MY MED REFILLS, LLC Reviews 110

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, easy, and efficient, making the process of getting prescriptions refilled incredibly convenient. Many highlight the professionalism and helpfulness of the staff, appreciating their caring approach and quick responses. People also found the user experience to be seamless and straightforward, noting how simple it was to navigate the website and complete their requests. This service is particularly valued by those who need quick refills for chronic conditions, are between healthcare providers, or have difficulty visiting a doctor's office in person.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

User experience

Customers had positive experiences with the user experience. Many reviewers describe the process as fast,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the fast, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr Sartin is a highly qualified doctor, as well as being a very caring person. While I was busy tending to my wife and her Stage 4 cancer, I needed refills on my two heart medications. He instantly ob... See more

Company replied

Rated 5 out of 5 stars

This is the second time I've used Mymedrefills, and it was a seamless, quick process as was the first. My prescriptions were refilled quickly, and I really appreciated a one-time 90 day refill, v... See more

Company replied

Rated 5 out of 5 stars

This process was simple, easy, and fast. The stress involved in getting RXs refilled for a chronic condition during a move and in between providers is exhausting. I had no idea this even existed but I... See more

Company replied

Rated 5 out of 5 stars

Fast, friendly service that took care of exactly what I needed. I had to get a prescription refilled while I was between primary providers and would highly recommend for anyone with a similar situatio... See more

Company replied


Company details

  1. Online Prescription Medication Vendor
  2. Doctor
  3. Medical Clinic

Written by the company

Are you running low on your prescription medication and having trouble getting in touch with your primary care provider for a refill? Or, are you in-between providers and cannot afford a trip to the Urgent Care just to have your prescription refilled. We provide a platform to connect with a board certified physician licensed in your state so you can continue with your prescription medication. Simply complete an online assessment and enter your medication details. Your information will be reviewed by a physician with the prescription renewal sent electronically to your designated pharmacy. It's that simple. Our service is available in all 50 states. The price for a prescription refill starts at $39.99. Please visit our website for full details of our service and what medications renew.


Contact info

4.8

Excellent

TrustScore 5 out of 5

110 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Quick and easy

I needed a refill but not able to see regular doctor for my thyroid medication. I decided to try and I was taken care of same day refills. Simple and easy, I was so grateful due to the fact that I can't be without this daily medication. I'm very pleased.

10 November 2025
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Reply from MY MED REFILLS, LLC

We appreciate you taking the time to share your experience with others, and we are thrilled to hear that we met your expectations. Wishing you a blessed journey, Jessica!

Rated 1 out of 5 stars
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Reply from MY MED REFILLS, LLC

Thank you for taking the time to share your feedback. We truly appreciate it, as it helps us continue improving our service.

According to our records, your medication refill request was submitted on October 20, 2025. Within 16 minutes of you accessing the secure patient portal, the assigned provider sent a follow-up message requesting additional information. You responded initially, and the provider then sent a subsequent message seeking further clarification.

Because our medication refill service is asynchronous, there are times when more details are required beyond the initial intake form. In certain cases, a video visit may be the most appropriate next step. In this instance, it appears that our last message in the portal did not receive a response.

We understand you mentioned that “no one ever contacted me.” If this refers to contact by phone or email, please note that our primary communication channel is the secure patient portal, which ensures patient privacy and timely responses. Since there were no issues with portal access in your case, all communication was handled there.

We pride ourselves on being responsive and committed to patient care, and we regret that your experience didn’t meet your expectations. We’d be happy to discuss this further to ensure your needs are met and to assist with your request.

Thank you again for your feedback

Rated 5 out of 5 stars

Straightforward

I will use this service in another year. It wasn't too difficult at all. The only thing I suggest is that you do check your email account regularly before and after submitting your payment to see if they send you additional online forms to fill out so you can successfully complete your virtual appointment for any temporary medication refills that you ask for.

14 October 2025
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Reply from MY MED REFILLS, LLC

We’re delighted to hear you had a smooth and positive experience. Thank you for your trust in our team!

Rated 5 out of 5 stars

Was very easy to do

It was actually very easy following the instructions! I had no problem doing it and they refill your prescription pretty fast

16 October 2025
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Reply from MY MED REFILLS, LLC

Thank you for your positive review Cynthia! We’re glad to know we met your expectations and provided a smooth experience.

Rated 5 out of 5 stars

great experience very easy to use

great experience very easy to use and the team were very helpful. thank you

14 October 2025
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Reply from MY MED REFILLS, LLC

We truly appreciate your kind words Shelly, and are so glad we could provide the support you needed. Thanks for taking the time to share your experience!

Rated 5 out of 5 stars

Great company

Great company. Fast professional and very affordable

12 October 2025
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Reply from MY MED REFILLS, LLC

Thank you so much for sharing your experience Michael! We’re grateful for your trust and happy to know you felt well cared for.

Rated 5 out of 5 stars

Beyond Outstanding

Outstanding, reliable, trustworthy affordable service each & every time along with being so helpful and knowledgeable. What life savers that obviously care & put their patients needs first which sadly is so hard to find. I cannot this team enough & for anyone wondering if the services offered are legit they absolutely are and you will not be disappointed!!

30 September 2025
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Reply from MY MED REFILLS, LLC

Thank you for your review Jenine! We appreciate your trust and are happy we could provide a great experience. We're glad to be a part of your health journey!

