My daughter suffers with eczema and although it has calmed down as she has got older, she had a flare up & could not get a GP appointment & the wkend was getting close. I went online to see if w... See more
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I feel confident with the company. It was one of my close friends who recommended my London pharmacy. She is a qualified practitioner. I am so glad I took her advise. Everything has ran so smoothly an... See more
Company replied
Great service. Brilliant I was able to buy from another pharmacy as my pharmacy connected to my doctors kept on saying they was struggling get the spray and can use something else. So I bought 3 My Lo... See more
Company replied
Really easy process, the pharmacists are all lovely, really helpful, knowledgeable. Package arrives on time, never damaged, really happy with the service. Have been ordering from here for over a yea... See more
Company replied
Company details
About My London Pharmacy
Written by the company
My London Pharmacy
We are a GPHC regulated pharmacy and we are a trusted and registered online pharmacy in the UK. We are dedicated to providing an exceptional online pharmacy experience. Since our establishment, we have been committed to making healthcare as simple, affordable, and effective as possible. Our services include online consultations for conditions such as hair loss, erectile dysfunction, weight management, and chronic conditions like Type 2 Diabetes. We aim to make accessing treatments easy and convenient.
We specialise in weight loss treatment plans such as using GLP-1 medications like Mounjaro and Wegovy. We are located in Central London at 45 Newman Street, W1T 1QE and patients can also visit us for their medication pickup.
Our speciality is providing comprehensive weight loss solutions with weekly treatments designed to support your journey to better health. We also offer monthly affordable packages for discreet conditions, ensuring that you can manage your health without compromising on privacy or breaking the bank. Our goal is to make high-quality healthcare accessible and budget-friendly, tailored to your individual needs. You can access treatments without needing a prior prescription through our online consultation service. Our doctors assess your suitability, generate a prescription at no extra charge, and our pharmacy team prepares and delivers your medication directly to your door. We specialise in fast, discreet delivery across the UK, ensuring that your health needs are met with professionalism and privacy.We have over 4000 weight loss patients and our focus is to provide our patients with the best possible service and to be on hand to help you with any questions you may have!
We offer free and unlimited video calls with our clinicians on request to offer the best personal service in the market.
When you contact us on phone and email you get to a real person - no chat bots or AI answers. Do not settle for second best!
It’s simple.
1. Online consultation Answer our quick health questions in just 2 minutes.
2. Genuine prescription
Get a fast prescription from our UK medical team if eligible.
3. Discreet delivery
We send your treatment in discreet packaging within 24 hours.
Written by the company
- Prescription Treatment
- Clinically approved treatments that lower appetite and improve metabolic function, prescribed by our UK medical team.
- Health tracking
- Monitor your progress and health improvements with the ongoing support of our dedicated team of clinicians.
- Private community
- Join a group of like-minded people to celebrate successes, share experiences and keep each other motivated.
- Wide range of treatments
- Beyond weight loss, we treat hair loss, sexual health, skin conditions, hormonal health and more; all from one discreet online clinic.
Contact info
Unit 33, Taunton Road, UB6 8UQ, Greenford, United Kingdom
- 020 3154 4734
- help@mylondonpharmacy.co.uk
- mylondonpharmacy.co.uk
Find our weight loss treatment plan HERE
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 2 weeks
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Thankyou I was able to source the…urgently needed cream
Thankyou I was able to source the medication I needed quickly and efficiently and to know that my request was overseen by a clinician was reassuring.
3 July 2026
Reply from My London Pharmacy
Thank you for your feedback. We're glad we could source your medication quickly, with the reassurance of clinical oversight.
The delivery service is efficient
The delivery service is efficient and offers advance tracking capabilities.
3 July 2026
Reply from My London Pharmacy
Good afternoon William,
Thank you for taking the time to leave us a 4-star review.
We are pleased to hear that you had a positive experience with our service. We also appreciate your feedback, as it helps us identify opportunities to improve and provide an even better experience for our patients.
Thank you for choosing us. We look forward to supporting you again in the future.
Warm regards,
Bushra
Customer Support Team
Online application excellent and good…
Online application excellent and good communication and assessment from clinicians
2 July 2026
Reply from My London Pharmacy
Thank you, Kay. We're glad you found the application process excellent, with good communication and assessment from our clinicians.
Can you respond to my email please I…
Can you respond to my email please I think it’s so rude a telling that you do this to a lot of customers
8 July 2026
Unprompted review
straight forward ordering and delivered…
straight forward ordering and delivered the next day. Recommended.
1 July 2026
Reply from My London Pharmacy
Thank you, Simon. We're glad your order was straightforward and delivered the next day.
