My experience so far has been excellent, I was thinking of joining the Juniper program for a while prior to making contact. Their Doctor answered all my questions and allowed me to make up my mind wit... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've lost 32kgs since June'25, from the first call back then with the nurse - this journey has been made with a team! From customer support, to medical team to the Juniper APP, I've felt very supporte... See more
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I took the plunge into starting my medical weight loss journey back around September last year and my goodness the weight literally dropped off so fast!! I lost a total of 35kgs and I have never felt... See more
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I’m so glad I took that leap of faith and reached out to the Juniper team..it truly changed my life. From my very first late-night phone consult (which they kindly accommodated at my request) through... See more
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Company details
- #3 of 6 best companies in Weight Loss Service
- #1 of 3 best companies in Women's Health Clinic
About Juniper Australia
Written by the company
Juniper is an online clinic helping you reach your weight goals through modern medicine and personalised care.
Our Weight Reset Program addresses weight on a cellular level to help you lose weight.
We offer breakthrough medication, weekly check-ins with Australian GPs, free access to dietitians and health coaches, and personalised treatment plans delivered to your door.Get started today, check your eligibility here.
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Doctor-prescribed medication: Lowers appetite and improves metabolic function. |
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Health tracking: Measure your biometric health improvements with an Aussie GP. |
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Private community: Celebrate successes and keep each other motivated. |
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Lifestyle coaching: Set the sustainable habits necessary for lifelong results. |
Introducing June
Written by the company
- Juniper’s new AI Health Companion
- June is an extension of our trusted support team, built with the guidance of our dietitians, medical professionals, and security experts. June gives you the right support at the right time, with answers that feel made for you.
- Juniper Essentials: Our lowest-cost program from $349/month
- Juniper Essentials offers a lower-cost option with all of our key services: the Juniper app, medical support and community access, but does not include personalised health coaching.
Money-Back Guarantee
Love your weight loss in 30 days or get your money back
You can cancel your treatment plan within the first 30 days of receiving your first order, for any reason, and we'll refund you the total amount of your first order.
Contact info
Level 3, 155 Clarence St, 2000, Sydney, Australia
- hello@myjuniper.com
- myjuniper.com
Empowering women to feel their best
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Since starting Juniper on New Year’s…
Since starting Juniper on New Year’s Day 2026 I have lost 14kg. For me the process has been smooth and easier than I was expecting. I have developed healthy eating habits and eating exercise more than I used to. My clothes are noticeably loose and I feel great within myself. I also have a Juniper coach which helps me to be accountable and I feel this has benefited me greatly. I have 6kgs more to lose to reach my goal and after years of trying many options, Juniper has hands down been the best for me.
9 May 2026
Unprompted review
Reply from Juniper Australia
Hi Emma,
Thank you for sharing such a kind 5-star review. We’re delighted to hear the program has felt manageable and that coaching and healthy habit-building are supporting your progress.
Your dedication is inspiring, and it’s great to hear you’re feeling the benefits day to day. We’ll continue providing structured check-ins, guidance, and resources as you work towards your goals.
Thanks again for choosing Juniper — we’re cheering you on.
Warm regards,
The Juniper Care Team
Life changing
The program was simple and discreet and absolutely life changing. I feel like the person I am meant to be.
9 May 2026
Unprompted review
Reply from Juniper Australia
Hi Meryl,
Thank you for sharing such a wonderful review. We’re delighted to hear the program felt simple and discreet, and that it’s had a meaningful, positive impact for you.
Our team is dedicated to safe, compassionate care and ongoing support, and feedback like this means a lot to us.
Wishing you continued success on your journey.
Warm regards,
The Juniper Care Team
Juniper has given me structure on my…
Juniper has given me structure on my health journey - helping me to keep focussed and aligned with what is good for me. Their guidance makes it easier to remain consistent and motivated.
9 May 2026
Unprompted review
Reply from Juniper Australia
Hi Donna Duggan,
Thank you for taking the time to share this wonderful feedback.
