My Little Panda Reviews 54

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

I ordered my item on 21/02/24 and, two weeks on, its status remains ‘unfulfilled’. I have contacted My Little Panda (and Paris, herself) a few times via email, and the chat function, but have received... See more

Rated 1 out of 5 stars

SCAM. I paid for an item 2 weeks ago with next delivery but nothing has arrived. I’ve tried to contact them several times but no reply. Would not advise using this company for anything.

Rated 5 out of 5 stars

Wow. Just wow. Been eyeing the Bambo Lunch Set for months. Treated myself for my birthday and finally purchased it. Cheap and cheerful. Arrived super quick! I couldn’t believe it had arrived 2 days la... See more

Company replied

Rated 1 out of 5 stars

Unfortunatly some of my set arrived damaged. I've now twice been promised replacements which haven't arrived. Also can't access website now! Very odd. If I could leave zero stars I would. Furthe... See more

Company replied

Company details

  1. Kitchen Supply Store

Information provided by various external sources

My little Panda specializes in certified food safe and organic Bamboo cutlery, perfect for eating on the go.


Contact info

2.0

Poor

TrustScore 2 out of 5

54 reviews

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Rated 1 out of 5 stars

Zero customer service…avoid

I ordered my item on 21/02/24 and, two weeks on, its status remains ‘unfulfilled’. I have contacted My Little Panda (and Paris, herself) a few times via email, and the chat function, but have received zero response to my communications. If the company is having issues with dispatch times, this should be made clear when ordering. I have now had to order a similar item, from another company, effectively paying twice. I am so disappointed by this experience as I ordered from this company in 2020 (during the pandemic) and don’t remember any issues. I have asked them to refund my money, if they are unable to fulfil my order, but I doubt I will see it back in my bank account any time soon. I will be avoiding this company from now on and suggest you proceed with caution if you are thinking of ordering from them.

21 February 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. I paid for an item 2 weeks ago with next delivery but nothing has arrived. I’ve tried to contact them several times but no reply. Would not advise using this company for anything.

15 February 2024
Unprompted review
Rated 1 out of 5 stars

Awful service. Damaged goods.

Unfortunatly some of my set arrived damaged. I've now twice been promised replacements which haven't arrived. Also can't access website now! Very odd.
If I could leave zero stars I would.
Further to the sellers reply. This is a complete lie! I sent photographic proof on 4th Oct AND received a reply from them saying thanks and they'd send replacements. I still haven't had them. Do not deal with this company! Also keep having harassing phone calls from Paris the owner since leaving this review.
Sent photos on 4th and he acknowledged receiving them and promised replacements. The very fact he now says when he gets photos he will send replacements shows that
he never sent replacements in the first place. He originally told me he'd sent them and I hadn't received them because of Royal Mail delays. He makes it up as he goes along!
Laughable!

13 October 2021
Unprompted review
My Little Panda logo

Reply from My Little Panda

We requested an image of the broken goods to replace them for free, and you didn't come back to us with any proof. Unfortunately, we can't send any replacements without evidence of damaged goods.

We spoke to you over the phone once to update you about your order, we call it good customer service. Apologies if you felt that way.

No email with images have been received as yet ... Date 14/10/2021

we also offer a full refund to any unsatisfied clients, returns the goods within 30 days and get you refund T&C

Paris

Rated 5 out of 5 stars

Wow. Just wow!

Wow. Just wow. Been eyeing the Bambo Lunch Set for months. Treated myself for my birthday and finally purchased it. Cheap and cheerful. Arrived super quick! I couldn’t believe it had arrived 2 days later. Just trying to get into the habit of remembering to take it with me. Definitely be purchasing more stuff from here!

15 September 2020
Unprompted review
My Little Panda logo

Reply from My Little Panda

Hello Bethany, Thank you very much for your feedback. We are happy to make you happy.
MLP Family

Rated 5 out of 5 stars

Love them

These are the best, and the wrap bag they come in keeps everything together and kept clean while in your bag. Personalisation makes them even more special. Even got one for my mum

17 August 2020
Unprompted review
Rated 5 out of 5 stars

This bamboo cutlery set is really handy

The bamboo cutlery set is really handy, it's cute and comes in a compact little roll. I particularly like how there is a hem at the top and bottom to help everything in place. The colours are lovely and there's a good choice. I especially like how the packaging was all eco friendly too.

13 August 2020
Unprompted review
Rated 5 out of 5 stars

Delightful

They are beautifully packaged and I’m looking forward to using them 👍

11 August 2020
Unprompted review
My Little Panda logo

Reply from My Little Panda

Thank you for your purchase! We are happy that you love your set.

Rated 5 out of 5 stars

Proud of my bamboo cutlery

Products are a good quality. One of the knives I received in my travel cutlery set was nrolen, so I emailed the team and sent pictures and before I even blinked I had a replacement shipped for free straight to me again!
Very helpful team.

10 August 2020
Unprompted review
My Little Panda logo

Reply from My Little Panda

Thank you, Arianna. Enjoy your set!😊

Rated 5 out of 5 stars

Tiny chopsticks

The only thing I would say needs improving is the size of the chopsticks a little small for me personally otherwise everything was perfect!! Going to take it everywhere.

6 August 2020
Unprompted review
Rated 5 out of 5 stars

Perfect lunchbox cutlery

Perfect set of cutlery to keep for my lunch at School.
Lightweight, in a lovely linen (?) wrap to keep it neat and tidy and clean! Bonus, that I will have chopsticks to eat my noodles with and the spoon which is deep enough to finish the leftover soup. Although having not tried the knife, it looks as though it will cut most foods and the straw is wide enough to drink a bitty fruit smoothie through!! Excellent, may be gifting these ar Christmas.

6 August 2020
Unprompted review

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