I feel confident with the company. It was one of my close friends who recommended my London pharmacy. She is a qualified practitioner. I am so glad I took her advise. Everything has ran so smoothly an... See more
Company replied
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Great service. Brilliant I was able to buy from another pharmacy as my pharmacy connected to my doctors kept on saying they was struggling get the spray and can use something else. So I bought 3 My Lo... See more
Company replied
Really easy process, the pharmacists are all lovely, really helpful, knowledgeable. Package arrives on time, never damaged, really happy with the service. Have been ordering from here for over a yea... See more
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I needed a cream quite urgently for my nose and trying to get an appointment to see my dr was quite hard to arrange. Found My London Pharmacy online and answered some questions. Was very easy and stra... See more
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Company details
About My London Pharmacy
Written by the company
My London Pharmacy
We are a GPHC regulated pharmacy and we are a trusted and registered online pharmacy in the UK. We are dedicated to providing an exceptional online pharmacy experience. Since our establishment, we have been committed to making healthcare as simple, affordable, and effective as possible. Our services include online consultations for conditions such as hair loss, erectile dysfunction, weight management, and chronic conditions like Type 2 Diabetes. We aim to make accessing treatments easy and convenient.
We specialise in weight loss treatment plans such as using GLP-1 medications like Mounjaro and Wegovy. We are located in Central London at 45 Newman Street, W1T 1QE and patients can also visit us for their medication pickup.
Our speciality is providing comprehensive weight loss solutions with weekly treatments designed to support your journey to better health. We also offer monthly affordable packages for discreet conditions, ensuring that you can manage your health without compromising on privacy or breaking the bank. Our goal is to make high-quality healthcare accessible and budget-friendly, tailored to your individual needs. You can access treatments without needing a prior prescription through our online consultation service. Our doctors assess your suitability, generate a prescription at no extra charge, and our pharmacy team prepares and delivers your medication directly to your door. We specialise in fast, discreet delivery across the UK, ensuring that your health needs are met with professionalism and privacy.We have over 4000 weight loss patients and our focus is to provide our patients with the best possible service and to be on hand to help you with any questions you may have!
We offer free and unlimited video calls with our clinicians on request to offer the best personal service in the market.
When you contact us on phone and email you get to a real person - no chat bots or AI answers. Do not settle for second best!
It’s simple.
1. Online consultation Answer our quick health questions in just 2 minutes.
2. Genuine prescription
Get a fast prescription from our UK medical team if eligible.
3. Discreet delivery
We send your treatment in discreet packaging within 24 hours.
Written by the company
- Prescription Treatment
- Clinically approved treatments that lower appetite and improve metabolic function, prescribed by our UK medical team.
- Health tracking
- Monitor your progress and health improvements with the ongoing support of our dedicated team of clinicians.
- Private community
- Join a group of like-minded people to celebrate successes, share experiences and keep each other motivated.
- Wide range of treatments
- Beyond weight loss, we treat hair loss, sexual health, skin conditions, hormonal health and more; all from one discreet online clinic.
Contact info
Unit 33, Taunton Road, UB6 8UQ, Greenford, United Kingdom
- 020 3154 4734
- help@mylondonpharmacy.co.uk
- mylondonpharmacy.co.uk
Find our weight loss treatment plan HERE
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 58% of negative reviews
Typically replies within 2 weeks
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Misleading Advertising
I searched for Flixonase spray to get the best price. This company's ad came up showing a picture of three packs sale price £18. But once on the site it was actually £18 per single pack.
11 August 2026
Unprompted review
great fast service
great fast service. Beats going through the exhaustive system at the docs!
3 August 2026
Reply from My London Pharmacy
Dear Mrs Susan,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with My London Pharmacy. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing My London Pharmacy and for your support. We look forward to assisting you again in the future!
Kind regards,
Darshan
Customer Support Team
Reply from My London Pharmacy
Dear Beatrice,
Thank you so much for taking the time to leave us a 4-star review!
We are delighted to hear that you had a positive experience with My London Pharmacy. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing My London Pharmacy and for your support. We look forward to assisting you again in the future!
Kind regards,
Darshan
Customer Support Team
Veoza great for menopause sweats.
I’m on Veoza for menopausal sweats, so grateful for this company who I’ve been with quite a while now. Thank you.
3 August 2026
Reply from My London Pharmacy
Dear Michelle,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!
Kind regards,
Darshan
Customer Support Team
Reply from My London Pharmacy
Dear Matt,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with My London Pharmacy. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing My London Pharmacy and for your support. We look forward to assisting you again in the future!
Kind regards,
Bushra
Customer Support Team
Prompt assessment and service Easy to…
Prompt assessment and service Easy to get my routine antibiotic therapy for skin
3 August 2026
Reply from My London Pharmacy
Dear Matt,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with My London Pharmacy. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing My London Pharmacy and for your support. We look forward to assisting you again in the future!
Kind regards,
Darshan
Customer Support Team
5 star company
I have given this company 5 stars because they have been very professional,very reliable and very helpful with any questions .
3 August 2026
Reply from My London Pharmacy
Dear Ann,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with My London Pharmacy. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing My London Pharmacy and for your support. We look forward to assisting you again in the future!
Kind regards,
Lehas
Customer Support Team
Perfect transaction and fast delivery 😊
16 July 2026
Reply from My London Pharmacy
Dear Customer,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with My London Pharmacy. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing My London Pharmacy and for your support. We look forward to assisting you again in the future!
Kind regards,
Afreen
Customer Support Team
Reply from My London Pharmacy
Dear Andy,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with My London Pharmacy. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing My London Pharmacy and for your support. We look forward to assisting you again in the future!
