Lunavia Reviews 

746
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 700 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, noting significant improvement in their conditions and appreciating its ease of use and pleasant scent. Many people highlight the exceptional quality of the product, with some finding it effective after trying numerous other solutions. The staff and customer service are frequently commended for being professional, knowledgeable, patient, and genuinely caring, providing thorough explanations and support throughout the process. However, some customers also noted issues with product quantity, receiving less than expected or experiencing faster depletion than anticipated. A few other people also felt that the product did not work for them or that customer service was unresponsive, leading to disappointment.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction and gratitude for finding... See more

Quality

Users describe positive interactions with quality, with many reviewers noticing impressive and significant... See more

Staff

Consumers find staff to be positive, with many reviewers praising their kindness, helpfulness, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I dreaded the obligatory follow up call after making my initial purchase. However Kate was exceptionally good. She came across as very genuine and caring. She spent a lot of time walking through the t... See more

Company replied

Rated 5 out of 5 stars

Kate was a little hard to understand but she was very patient and made sure I understood each step of the protocol. I cannot afford the protocol but I plan to use the pen and try to stop my nail fung... See more

Company replied

Rated 5 out of 5 stars

First and most important I have seen improvement for the first time with any over the counter product. The customer service really shocked me though. I contacted them and within hours received a respo... See more

Company replied

Rated 5 out of 5 stars

Mori was patient getting me to answer her texts. She was not pushy or fake friendly. She listened to my toe problems and offered guidance to go with the written instructions I received. She answered m... See more

Company replied


Company details

Written by the company

At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

746 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(746)

741 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excited about clear toes!!

I have been using the Lunavia
pen for almost two months and have noticed a big difference. I ordered a few more and am excited to get my big toe nail back to normal. I would recommend this pen for anyone that has struggled with toe nail fungus. 🥰

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Melanie,

Thank you so much for sharing your wonderful review and recommendation! We are absolutely thrilled to hear that you have noticed a big difference after using the Lunavia pen for almost two months. We completely understand and validate how frustrating it is to struggle with stubborn toenail fungus, and we know how incredibly exciting it feels to finally see real, undeniable progress on your big toe.

We confidently assure you that your decision to stay consistent and keep going with your new order is the perfect strategy to get that nail completely back to normal. Our entire team is backing you up all the way to the finish line!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Charm was AWESOME!

Charm was really great with the consultation. She was very knowledgeable but most importantly she cares about the process and results of this journey. I would highly recommend

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Dwaysha,

Thank you so much for your wonderful review and high recommendation! We are absolutely thrilled to hear that Charm was so great during your consultation. We completely validate how much it means to connect with someone who isn't just deeply knowledgeable, but who genuinely cares about your personal progress and results. Navigating this healing journey can feel like a lot, and having someone truly invested in your corner makes all the difference.

We confidently assure you that we share Charm’s passion for your success, and our entire team is fully dedicated to supporting you every single step of the way. Charm will be incredibly touched by your kind words!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 4 out of 5 stars

Grace was very knowledgeable and…

Grace was very knowledgeable and explained fungal problems and regimented products to eliminate those problem.

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Carey,

Thank you so much for your 4-star review and for highlighting your experience! We are absolutely thrilled to hear that Grace was so knowledgeable and did a wonderful job breaking down how fungal issues work and how our regimented products target them. We completely understand that dealing with these stubborn issues can feel overwhelming or confusing at first, and we validate how much of a difference it makes to have a clear, step-by-step roadmap tailored to your care.

We confidently assure you that staying consistent with this routine is the ultimate key to completely eliminating those issues, and our entire team is backing you up for a full recovery. Grace will be so incredibly proud to hear your kind words!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

So far so good!

So far so good. I am impressed!

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Darrell,

Thank you so much for taking a moment to share your early feedback! We are absolutely thrilled to hear that it's "so far so good" and that you are already feeling impressed. We completely understand how satisfying it is when a new product immediately starts hitting all the right notes and making you feel good about your choice right out of the gate.

We confidently assure you that we are fully committed to keeping that momentum going and ensuring your results continue to live up to your expectations as you move forward.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 4 out of 5 stars

The thickness under the toenail is…

The thickness under the toenail is shrinking, and the nail is going from dark to lighter. Thank you.

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Trina,

Thank you so much for sharing this wonderful update! We are absolutely thrilled to hear that the thickness under your toenail is shrinking and that the color is clearing up from dark to lighter. We completely understand how incredibly rewarding it feels to see those physical changes after putting in the effort—it is a huge win!