Reply from My London Pharmacy
Thank you for your kind words and for taking the time to rate us.
Reply from My London Pharmacy
Thank you, Anita. We're glad you had an excellent experience with us.
This company did supply the medication…
This company did supply the medication I ordered. What they also did was store my payment method and make it impossible for me to remove it.
When I requested a repeat they did an online assessment and took payment without asking me. They also set up a monthly replenishment cycle which I don’t need. It’s typical of the worst sharp practices of internet sales techniques. I hate this stuff and means I have no brand loyalty.
7 July 2026
Unprompted review
Reply from My London Pharmacy
Dear John,
Please note that we never charge you unless you request the order. The email you received stated if you answer the form and request an order, that we will create it and send it to you. You even confirmed on one of the questions to receive your order ASAP!
We are surprised that after this you were shocked to have received an order?
We are happy to have provided an efficient service and to have provided the order you explicitly requested from us.
Best
Support Team
The product was
The product was - once I had responded to some questions to ensure it was for me, that I was familiar with it and that I knew the side effects - relatively easy to purchase safely and was delivered promptly. It was helpful to get what amounts to a repeat prescription for me for a product I know, trust & have used very sparingly for several years without having the fuss and difficulty of trying to see a GP in person. Thank you.
30 June 2026
Reply from My London Pharmacy
Thank you, Simon. We're glad the process was easy and safe, and that we could support your ongoing prescription needs without the hassle of an in-person GP visit.
Done an online consultation and…
Done an online consultation and received medication in the post. Excellent service highly recommend
16 June 2026
Reply from My London Pharmacy
Thank you for your feedback. We're glad the online consultation was straightforward and that your medication arrived promptly.
They ended up sending me wrong…
They ended up sending me wrong medicine. I am glad I read it before I used it. Don't even want to imagine what would go wrong for using an antibiotics I didn't need
30 June 2026
Reply from My London Pharmacy
Hi Olga, thank you for sharing your experience. We're really glad we could help when the GP wasn't able to, and that it made a difference for you. Wishing you continued good health. Best wishes, The My London Pharmacy Team
GP appointment unavailable
Unable to secure a GP appointment and required medication for recurring Labarinthitis, London Pharmacy checked my details and symptoms by a qualified clinician and provided medication required. Easy to use website, and thorough. Medication arrived in good time. Great service and good to know they are there to help.
30 June 2026
Reply from My London Pharmacy
Hi Jean, thank you for such a detailed review. We're glad our clinicians were able to review your symptoms and get medication for your Labarinthitis sorted quickly when a GP appointment wasn't available. It's great to know we could be there when you needed us. Best wishes, The My London Pharmacy Team
Reply from My London Pharmacy
Hi Eleanor, thank you for your review. We're glad our team asked the right questions to properly understand your condition, and that delivery was quick too. Best wishes, The My London Pharmacy Team
🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍
29 June 2026
Reply from My London Pharmacy
Hi Vineta, thank you so much for your five-star rating. We really appreciate you taking the time to leave your feedback. Best wishes, The My London Pharmacy Team
Reply from My London Pharmacy
Hi Samantha, thank you for your kind review. We're pleased the form was easy to fill in and that you had a quick response with delivery in just a few days. Best wishes, The My London Pharmacy Team
It was the first time ordering from…
It was the first time ordering from MyLondon pharmacy. The request for the medication was dealt with very quickly and I received it quickly as well. Great
29 June 2026
Reply from My London Pharmacy
Hi Enid, thank you for trying My London Pharmacy for the first time. We're really pleased your medication request was dealt with so quickly, and hope to welcome you back again soon. Best wishes, The My London Pharmacy Team
Reply from My London Pharmacy
Hi David, thank you for the great review. We're really glad you found everything so easy to use. Best wishes, The My London Pharmacy Team
48 hour delivery!!!
You promise 48 hour delivery (which I paid extra for!)
It took an inordinate amount of time for the item to be approved which therefore, added to the delivery time.
As a result, I was in unnecessary, excruciating pain for an awful long time!
12 June 2026
Reply from My London Pharmacy
Good afternoon Wendy,
Thank you for taking the time to leave us a 3-star review.
We appreciate your feedback and are grateful that you chose to share your experience with us. We are always looking for ways to improve our service, and your comments help us identify where we can do better.
Thank you for choosing us. We hope to have the opportunity to provide you with an even better experience in the future.
Warm regards,
Lehas
Customer Support Team
Reply from My London Pharmacy
Hi Ronnie, thank you for the great review. We're really pleased to hear you feel well looked after, and we appreciate the kind words. Best wishes, The My London Pharmacy Team
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