Kind regards,
Esmée
Customer Support Team
Reply from My London Pharmacy
Dear John,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with My London Pharmacy. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing My London Pharmacy and for your support. We look forward to assisting you again in the future!
Kind regards,
Alrist
Customer Support Team
Reply from My London Pharmacy
Dear Claire,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with My London Pharmacy. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing My London Pharmacy and for your support. We look forward to assisting you again in the future!
Kind regards,
Melanie
Customer Support Team
No complaints at all
They were really quick to approve the prescription. Delivery was actually quicker than expected. Very happy
30 July 2026
Reply from My London Pharmacy
Dear Grace,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with My London Pharmacy. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing My London Pharmacy and for your support. We look forward to assisting you again in the future!
Kind regards,
Mariel
Customer Support Team
Very good pharmacy to purchase from.
Very good pharmacy to purchase from.
Quick delivery. Will definitely recommend
16 July 2026
Reply from My London Pharmacy
Dear Judith,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with My London Pharmacy. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing My London Pharmacy and for your support. We look forward to assisting you again in the future!
Kind regards,
Darshan
Customer Support Team
No hassle services and the checks for…
No hassle services and the checks for ID is very clear and easy to do
30 July 2026
Reply from My London Pharmacy
Dear Andrew,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with My London Pharmacy. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing My London Pharmacy and for your support. We look forward to assisting you again in the future!
Kind regards,
Jessah
Customer Support Team
Reply from My London Pharmacy
Dear Chris,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with My London Pharmacy. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing My London Pharmacy and for your support. We look forward to assisting you again in the future!
Kind regards,
Browyn
Customer Support Team
Reply from My London Pharmacy
Please feel free to contact us as we have your order today but no correspondence of any issues you are having.
Best
Support
All good but for the speed of delivery…
All good but for the speed of delivery - which was two business days rather than one, which makes a difference when considering medication to treat an ailment. My order seemed to just freeze for an entire day before it was actioned, which wasn't too helpful.
29 July 2026
Reply from My London Pharmacy
Dear Raman,
Thank you for taking the time to leave us a 4-star review.
We are pleased to hear that, overall, you had a positive experience with My London Pharmacy, although we are sorry to hear that the delivery took longer than you expected.
We appreciate that, when ordering medication, timely delivery can be particularly important. We always aim to process and dispatch orders as promptly as possible, and we’re sorry that on this occasion you felt there was an unnecessary delay.
As we have been unable to identify your order or any correspondence relating to the issue raised in your review, we’re unfortunately unable to investigate the specific reason for the delay on this occasion.
If you are able to contact our team directly with your order details, we would be more than happy to look into what happened and provide you with further information.
Thank you again for your feedback. We appreciate you choosing My London Pharmacy and hope we have the opportunity to provide you with an even better experience next time.
Kind regards,
Darshan
Customer Support Team
These are a bunch of crooks
These are a bunch of crooks. I placed an order for some medication and their pharmacist advised me she could prescribe because I hadn't done a CBT on sleep. That's fair enough I guess but then they deducted £5 from my refund......AVOID!!
5 August 2026
Unprompted review
Reply from My London Pharmacy
Dear He,
Thank you for taking the time to leave a 1-star review.
We are truly sorry to read that you are dissatisfied with the service we are currently providing.
We understand that you were disappointed that the medication could not be prescribed following the pharmacist’s clinical assessment. However, our terms and conditions clearly explain that a processing fee may be deducted from the refund where an order cannot proceed due to clinical eligibility.
This fee covers the administrative and clinical work involved in reviewing an order, including the pharmacist’s assessment, checking relevant records registered under the patient, and associated payment processing costs.
We appreciate that this may be frustrating, but the fee is applied in accordance with our stated terms and conditions and is not intended to mislead or unfairly charge our patients.
Warm regards,
Darshan
Customer Support Team
Great service
Great service. Brilliant I was able to buy from another pharmacy as my pharmacy connected to my doctors kept on saying they was struggling get the spray and can use something else. So I bought 3 My London Pharmacy. They checked with my Gp said this was a prescription item. What would we do without the internet. Thank you My London Pharmacy. 5*
28 July 2026
Reply from My London Pharmacy
Dear Darren,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with My London Pharmacy. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing My London Pharmacy and for your support. We look forward to assisting you again in the future!
Kind regards,
Esmée
Customer Support Team
Once you've A service fee is charged for a refund.placed an order and paid
Once you've placed an order and paid, regardless of the reason, if you want a refund, you'll have to pay a processing fee.
21 July 2026
Reply from My London Pharmacy
Dear He,
Thank you for taking the time to leave a 1-star review.
We are truly sorry to read that you are dissatisfied with the service we are currently providing.
Our cancellation/refund terms do state that a processing fee may apply where an order is cancelled after it has been placed. However, in this case, there was an additional patient-safety concern, as we became aware that the medication was being purchased on behalf of someone who was not registered with our pharmacy.
We know this as our clinician clearly asked you to verify if the medication was for another individual to which you confirmed. We requested for the patient's identity so we could amend the details on the order accordingly and supply the treatment. You were unable to supply this information and requested a cancellation.
For prescription medication, we must ensure that the intended patient is appropriately registered and has been assessed by our clinical team before medication can be supplied. This is an important part of our clinical and regulatory responsibilities and is in place to protect patient safety.
We appreciate that this may have been frustrating, but these requirements are necessary when supplying prescription medication.
Warm regards,
Darshan
Customer Support Team
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