We confidently assure you that these visible improvements mean the formula is doing exactly what it's supposed to do. Keep up that fantastic consistency, and we know you’ll achieve the clear, healthy nails you deserve!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Mori helped me out with the regular…

Mori helped me out with the regular calls. Treatment really works. I e been treating for ten years and this actually works.

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Kurt,

Thank you so much for sharing your incredible success story! We are absolutely thrilled to hear that the treatment is working so well for you and that Mori's regular calls helped keep you on the right track. We completely validate and understand how exhausting it must have been to deal with this issue for an entire decade. It takes a lot of resilience to keep fighting after ten years of trying things that didn't work, and we are so incredibly glad you finally found relief with us.

We confidently assure you that our team will continue to stand firmly by your side to make sure your nails stay clear and healthy for good. Mori is going to be absolutely overjoyed to hear how much of a difference those check-ins made for you!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Chloe did a great Job

Chloe did a great Job

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Jack,

Thank you so much for taking the time to share your feedback! We are absolutely thrilled to hear that Chloe did such a great job assisting you. We completely understand how reassuring it is to connect with someone who is attentive and truly helpful when managing your care, and we validate how much a smooth, supportive experience means.

We confidently assure you that our team is fully committed to giving you that exceptional level of support at every single turn. Chloe will be so excited to hear your wonderful shoutout!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 4 out of 5 stars

Informative phone introduction and…

Informative phone introduction and product review. Based on other reviews, I was prepared for the sales schpiel towards the end of the conversation. I am not ready to commit until I see some results first. Have not received initial shipment yet.

20 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Milton,

Thank you for your candid feedback! We are glad our phone introduction was informative, and we completely validate your approach—it makes perfect sense to want to see real results before making a bigger commitment. We appreciate you doing your homework beforehand, too!

We confidently assure you that your initial shipment is on its way, and we stand fully behind the quality of what you're about to receive. Take your time, test it out, and let the results speak for themselves.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

The pens are working I am on my second…

The pens are working I am on my second package and will reorder soon

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Linda,

Thank you so much for sharing your update with us! We are absolutely thrilled to hear that the pens are working well and that you are already on your second package. We completely understand that tackling nail concerns requires patience, and we validate how encouraging it feels to see real progress that makes you want to keep going.

We confidently assure you that your consistency is the absolute key to success, and we'll be ready to get your next order out to you smoothly whenever you're ready to reorder.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Working perfectly

Working perfectly

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Seb,

Thank you so much for the short and sweet feedback! We are absolutely thrilled to hear that everything is working perfectly for you. We completely understand how satisfying it is to invest in a product and have it do exactly what it promises without any hassle or guesswork.

We confidently assure you that we stand behind you 100% to keep things running smoothly as you continue your routine. Your success is our top priority!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

It really works

I love the fact that it really works. I never thought i would find something to help my toes but i did with Lunavia. I’m going to keep using it to make sure it is all cleared up. Thanks for making this product Dr. Kent.

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Marie,

Thank you so much for sharing your wonderful story with us! We are absolutely thrilled to hear that you love how well the formula works and that you've finally found a solution that helps your toes. We completely understand and validate how frustrating it feels to search for something that actually works, and we know how amazing it is to finally experience that relief after thinking nothing would help.

We confidently assure you that staying dedicated and keeping up with your routine is the perfect approach to making sure your toes clear up completely. Dr. Kent and the entire team are standing right behind you to ensure you achieve fully healthy, beautiful nails!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,

Rated 5 out of 5 stars

Easy & convenient to use daily.

Easy & convenient to use daily.

12 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Isabel,

Thank you so much for taking the time to share your feedback! We are absolutely thrilled to hear that you find our product easy and convenient to use daily. We completely understand that life gets busy, and we validate how crucial it is to have a treatment that fits seamlessly into your daily routine without any added stress or hassle.

We confidently assure you that consistency is the absolute secret to unlocking great results, and we are right here to support you every single step of the way on your journey to healthy nails.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

The Lunavia pen worked for me

The Lunavia pen set has helped with the discoloration on my pinky toe and my toes are looking normal finally after all these years.

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi CherylAnn,

Thank you so much for sharing your wonderful results! We are absolutely thrilled to hear that the Lunavia pen set has successfully cleared up the discoloration on your pinky toe. We completely understand and validate how frustrating it is to deal with stubborn nail issues for years, and we know exactly how freeing it feels to finally look down and see your toes looking normal again.

We confidently assure you that your patience has paid off, and our team is standing right by your side to ensure your nails remain healthy, clear, and vibrant.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

I wasn’t expecting the instructional…

I wasn’t expecting the instructional phone interview. I have been using pens faithfully in 2026, and nails have improved significantly. Not quite perfect yet, but much better. Thanks!

