Mymatcha Reviews 99

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Terrible service, they wont even return my calls and expect me to follow up with the courier regarding my parcel which was sent to the wrong parcel. I am still waiting for a reply....Please dont order... See more

Rated 5 out of 5 stars

When i purchased my first order i was very worried whether the company does exist,after two days i send them a e- mail and they responded very quickly.I was very excited to hear from them and knew... See more

Rated 4 out of 5 stars

Either they changed their management or I got lucky, but got my package in 3 days. Only ordered 1 just to test it out. Anyway glad I didn't come here before I ordered otherwise I wouldn't have done so... See more

Rated 1 out of 5 stars

Ordered 2 weeks ago, paid online with credit card, then received email with a courier reference, called Dawn Wing and they have no record of the parcel. Phone number for mymatcha out of service. Looks... See more

Company details

Information provided by various external sources

5 Star Customer Rating: 4,9 - ‎19 reviews [1,243 people bought this] [R359 w/ Free Delivery] myMatcha™ Tea | 100% Organic Matcha Green Tea. 70x more antioxidants than orange juice, 9x more beta carotene than spinach.


Contact info

3.3

Average

TrustScore 3.5 out of 5

99 reviews

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Rated 1 out of 5 stars

Terrible service

Terrible service, they wont even return my calls and expect me to follow up with the courier regarding my parcel which was sent to the wrong parcel. I am still waiting for a reply....Please dont order from them!!

12 July 2021
Unprompted review
Rated 4 out of 5 stars

Package came in 3 days

Either they changed their management or I got lucky, but got my package in 3 days. Only ordered 1 just to test it out. Anyway glad I didn't come here before I ordered otherwise I wouldn't have done so. Anyway so far so good? Still getting used to the flavour, will see if this really gives me a boost.

19 April 2021
Unprompted review
Rated 1 out of 5 stars

My Matcha.co.za a big scam

Almost six weeks ago I ordered the blue bundle. Paid R2400. No tea delivered. No response yo email and telephone call. Tried reversing the charges. This is a scam

Don't trust Fed from my Matcha.co.za. A South African website.

19 December 2020
Unprompted review
Rated 1 out of 5 stars

A big SCAM

I ordered this Tea like almost a month ago. Yesterday they sent one packet of green tea, omitting to send the 5 packs of blue tea. I have called a hundred times. I have emailed 40 times. They dont respond.

This company is a scam. The mere fact you cant reach them.

So I tried the green matcha. Its horrible. This is not a reputable company and I would advise anyone not to use them.

Dr Attiya Bhamjee

15 December 2020
Unprompted review
Rated 5 out of 5 stars

I love the products having a IBS and a…

I love the products having a IBS and a very sensitive digestive system, my matcha has been the best ever. It also helps me with having a better night sleep and helps with the focusing with my my part time studying too. Thank you for such an amazing product. You have found yourself a client for life

21 February 2020
Unprompted review
Rated 5 out of 5 stars

Matcha tea

I can't say much about the tea because i only have 4 days using it so i haven't notice the results but the service is very good and quick i was satisfied.

11 February 2020
Unprompted review
Rated 5 out of 5 stars

I LOVE Mymatcha

I LOVE Mymatcha! The taste is clean natural and refreshing. The service and delivery was hassle-free. Would recommend it over and over!

11 February 2020
Unprompted review
Rated 4 out of 5 stars

The service was great thank you

The service was great thank you. I did however leave a question on your website, which I never received an answer on.

I watched the video on how toe prepare it but i asked do you only use 75ml of water ? I’ve been preparing it like that and the taste is not great, and that is why I asked the question. I would appreciate it if you could answer that for me please.

Thank you
Ellie

6 February 2020
Unprompted review
Rated 1 out of 5 stars

Disappointed

I'm still waiting for my order I'm very disappointed.. The contract number is not working either..

30 January 2020
Unprompted review
Rated 1 out of 5 stars

I think this is a scam

I think this is a scam. I also purchased the tablets on the 20th Jan. I was sent an email with the tracking number for Dawn Wing with doesn’t exist. I tried phoning and the one number advertised on the web doesn’t exist. The cell number just goes to voicemail. I have emailed this company more than once and not one reply but I am getting advertising from them on a daily basis.🤷‍♀️.

30 January 2020
Unprompted review
Rated 1 out of 5 stars

This is really pathetic service....

This is really pathetic service..... My order is late!!!! Number is disconnected, cell number rings unanswered and no reply on emails....Dawn wing knows noting about my tracking number.....Have I been scammed?????

30 January 2020
Unprompted review
Rated 1 out of 5 stars

Still waiting gor my order

Still waiting gor my order, placed almost a month ago... Alteady paid... !!! Courier doesnt have a tracking nr like you send to me... It seems that nobody is following this up... The worst off all is that I recommended this to s friend after purchasing my first tea. He is now waiting for his.. and I dont have feedback from you!!!

30 January 2020
Unprompted review
Rated 1 out of 5 stars

Paid online for this product..

Paid online for this product... I received a tracking nr for Dawnwing who in turn says that the number does not exist.

Your phone number is not working? No replies on emails?

Are you behind on orders? Should I give it a few more days? Or was I scammed? I should have used Takealot...

27 January 2020
Unprompted review
Rated 1 out of 5 stars

SCAM mymatcha

Ordered 2 weeks ago, paid online with credit card, then received email with a courier reference, called Dawn Wing and they have no record of the parcel. Phone number for mymatcha out of service. Looks like I have just been scammed. Unable to contact the company and no reply on email.

27 January 2020
Unprompted review

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