The lady on the phone was polite and helpful once ScottishPower had sent the request she booked me in for a time that was convenient. She remembered the days I would be at home and called me today wit... See more
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With more than 20 years of experience behind us we pride ourselves on our expert knowledge and highest levels of customer service. We want you to have a happy boiler all year round and that’s why we have a local gas man available 24 hours a day, 7 days a week, 365 days a year – yes, even Christmas day! Whenever your boiler lets you down, rain or shine, one of our expert engineers will be at your service
Contact info
Unit F1, Trentham Business Quarter, Bell Ringer Road, ST4 8GB, Stoke-on-Trent, United Kingdom
- 01782 654950
- contactus@mylocalgasman.co.uk
- mylocalgasman.co.uk
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Could not fault anything about your…
Could not fault anything about your engineers visit today very professional &helpful
Very friendly arrived on time 5 star…
Very friendly arrived on time 5 star service from this engineer
Had our annual boiler inspection…
Had our annual boiler inspection completed today by Chris this was done efficiently and to a high standard. Chris was friendly and once he had finished the work everywhere was left clean and tidy thank you
Excellent
Excellent. The engineer arrived on time, was very pleasant and helpful. The service of my gas CH boiler and hot water system was completed with minimal fuss and the engineer left everything very tidy. I recommend D&G highly. They are easy to contact and you speak to a human being and if you need to change your appointment it’s all very straightforward. You can’t say that about much these days.
Annual boiler service
Communication about my appointment was very good and I got an ETA from the engineer Joseph. He was very professional, polite and friendly. I received the report on the same day. Great service!
My appointment was with Joe and he was…
My appointment was with Joe and he was excellent. He was on time and called ahead to let us know he was on his way. He was thorough and very pleasant.
As per usual a totally professional and…
As per usual a totally professional and friendly service the company and its employees do a great job,
Good Company
Good at keeping to time and date.
Friendly Chris who has been before and would highly recommend
Great service
Our annual gas boiler check was carried out by Liam. We found him to be thorough, knowledgeable and professional. He left our boiler in tip top condition.
The same engineer ( Joe) visited us on…
The same engineer ( Joe) visited us on three separate occasions for what turned to be a fundamental refit to our boiler. On all three occasions I was confident of his competence and professionalism. The job was completed successfully. I would recommend this company to anyone.
Great service from start to finish
Great service from start to finish. Called to arrange a date, email/text reminders about upcoming appointment. The engineer called with an ETA before hand. Courteous and polite. Highly recommend.
First class work clean and tidy and…
First class work clean and tidy and helpful with the questions I asked
First class work pleasant professional…
First class work pleasant professional and conciecious in his work .
Chris has been a few times now over the years and he's always reliable with a call before he arrives.
⭐️⭐️⭐️⭐️⭐️
Had engineer service boiler very…
Had engineer service boiler very professional from start to finish explained loads to us thanks Chris cox highly recommend
Professional service from start.
Professional service from start.
Many thanks Tony,(MD),and special thanks to Mark,(engineer.)
Fully endorse this company for any central heating concerns,well done!
M and S Smith.
Used this company for years first via…
Used this company for years first via Scottish Power boiler cover who they do the work for in our area. Then used them direct when I changed energy supplier.
Had them fit a new Atag boiler late 2024 and the workmanship was excellent plus the recommendation to have Atag boiler was the best thing we have done. The boiler is so quiet in a kitchen/diner and comes with an 18 year guarantee. So efficient will no doubt pay for itself over the coming years.
Prompt, friendly and very professional service.
Great customer service from the engineer. He called me at 8.30am and said he'd be with me approx 30 minutes. He arrived at 9am, really great, professional service.
Very happy with the service have …
Very happy with the service have respect for the property and friendly very prompt and professional
Chris was brilliant
Chris was brilliant. Called before the appointment to let me know he was on route here. Was a really lovely man and answered all my questions. Was an easy and pleasant annual boiler service. Would definitely recommend to anyone. Many thanks for your time.
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