MyLocalMart Reviews 

943
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

From the moment I walked in, the ambiance enveloped me in warmth and a rich cultural vibe. The decor was adorned with beautiful Indian art, setting the perfect backdrop for a culinary adventure.... See more

Rated 5 out of 5 stars

All my life, I used in-store shopping for Indian grocery. Being based in Shaftesbury, we do have Indian grocery shops but a bit away from where I live. so tried good food for first time. I am really h... See more

Company replied

Rated 5 out of 5 stars

I highly recommend this wonderful shop. The customer service is incredible! I ordered around 8AM and it was delivered by around 5pm on the same day ( I was expecting 2 working days) The mangoes are s... See more

Company replied

Rated 5 out of 5 stars

Had a great experience having ordered from good o food website first time. Packaging was great, delivery was swift and quality of products very good.Great selection of millets and prices are very... See more

Company replied

Company details

  1. Food Products Supplier

Written by the company

www.MyLocalMart.co.uk offers high-quality ethnic grocery and household items at VERY competitive price which will not only make you want to buy from us but also stay with us as a regular customer. All this delivered safely to your door. The founders are passionate about providing and promoting products that encourage cooking and healthy lifestyle. We are also committed to offering first class customer service whilst maintaining a competitive price point. We do this by supplier selection and robust supply chain. Having said all this, we are a start-up and fine-tuning the process and making changes every step of the way as we learn from the feedback of our customers. We offer more than 1500 products at this moment and consistently add more products based on the continuous feedback that we receive from our wonderful customers. By ordering with us you are staying local for your grocery needs and supporting local businesses and supply chain. Thank you MISSION At MyLocalMart we tirelessly work to offer an affordable, convenient and a sustainable way to purchase your favourite food, ingredients and household items whilst maintaining impeccable customer service standards. We do this by mastering the various processes from procurement to the last mile delivery and through our people, working effectively. We pride ourselves in promoting cooking and healthy eating through our various products and services for the betterment of the society at large.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

943 reviews

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4.6

All reviews

(943)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Really happy with my order

Ordered a few Indian groceries from MyLocalMart and was really happy with everything. The quality was great, and their customer service was quick to respond when I had a question. Definitely a place I’d order from again.

15 August 2026
Unprompted review
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Reply from MyLocalMart

Thank you for taking the time to share your feedback. We’re delighted to hear that you were pleased with the quality of your groceries and the service you received from our team. We truly appreciate your support and look forward to serving you again at MyLocalMart.

Rated 5 out of 5 stars

Timely delivery

Timely delivery, Proper packing, Proper communication.

3 August 2025
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Reply from MyLocalMart

Dear Hemanth, thank you for the 5 star rating and the feedback. Customer feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Great thanks

Rated 1 out of 5 stars

Received expired

Received expired

16 August 2025
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Reply from MyLocalMart

Dear Shehroz, thank you for taking time to leave us a review. The product title clearly mentions the Best Before Date on it. We are willing to refund the price of the product if you return it back to us. Thank you

Rated 5 out of 5 stars

Prompt service.Excellent…

Prompt service.Excellent packaging.Quick delivery.

13 August 2025
MyLocalMart logo

Reply from MyLocalMart

Dear Shanmugam, thank you for leaving us a five star rating. We are happy that you had a good shopping experience with us. We look forward to serving you better in the future.

Rated 5 out of 5 stars

Great service

12 August 2025
MyLocalMart logo

Reply from MyLocalMart

Dear Syed, great thanks for taking time to leave us a 5 star rating. Thank you for being a wonderful customer! We at MyLocalMart, will always value your support.

Rated 5 out of 5 stars

Received my order this morning

Received my order this morning. Neatly and safely packed in a neat box. ( container). Thanks guys.
Prompt delivery, felt sorry for the delivery person, it was nearly 20 kg wt.
Next time will order for, not more than 10 to 12 kg.
Will place next order soon.

15 August 2025
Unprompted review
MyLocalMart logo

Reply from MyLocalMart

Dear Shanthi, thank you for your order and your valuable feedback. Much appreciated. We are happy that you had a good shopping experience with us. We look forward to serving you better in future. Thank you

Rated 5 out of 5 stars

Timely delivery and great quality of…

Timely delivery and great quality of service. Quite useful in getting Indian goods at a affordable price.

1 August 2025
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Reply from MyLocalMart

Dear Vivek, Great thanks for taking out time to drop us a 5 star rating. Glad to know that you are satisfied with the products and services offered by MyLocalMart. Thank you

Rated 5 out of 5 stars

I recently ordered from MyLocalMart

I recently ordered from MyLocalMart, and I must say I’m thoroughly impressed. The delivery was on time, arriving the very next day, exactly as promised. Everything was safely packed, with no damage or spillage – a big plus when ordering groceries online.
The food items were extremely fresh, from vegetables to packaged goods.
MyLocalMart is hands down the best Indian grocery shop in the UK. Highly recommended for anyone looking for reliability, quality, and excellent service.

6 July 2025
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Reply from MyLocalMart

Dear Manoj, great thanks for your kind words. We are absolutely thrilled to hear your detailed review of our products and services. Thank you ❤️We look forward to serving you better in the future.

Rated 5 out of 5 stars

Fantastic service

Fantastic service with prompt delivery. The products were of good quality, and we’re happy with our shopping experience. Highly recommended😊

4 June 2025
MyLocalMart logo

Reply from MyLocalMart

Dera Priti, great thanks for taking time to leave us a wonderful review and a 5 star rating. Thank you

Rated 5 out of 5 stars

Very pleased

Great value product, staff were very helpful to find me the correct items and fast delivery. Very satisfied with the service.

5 May 2025
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Reply from MyLocalMart

Dear Manjit, great thanks for taking out time to leave us a five star rating. We are delighted that we could be useful to you in finding the right product and to know that you received the order on time. Take care.

Rated 2 out of 5 stars

Not the best experience sorry

Unfortunately
- my products didn't get delivered
- They couldn't get stock for items they had listed as available on their website which I was able to purchase
- I had to chase them
- And it's not next day delivery - it's 'dispatched' the next day. So the 7.99 delivery fee for next day delivery isn't justified.

However, they plan to refund my money and were polite and prompt on interaction so they definitely score points for customer service.

15 April 2025
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Reply from MyLocalMart

Dear Sara, thank you for taking out time to leave us a feedback. We understand the frustration you had to go through as the desired product was not delivered.
As mentioned in the email, the requested product was no longer in stock. We have checked with several of our regular suppliers but none of them had them and we were compelled to cancel the order. We dispatch the customer orders by DHL 'Next Day Service' and the orders are dispatched everyday from Monday till Thursday.
The entire amount including the delivery charges have been refund immediately. Thank you.

Rated 5 out of 5 stars
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Reply from MyLocalMart

Dear Ujvala, great thanks for taking out time to leave us a a five star rating. We are very happy to know that you had a wonderful shopping experience with us. We look forward to keeping up this service. Thanks

Rated 5 out of 5 stars

Quick delivery

Quick delivery

29 March 2025
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Reply from MyLocalMart

Dear Satish, thank you for taking time to leave us a five star rating and we are happy that you received your groceries quickly. 👍🏻

Rated 5 out of 5 stars

loved fresh jasmine & neem leaves &…

loved fresh jasmine & neem leaves & also veggies

28 March 2025
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Reply from MyLocalMart

Dear Swathi, thank you for taking time to leave us a five star rating and a positive review. It gives us extreme joy to know that you received fresh products for the Ugadi festival. Looking forward to your future orders. Thanks.

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