What a rip-off! They bait you in, with what looks like a one-off test, for fun, that costs a pound. One week later, they take £29.99 out of your Paypal account, because you are now "on a training Pro... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just wanted to see how smart I am even though I know I do have some smartness in me next time I will think harder and do better next time. I won’t be doing it when I just woke up in the morning, but t... See more
Company replied
I took a sensible-looking test using MyIQ. Having paid a small amount, I was offered the chance to access more information about my strengths and weaknesses and hopefully improve my performance -... See more
Company replied
Pleasantly surprised by the results. I knew I had blown a couple answers by moving too quickly and not reviewing my response, but was genuinely surprised.
Company replied
Company details
Written by the company
MyIQ is a digital cognitive assessment platform offering a quick 5-minute online test to explore individual intellectual potential. The platform provides users with an accessible, user-friendly interface that delivers instant performance insights and cognitive metrics. Designed as a personal development tool, MyIQ enables individuals to gain a preliminary snapshot of their cognitive capabilities while emphasizing user privacy and convenience.
Contact info
United States
- myiq.com
4.1
Great
130K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from MyIQ
Dear Dan Russell, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Multiple questions that were indicated…
Multiple questions that were indicated as incorrect were not the answers I selected. What a ripoff and waste of time and money
28 May 2026
Reply from MyIQ
Dear customer, We sincerely apologize for your unsatisfactory experience. Since we can't identify your MyIQ account through TrustPilot's data privacy settings, please email us at tp@myiq.com with reference number CUSTOMER250921. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
MyIQ Team
Terrible
Terrible. The AI miscalculated my results, shows I got several wrong I clearly got right.
28 May 2026
Reply from MyIQ
Dear kyle.kahlgmail.com, We sincerely apologize for your unsatisfactory experience. Since we can't identify your MyIQ account through TrustPilot's data privacy settings, please email us at tp@myiq.com with reference number KYLEKAHLGMAILCOM146048. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
MyIQ Team
Reply from MyIQ
Dear kerrycbrockspamgmail.com, We sincerely apologize for your unsatisfactory experience. Since we can't identify your MyIQ account through TrustPilot's data privacy settings, please email us at tp@myiq.com with reference number KERRYCBROCKSPAMGMAILCOM759800. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
MyIQ Team
Canceling the account is near impossible
I am having a great deal of difficulty attempting to cancel this service. For that reason aline I am completely dissatisfied. I need to receive email confirmation that my account has been cancelled.
28 May 2026
Reply from MyIQ
Dear Bruce, We sincerely apologize for your unsatisfactory experience. Since we can't identify your MyIQ account through TrustPilot's data privacy settings, please email us at tp@myiq.com with reference number BRUCE222048. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
MyIQ Team
This was good a variety of questions…
This was good a variety of questions some take longer to hopefully reach the correct answer
28 May 2026
Reply from MyIQ
Dear Roy, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
My name is Ryan Hematlal
My name is Ryan Hematlal, I Subscribed to My IQ without knowing they would charge me a monthly fee. This is not why I am writing this review. After cancelling my subscription and emailing them i kept getting charged more and more. They replied and promised a refund, what a joke, Weeks after weeks they keep lying about a refund and now they keep charging me, I have proof of them charging money from me and I will not rest until i get My money back. Do not trust this company, it is complete and utter theft, To add on they have this bot called “David” who replies to every email instantly so there is literally no real person we can talk to.
28 May 2026
Unprompted review
Reply from MyIQ
Dear exryan, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number EXRYAN517865 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
MyIQ
This company is a scam
This company is a scam! I had cancelled my subscription within a few days of the Fred trial back in 2025 only to find a charge for $44 on my visa in May 3026! Zero help from customer support. Stay away from this company as they are actively ripping people off.
28 May 2026
Unprompted review
Reply from MyIQ
Dear T C, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number TC673194 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
MyIQ
Accuracy is not legitimate.
Some answers I marked right but at the end it was switched to an incorrect answer , feels like I couldn’t have made the same exact score, I felt like I didn’t do as well on second one. Probably will not keep subscription.