We’re delighted to hear the program is giving you structure and helping you stay focused and motivated—consistency really does make all the difference.
We appreciate you being part of the Juniper community and look forward to continuing to support your journey.
Warm regards,
The Juniper Care Team
Reply from Juniper Australia
Hi,
Thank you for the wonderful feedback and 5-star rating. We’re delighted you found our response time and support helpful.
We’re committed to delivering timely, caring service at every step, and your review means a lot to our team.
Wishing you all the best on your health journey.
Warm Regards,
The Juniper Team
The Journey
I could not have got to here without the program, it’s been a journey but one of weight loss, feeling more pep in my step, being able to run and get out amongst it.
I am appreciative of the program and not being told go do Pilates or yoga and change your diet speel like the past.
7 May 2026
Unprompted review
Reply from Juniper Australia
Hi Tam,
Thank you for sharing such a positive review. It’s wonderful to hear you’re feeling more energised and enjoying getting out and active.
We’re committed to personalised, evidence-based care that fits real life—well beyond one‑size‑fits‑all advice—so feedback like this is truly appreciated.
Congratulations on your progress, and thank you for taking the time to share your experience.
Warm Regards,
The Juniper Team
I would highly recommend Juniper
I would highly recommend Juniper to anyone. The service is so quick, easy and efficient. It suits busy people with busy lives and they really make it easy to achieve your goals. All the staff I dealt with were absolutely fantastic - so quick to respond, and always there to help. I wasn’t able to pursue it long term due to side effects but I still would very much recommend it for people to try.
7 April 2026
Unprompted review
Reply from Juniper Australia
Hi Amy,
Thank you for the lovely feedback and recommendation—it’s great to hear our service felt quick, easy, and supportive.
We’re sorry to hear you experienced side effects and weren’t able to continue long term. Your safety is our priority. Our medical support team will follow up with you via email to check in and offer guidance, and we’ll keep that conversation private.
We appreciate you sharing your experience—it helps us continue improving care for busy people. Wishing you all the best.
Warm Regards,
The Juniper Team
Don’t care about anything except…
Don’t care about anything except getting g money. Inpersonal, just looking to squeee as much out of you as possible without listening to you
6 May 2026
Unprompted review
Reply from Juniper Australia
Hi Ashley,
Thank you for sharing your feedback with us. I’m really sorry to hear that your experience felt impersonal or overly focused on cost — this is not the level of care we aim to provide, and I completely understand your disappointment.
We’re committed to delivering patient-centred support, clear communication, and transparent pricing, so it’s concerning to hear we may have fallen short here.
At the moment, we’re unable to locate your account through this channel. Could you please email us at hello@myjuniper.com with the subject line “Escalations Team”? This will allow us to locate your details and look into this properly for you.
We really appreciate you taking the time to raise this, and we’re committed to addressing your concerns and putting things right.
Warm Regards,
The Juniper Team
Weight lost and confidence gained
Since joining Juniper this year I have lost 8.8kg without stress or feeling like I’m struggling. It’s been such an easy process - I love the recipes and being able to ask for answers on things that may come up (eg. healthy options for a work dinner out at a restaurant). Thank you juniper.
6 May 2026
Unprompted review
Reply from Juniper Australia
Hi Kirsty,
Thank you so much for your lovely review and five stars. We’re delighted to hear your experience has felt simple and supportive, and that the recipes and dining‑out guidance have been helpful.
Your commitment shines through, and it’s wonderful to hear your confidence is growing. Our team will keep doing everything we can to make the journey clear, achievable, and backed by expert support.
Thanks again for choosing Juniper — we’re cheering you on.
Warm regards,
The Care Team
Quick understanding and straight to the…
Quick understanding and straight to the point so i could get on with my day
1 May 2026
Unprompted review
Reply from Juniper Australia
Hi Grant Plummer,
Thank you for the 5-star review—we’re so glad you found the process clear and efficient.
We work hard to keep appointments straightforward and respectful of your time while maintaining high clinical standards.
We appreciate you choosing us and taking the time to share your experience.
