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MyJerusalemStore Reviews 272

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TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their beauty and craftsmanship. Many people appreciate the wide selection of unique items that are hard to find elsewhere, and the service is frequently described as amazing and excellent. Reviewers are also very satisfied with the prompt and fast delivery, even for international shipments, with many items arriving in perfect condition due to careful packaging. However, some customers experienced longer delivery times than expected, with a few noting a lack of communication regarding delays. A small portion of people also felt that some products did not meet their expectations in terms of quality, size, or scent, and a few reported issues with order fulfillment.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality and craftsmanship of... See more

Quality

People report positive experiences with quality, consistently praising the excellent craftsmanship and... See more

Delivery service

Clients share positive opinions on delivery service, often praising the easy shopping, checkout, and delivery... See more

Order

Customers consistently note positive experiences with order, praising the easy navigation of the site and the... See more

Service

Reviewers highlight positive aspects of service, consistently praising its quality and efficiency. Customers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Loved the shofar, unfortunately it took a long time getting here, had I understood this I would have thought twice, otherwise things went smoothly, birthday came and went, but the recipient loved it... See more

Rated 4 out of 5 stars

My package took a little bit longer to arrive than what the website leads one to believe about the shipping time, but the company responded right away when I inquired about this. The item I received w... See more

Rated 5 out of 5 stars

The shoes are beautiful! Although my foot is more on the broader side so if the store can recommend a shoe for broader feet, that would be great. I'll be able to wear it on colder days but I can se... See more

Rated 5 out of 5 stars

First time ordering from this company and won't be my last. I contacted customer service to inquire as to when my order would ship and they were very quick to reply and jut so nice. I love my Jerusa... See more

Company details

Written by the company

We are your one-stop-shop online marketplace for top-quality Israeli and Christian products – straight from the Holy Land. We work hard in order to bring you the biggest names in the area of Israeli and Christian art work and design

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

272 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great company

Great company! Easy site to navigate and they shipped my order very quickly. I highly recommend this site to others!

7 May 2026
Rated 5 out of 5 stars

The shoes are beautiful!

The shoes are beautiful! Although my foot is more on the broader side so if the store can recommend a shoe for broader feet, that would be great.
I'll be able to wear it on colder days but I can see that summer days might be a challenge.
The time frame was long in comparison to other stores I've ordered from, Im in New Zealand BUT, taking the war into consideration thats happening, I fully understand why!. May God bless Israel and its people

5 May 2026
Rated 1 out of 5 stars

No God atention

3 April 2026
MyJerusalemStore logo

Reply from MyJerusalemStore

We are sorry that we are not having any influence over the border control of Venezuela and can speed the handling process up there. If your parcel will be lost or stolen in transit you will be fully compensated.

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