Rated 5 out of 5 stars

Made getting a prescription refill…

Made getting a prescription refill extremely easy when it’s hard for me to make it to the doctors office. I definitely recommend them and appreciate what they offer.

23 September 2025
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Reply from MY MED REFILLS, LLC

We’re so pleased to hear about your positive experience with our medication refill services, Bryan. Our doctors work hard to ensure patients receive reliable, timely care, and your feedback means a lot. Thank you for sharing!

Rated 5 out of 5 stars

The entire process was streamlined and…

The entire process was streamlined and easy. I needed a prescription refilled and I haven’t found a Dr since I moved. Mymedrefills had my prescription filled that morning.

14 September 2025
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Reply from MY MED REFILLS, LLC

Thank you for your thoughtful review. Travis! We know how important it is to have timely access to your medications, and we’re glad our team could make the refill process simple and stress-free for you.

Rated 5 out of 5 stars

Quick and Easy

The experience was quick and easy. Their physician responded within the hour. In the future, if I need a medication refilled,I won't hesitate to use their services. Thanks!

12 September 2025
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Reply from MY MED REFILLS, LLC

Thank you for sharing your kind words, Matt! Making medication refills fast and efficient is one of our top priorities, and we’re glad we could provide the support you needed.

Rated 5 out of 5 stars

I had a great experience

I had a great experience using this online medical service. The process was incredibly easy and quick — I was able to get my prescription without any hassle. Everything was straightforward, efficient, and professional. Highly recommend for anyone looking for a convenient way to access care!

31 August 2025
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Reply from MY MED REFILLS, LLC

We’re so pleased to know you had a positive experience with our services and team. Reliable and accessible care is what we strive for—thank you for trusting us, Stephanie!

Rated 5 out of 5 stars

The best telehealth service out there

The best telehealth service out there! Trustworthy and quick!! This is the one to use, people!

2 September 2025
Unprompted review
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Reply from MY MED REFILLS, LLC

Thanks so much for your thoughtful review, Annette. We’re grateful for your trust and support. Wishing you continued health!

Rated 5 out of 5 stars

Excellent refill option!

This is the second time I've used Mymedrefills, and it was a seamless, quick process as was the first.

My prescriptions were refilled quickly, and I really appreciated a one-time 90 day refill, vs. (3) 30-day refills so I only have to go to the pharmacy once.

Highly recommended!

28 August 2025
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Reply from MY MED REFILLS, LLC

We’re grateful for your feedback and happy to hear your medication refill was handled smoothly. Thank you for your trust in our services, and for sharing your experience with others, Greg!

Rated 5 out of 5 stars

Great Experience – Professional and Affordable

Fast, efficient, and professional service. The medication review was handled with care and attention, and the pricing was very reasonable. Highly recommend!

27 August 2025
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Reply from MY MED REFILLS, LLC

Thank you for your kind review, Sigi! We’re so glad we could assist you with your medication refill—making that process smooth and timely is always a priority for us. Thank you for sharing!

Rated 5 out of 5 stars

No need to look further. This is the place that you want.

Dr Sartin is a highly qualified doctor, as well as being a very caring person. While I was busy tending to my wife and her Stage 4 cancer, I needed refills on my two heart medications. He instantly obliged and saved me from having to go sit in a doctor's office (potentially getting sick or bringing germs home to her) and he saved me time and effort. Nearly immediately after sending my request to him, the pharmacy had the scripts. It is worth adding that the price that he offers is lower than the price of all the others that I checked when deciding who to choose for this request. Nothing to join. Simple. I could not be more pleased. Again, thank you very much, Dr Sartin and company.

21 August 2025
Unprompted review
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Reply from MY MED REFILLS, LLC

Thank you for your kind review! We’re so glad to hear that the medication refill process was smooth and convenient for you. We know how important timely refills are, and we’re always here to help when you need us. Wishing you and your family a blessed journey!

Rated 5 out of 5 stars
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Reply from MY MED REFILLS, LLC

We truly appreciate your positive feedback George! Making the medication refill process quick and hassle-free is one of our priorities, and we're happy to know you had a great experience with our service.

Rated 5 out of 5 stars

My experience with Dr.Sartin is always…

My experience with Dr.Sartin is always outstanding, the service is completely transparent and always fast and convenient I recommend them to anyone who can’t afford to see a dr and needs a refill on a prescription

12 May 2025
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Reply from MY MED REFILLS, LLC

Thanks so much for sharing your experience John! We're glad we could assist with your medication refill in a timely and efficient manner. Thank you so much for sharing!

Rated 5 out of 5 stars

Easy to use

Very easy to use, and very professional staff.

13 August 2025
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Reply from MY MED REFILLS, LLC

Thank you for your kind words Rita! We're glad we could make your medication refill process smooth and efficient. We’re grateful you chose us!

Rated 5 out of 5 stars

Very easy to use

Very easy to use. Prompt, courteous service. I was able to pick up my prescriptions the same day. Very good value!

13 August 2025
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Reply from MY MED REFILLS, LLC

Your review means a lot to us. We strive to make medication refills as simple and stress-free as possible, and we’re grateful you chose us! Thanks for sharing Greg!

Rated 5 out of 5 stars

5 star

Excellent service

4 August 2025
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Reply from MY MED REFILLS, LLC

We’re so happy to hear you had a great experience with our refill service Deborah. Making sure you get what you need—quickly and reliably—is what we’re here for. Thanks for your trust!

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