Warm regards,
The Care Team
Medical care without judgment
Medical care without judgment, which has helped me dramatically improve my health and fitness as well as my mental health. As someone who struggled with weight loss after having a baby and going into perimenopause, I had tried gruelling fitness routines, curated meal plans of all sorts, but was exhausted by a lack of results and the stressors of life as a full time working mum. The support of Juniper has been incredible from day one, caring healthcare professionals who don’t just see numbers on a scale but humans trying their best. Regular check ins and health and fitness advice make this the perfect service for someone needing more than just gym and meal plan.
4 May 2026
Unprompted review
Reply from Juniper Australia
Hi Amanda Pitcher,
Thank you so much for sharing this thoughtful review. We’re delighted to hear that our non‑judgemental, person‑centred care and regular check‑ins have been helpful to you.
Our healthcare team is committed to safe, evidence‑based support that sees the whole person—not just the numbers. We’ll keep showing up with compassionate guidance and ongoing check‑ins to help you stay on track.
We’re grateful you chose Juniper and appreciate you recognising the care our team strives to deliver every day.
Warm regards,
The Care Team
Fantastic service and support
Fantastic service and support! So glad I had Juniper to assist me! Could not recommend highly enough.
4 May 2026
Unprompted review
Reply from Juniper Australia
Hi G Quinn,
Thanks so much for your kind words and recommendation. We’re delighted to hear you had a positive experience and felt well supported by the Juniper team.
Your feedback means a lot to us and helps others understand what they can expect from our care. We’ll continue working hard to provide friendly, reliable support at every step.
Warm regards,
The Care Team
Everything has been so great so far
Everything has been so great so far! All the check ins makes me feel so supported and the whole process has been so easy
3 May 2026
Unprompted review
Reply from Juniper Australia
Hi Zo Andrews,
Thank you for sharing such a kind review — we’re delighted to hear the experience has been smooth and that the regular check-ins are helping you feel supported.
We appreciate you taking the time to post this feedback. We’ll keep focusing on clear communication, easy processes, and consistent support at every step.
Thanks for choosing our service.
Warm regards,
The Care Team
End result is satisfying but…
Upfront, yes, I have lost weight and am very happy with that aspect. On the downside, aggressive marketing, a constantly confusing app, unclear processes for booking consultations. The app undergoes changes frequently, with various features being moved around within the app or just being suddenly unavailable for a couple of weeks. I have to hunt for things all the time. The recipe section is particularly clunky. I really dislike the constant entreaties to recommend a friend and had to ask they stop sending constant prods via messages to my phone and emails.
3 May 2026
Unprompted review
Reply from Juniper Australia
Hi MC,
Thank you for taking the time to share your honest feedback with us. We’re really pleased to hear that you’ve had positive results with your weight loss journey and that you’re happy with that aspect of the program.
We’re truly sorry, however, to hear about the frustrations you’ve experienced with the app, consultation booking process, and the frequent changes within the platform. We understand how discouraging it can feel having to constantly search for features or navigate changes that aren’t always clear or consistent.
We also appreciate your feedback regarding the marketing communications and referral prompts. We understand how excessive messaging can negatively impact your experience, and your comments will be shared with the relevant teams for review.
Unfortunately, I was unable to locate an account linked to your details from this review alone, however we would genuinely love the opportunity to help further and look into your concerns directly.
If you’re open to it, please send us an email at hello@myjuniper.com with the subject line “Escalations Team” and our team will be happy to assist you further. Feedback like yours is incredibly valuable as we continue working to improve both the platform experience and the support we provide to our members.
Thank you again for sharing your experience with us, and we wish you continued success on your journey.
Warm Regards,
The Juniper Team
The support has been prompt and…
The support has been prompt and effective for my side effects and anxiety
2 May 2026
Unprompted review
Reply from Juniper Australia
Hi Mel GoogleAcc,
Thank you for sharing this — we’re so glad to hear our team has been prompt and effective in supporting you. Your wellbeing is our priority, and we’re committed to safe, responsive care.
To ensure everything stays on track, our medical support team will follow up with you via email.