15 March 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Jamie,

Thank you so much for sharing your feedback with us! We are absolutely thrilled to hear that your faithful use of the pens throughout 2026 has already led to a significant improvement in your nails. We completely understand that an unexpected instructional phone interview can be a surprise, but we validate how crucial those detailed steps are to ensuring you get real, lasting results. Even if they aren't quite perfect yet, noticing a massive difference is a huge milestone.

We confidently assure you that your dedication is paying off beautifully, and we are right here beside you to help you cross that finish line to perfect, healthy nails.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

it works really well for me.

it works really well for me.

21 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Kenny,

Thank you so much for taking the time to share your feedback! We are absolutely thrilled to hear that our formula is working really well for you. We completely understand how valuable it is to find a solution that actually delivers on its promises, especially when dealing with stubborn nail concerns that can feel so frustrating.

We confidently assure you that we stand behind you 100% as you continue to see great results. Your satisfaction means everything to us, and we are committed to making sure your journey remains smooth and successful!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Aiza was impeccable

Aiza was thorough, pleasant, informative and empathetic. She spoke of the seriousness of the issues, and how (dependent on the approach I take in my career routine) my results may vary.
I look forward to my next consultation.

21 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi there,

Thank you so much for sharing your experience with us! We are absolutely thrilled to hear that your consultation with Aiza was so thorough, informative, and pleasant. We completely validate and appreciate how much you valued her transparency and empathy—especially when discussing the seriousness of the issue and how much your daily care routine impacts your results. It takes a lot of honest commitment to tackle this head-on, and we love that you appreciate a realistic, transparent approach.

We confidently assure you that we are fully dedicated to supporting you with that exact same level of honesty and care through every single step of your journey. Aiza will be so incredibly proud to guide you through your next consultation!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Easy to use and saw new clear growth…

Easy to use and saw new clear growth fast

21 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Debi,

Thank you so much for sharing your fantastic results! We are absolutely thrilled to hear that the formula is easy to use and that you are already seeing clear new growth so quickly. We completely understand how incredibly encouraging and validating it feels to spot that fresh, healthy nail coming in after starting a new routine.

We confidently assure you that seeing fast progress is a wonderful sign that the treatment is actively doing its job at the root. Keep up that amazing consistency, and your nails will continue to transform!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 3 out of 5 stars

Hard to navigate without signing up.

I signed up for a test dose of 3 pens. I've received around 20 pens at around $50 each shipment as well as 6 foot/shoe spray. The web sight needs to be redesigned so as to not be captivating. After contacting the company, we've resolved the problem, and continue to be in contact.

4 March 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Bob,

Thank you for reaching out to us. We hear you loud and clear, and we deeply apologize for the immense frustration and financial stress of receiving unwanted shipments of pens and sprays after you believed your subscription was stopped. We completely validate how exhausting and infuriating it is to feel ignored and continuously billed, and that is absolutely not the transparent, trustworthy experience we want for you.

Please rest assured that we are here to help and have taken immediate action to fix this. To be completely transparent, our system shows we didn't receive a prior call or email cancellation request, which is why the subscription remained active and triggered your last shipment on June 15, 2026.

However, to resolve this immediately and compensate you for the severe hassle, we have officially cancelled your subscription so no future orders will ever be generated. We have also processed a full refund for that last June 15th order.

We will be contacting you directly via email to ensure everything is fully resolved to your satisfaction. If you need any additional assistance in the meantime, please don’t hesitate to reach out to us at wecare@mylunavia.com.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Better Than I Thought

At first, I thought that Lunavia was just going to be one of those fly by night scemes. Where they take your money and leave you with a product that doesn't work well or if at all. Well, I just got my order and had a 45min consultation with Ron. After talking with him I feel that this is the real deal and this problem I have had for decades can finally be fixed for good.

21 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Scott,

Thank you so much for your incredibly honest and transparent review! We are absolutely thrilled to hear that your 45-minute consultation with Ron completely turned things around for you. We completely validate and understand why you'd be skeptical at first—there are so many sketchy schemes out there that take your money and disappear, and it's exhausting to deal with.

We confidently assure you that Lunavia is the real deal. After battling this problem for decades, you deserve a solution that actually works and a team that genuinely stands by you. Ron will be incredibly proud to know he helped you find that confidence!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 4 out of 5 stars

Well I was allowed a discount which a…

Well I was allowed a discount which a little. I do appreciate that.

21 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Dorothy,

Thank you for sharing your experience with us! We are so glad we could offer a discount to help out, though we completely understand that every little bit counts when investing in your health and self-care. We appreciate you taking the time to share your appreciation.

We confidently assure you that we are always committed to delivering the highest quality products and maximum value to match your investment. We are fully backing you on your wellness journey!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look