28 May 2026
Reply from MyIQ
Dear Margarey Massey, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Scammers
I paid to use there test for a one off. After add popped up on my fb feed.
I was then charged a monthy subscription fee of 29.99.
I had not signed up to this.
Contacted them and they said they would cancel this and refund me...3 weeks later im still waiting. Said it would take few days to reach my account. I feel like ive been scammed. Jokes on me. " IQ"
2 May 2026
Unprompted review
Reply from MyIQ
Dear Dear Mr Wells, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number DEARMRWELLS347511 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
MyIQ
Reply from MyIQ
Dear Gus Rodriguez, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
My Own IQ
Pretty cool results, I love taking these tie is test and it’s pretty much spot on!
28 May 2026
Reply from MyIQ
Dear Felicia Walters, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Urgent: Subscription Cancellation and Full Refund Request
Hello,
I am requesting an immediate cancellation of my subscription and a full refund for the unauthorized charge on my card. Your website uses misleading interfaces regarding the 7-day trial period.
If the full refund is not processed immediately, I will initiate a chargeback dispute with my bank for fraudulent billing practices and report this to consumer protection agencies.
Thank you.
28 May 2026
Unprompted review
Reply from MyIQ
Dear Rayan Elias Bertazo, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number RAYANELIASBERTAZO405926 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
MyIQ
Complete Nonsense. Don't bother.
I've taken other IQ tests and registered 138. This one says 113? I doubt I lost that many IQ points over the years. This test might as well generate a random number.
28 May 2026
Reply from MyIQ
Dear April Adams, We sincerely apologize for your unsatisfactory experience. Since we can't identify your MyIQ account through TrustPilot's data privacy settings, please email us at tp@myiq.com with reference number APRILADAMS618235. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
MyIQ Team
Reply from MyIQ
Dear jan.enekesfgmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
you scamming people
yes this whole website is a joke i NEVER PAID FOR SUBSCRIPTION i literally clicked
IM NOT INTERESTED FOR A REASON and you stole my only money even though i paid for iq test to support your company AND I PAID JUST FOR THAT NOT SUBSCRIPTION you also NEVER TOLD ME that i have that, not a single message, not a single email so i was scammed for my only money i literally cannot affort food or water until half of june i hope you think of that as much as you can
28 May 2026
Reply from MyIQ
Dear antonina.boguckayahoo.com, We sincerely apologize for your unsatisfactory experience. Since we can't identify your MyIQ account through TrustPilot's data privacy settings, please email us at tp@myiq.com with reference number ANTONINABOGUCKAYAHOOCOM474753. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
MyIQ Team
Reply from MyIQ
Dear darianbenonovgmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Reply from MyIQ
Dear Γιώργος πενηρτζης, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
It showed me the answers that were not…
It showed me the answers that were not mine instead of my answers. One answer it showed as skipped while I remember answering. This is the strangest test I took, the questions were nice though. Some of them are ambiguous, if it is intentionally, the test is flowed.
28 May 2026
Reply from MyIQ
Dear CHERNYAKOVA/LIYA, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
ITS NOT JUST £1 THEY KEEP CHARGING
BE AWARE Its great to do the test but just be aware you are automatically signed up to a subscription. Like many others just did the £1 test at that point no indication of any further subscriptions any subsequent emails look like marketing which we all generally ignore, which is where they get you that's the point to cancel. At the time of the test no indication of any sort re a subscription and I definitely wouldn't have progressed if I had in fact I didn't pay first time and they followed up but again no subscription mentioned and |I though its only a £1 !!! - Now I've noticed it was easy to cancel but feel I was completely conned. Have requested refund standard reply have asked for complaint escalation and ombudsman still awaiting their reply. Its obviously poor practise even when I rang my bank they said they had loads of issues with this company. I will continue to try for a refund no one can afford to loose this kind of money this is such poor business practise and it should be banned just be warned
20 April 2026
Unprompted review
Reply from MyIQ
Dear Wardle & Keach Removals , We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number WARDLEKEACHREMOVALS313267 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
MyIQ
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