Warm regards,
The Care Team
Reply from Juniper Australia
Hi Darren,
Thank you for taking the time to share your feedback—it’s wonderful to hear you found us easy to deal with.
We’re committed to providing a smooth, respectful and secure experience for everyone, and your review reinforces that focus.
We appreciate your support.
Warm Regards,
The Juniper Team
I have been in this journey for 7…
I have been in this journey for 7 months now and have dropped weight that I have always been very hard to release
But with The help and support from Th e Juniper team has help me understand this journey better with. Hints and tips along the way I am grateful it has helped me so far
Still a bit of weight to release but I’m not in a race so slow and steady is key
30 April 2026
Unprompted review
Reply from Juniper Australia
Hi Joanne,
Thank you for sharing your experience and for the 5-star review.
It’s wonderful to hear our team’s tips and support have helped make the journey clearer. Your slow-and-steady approach reflects the safe, sustainable progress we aim for.
We’ll continue to support you with tailored guidance, practical resources, and regular check-ins as you build on your results at a pace that suits you.
We’re grateful you chose us and we’re cheering you on.
Warm Regards,
The Juniper Team
I need to talk or email chat to someone…
I need to talk or email chat to someone about the benefits of the medication,as it seems to work pretty well for my wife but I seem to be struggling
1 April 2026
Unprompted review
Reply from Juniper Australia
Hi Chris,
Thanks for sharing your experience. I’m sorry it’s been challenging—responses can vary from person to person, and we’re here to help.
To protect your privacy, we won’t discuss any specifics here. Our medical support team will follow up via email shortly to arrange a call or secure email chat and discuss your experience, next steps, and ways to optimise your treatment. Please keep an eye on your inbox and junk folder.
We appreciate the chance to support you.
Warm Regards,
The Juniper Team
Jupiner has really helped me with my cravings
Jupiner has really helped me with my weight, constant fatigue, high blood pressure, and dizziness. Since taking Wegovy and improving my eating habits, all those symptoms have gone away.
I was only borderline overweight, so I probably wouldn’t have been prescribed it through a doctor, but I decided to take things into my own hands. Now I’ve reached my goal weight and feel confident managing my diet on my own, so I don’t need ongoing treatment anymore.
Thanks Jupiner!
30 April 2026
Unprompted review
Reply from Juniper Australia
Hi Quynh,
Thank you for sharing your experience and for the kind words—we’re so pleased to hear our program has supported your goals.
For your privacy, we won’t discuss any personal details here. As you’re looking to wrap up, our medical team will follow up via email to check in and ensure a safe, clinically appropriate transition.
For anyone reading, all treatments accessed through our service are prescribed by Australian-registered clinicians following an appropriate consultation and current clinical guidelines.
Thank you again, and wishing you continued success with your health.
Warm Regards,
The Juniper Team
Convenient and supportive
The convenience and support have been great. The cost is the only negative.
30 April 2026
Unprompted review
Reply from Juniper Australia
Hi Verity M,
Thank you for sharing your experience — we’re glad the convenience and support have been helpful.
We understand that cost matters. Our patient support team will follow up with you via email shortly to review pricing, clarify inclusions, and discuss any available options that could help make things more manageable.
We’re committed to transparent, high‑quality care, and we appreciate your feedback as we continue to improve.
Warm regards,
Juniper Care Team
Thankful
The support team and the treatment plan delivered were outstanding. I’ve been guided during this process and never felt alone.
I have achieved my goal of loosing 13kg. It was effortless and without negative impact to my health.
I am so happy and extremely thankful.
30 April 2026
Unprompted review
Reply from Juniper Australia
Hi Marta,
Thank you for the lovely review and for sharing your positive experience. We’re delighted to hear you felt well supported throughout your journey.
Our clinicians and support team are committed to safe, evidence-based care and clear guidance at every step, and it’s wonderful to know this came through for you.
We’re proud to be part of your health journey and will continue to support you in maintaining your progress. Thank you for choosing us.
Warm Regards,
The Juniper Team
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