Steve
22 May 2026
Reply from My Mobility UK
Thank you for your review. We're pleased that Steve was able to provide a suitable reconditioned stairlift with a quick installation date. We appreciate your kind words and look forward to completing the installation for you.
Stairlift
Chris Newson came to visit us to tell us about a stair lift & quote which he was very informative we was very impressed no pressure for a sale but we have agreed to have one fitted thank you so much Keith & Sue hayward
22 May 2026
Reply from My Mobility UK
Thank you for your lovely review. We're delighted to hear that Chris provided a professional and informative consultation without any pressure. Thank you for choosing My Mobility UK and we look forward to your installation.
Had a second visit from Stece Watson…
Had a second visit from Stece Watson today who has explainedceverythinf in great detail and helped me design My perfect lift, having a bew flow x and i am excited,can't wait for the fitting Steve's patience has been tremendous and a big thaninyou to him.
22 May 2026
Reply from My Mobility UK
Thank you for your wonderful review, Janet. We're delighted that Steve was able to help design the perfect Flow X stairlift for your home. We know how exciting it is to reach this stage and we're pleased that Steve's patience and guidance made the process enjoyable. We look forward to your installation.
Steve Watson was excellent today and…
Steve Watson was excellent today and has a great personality. He measured up and found a great stairlift for me I would definitely recommend My mobility to anyone
20 May 2026
Reply from My Mobility UK
Thank you for your 5-star review, Clive. We're pleased to hear that Steve provided excellent service and helped find the right stairlift solution for you. Your recommendation means a great deal to us.
Great service from 'Julia' at our…
Great service from 'Julia' at our requested home visit.
Julia explained everything clearly.
Answered all our questions, in a very kind and friendly way.
12 May 2026
Unprompted review
Reply from My Mobility UK
Thank you for your kind review, Linda. We're delighted that Julia provided a clear, friendly, and informative home visit. It's wonderful to hear that all your questions were answered and that you felt comfortable throughout the process.
the rep juliewas very good and…
the rep juliewas very good and infomative she wxplained
things to usin afriendly way
18 May 2026
Reply from My Mobility UK
Thank you for your review, Ron. We're pleased to hear that Julie provided a friendly and informative service. We appreciate your feedback and thank you for choosing My Mobility UK.
Reply from My Mobility UK
Thank you for your review, Ron. We're delighted to hear that you found our representative professional, efficient, and helpful. Your feedback is greatly appreciated.
Awesome
Simon H. was precise on offering an ideal stairlift for my health requirements. We Needed many specific tech features to make it a good fit, Simon worked with the home office to provide something awesome. Best feature, it was more affordable than the competition we had looked at. Quick date for installation was a bonus. Very pleased. 5 star recommendation.
15 May 2026
Unprompted review
Reply from My Mobility UK
Thank you so much for your wonderful review, Dani’l. We’re delighted Simon was able to help find the perfect stairlift solution for your specific requirements and provide a system that suited both your needs and budget. We’ll be sure to pass your kind comments on to him and the wider team. Thank you again for choosing My Mobility UK and for your 5-star recommendation.
Reply from My Mobility UK
Thank you for your 5-star review. We’re so pleased to hear you were happy with the service and quick installation turnaround. Thank you for choosing My Mobility UK.
The sales was as expected a pleasant…
The sales was as expected a pleasant guy who knew his job. The tech , Lee was very professional,both were good at their jobs
12 May 2026
Reply from My Mobility UK
Thank you for your kind review, Brian. We’re very pleased to hear both our surveyor and Lee provided a professional service and made the process a positive experience for you. We really appreciate your feedback and your support of My Mobility UK.
i thought lady was very good …
i thought lady was very good all i wanted to no she had the answer very happy with all of it
13 May 2026
Reply from My Mobility UK
Thank you for your lovely review, Mr & Mrs Goddard. We’re so pleased to hear you were happy with the service provided and that all of your questions were answered clearly. Your feedback is greatly appreciated and thank you for choosing My Mobility UK.
All went smoothly
All went smoothly. Installer Damon and surveyor Simon very helpful
5 May 2026
Unprompted review
Reply from My Mobility UK
Hi John,
Thank you for taking the time to leave us a review. We’re really pleased to hear everything went smoothly and that Damon and Simon were both helpful throughout the process. We’ll be sure to pass your kind comments on to them.
Thank you again for choosing us.
Stair lift
Surveyor came as arraigned polite and efficient gave us a very competitive quote and arranged installation at our convenience very pleased
8 May 2026
Reply from My Mobility UK
Thank you for your lovely review. We’re delighted to hear you were pleased with the service from our surveyor and that we could provide a competitive quote and convenient installation.
We really appreciate your feedback and thank you for choosing us.
Happy days happy hubby .
Afternoon , very well presented pointed out a few things I had not thought about like it being slimline and having it encased so I could easily wipe it down no greasy bits to look at. Good price , good feedback on after care service. Thank you to Steve Watson.
5 May 2026
Reply from My Mobility UK
Thank you so much for your wonderful review. We’re delighted to hear you were happy with the advice provided and that the slimline enclosed design suited your needs. It’s great to know you also felt reassured by our aftercare service and pricing.
We really appreciate your feedback and hope your husband continues to enjoy the stairlift.
Quick service
3 May 2026
Reply from My Mobility UK
Thank you for your review, Sem. We’re pleased to hear you were happy with the quick service provided. Thank you for choosing My Mobility UK
Very helpful & friendly I sent an email…
Very helpful & friendly I sent an email & they got in contact with me straight away & arranged for a home visit Paula came out to give me a quote which I was really happy with she knows her stuff worked around every aspect very professional & it's due to be fitted next week it was such an easy process 5 🌟
1 May 2026
Reply from My Mobility UK
Hi Emma,
Thank you so much for your kind words. We’re really pleased to hear that you found the process smooth and straightforward from your initial enquiry through to your home visit. Paula will be delighted to know you were happy with her advice and service.
We’re looking forward to getting your stairlift installed next week and ensuring everything goes just as smoothly. If you need anything at all in the meantime, please don’t hesitate to get in touch.
Kind regards,
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