Holo Alert Reviews 

231
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The watch arrived as indicated and I received a voice mail advising me to charge the device then call for assistance with the set up. Placed a test call. Neal was very helpful walking me through the... See more

Rated 5 out of 5 stars

I had a very pleasant and informative conversation with Ara (a real person). Directions were very clear and my questions were answered completely. The call did not take long at all. Alan B. for Bre... See more

Rated 5 out of 5 stars

Easy to set up looking forward to having this safety device and like the idea that it goes with me anywhere in Canada

Rated 4 out of 5 stars

Have just received my emergency alert device. It was delivered in three business days. 😊. Customer support for setup and activation has been great. I’m a little confused as the blue call light is s... See more

Company details

  1. Emergency Care Service
  2. Security System Supplier

Written by the company

Holo Alert is a leading Canadian Medical Alert provider, specializing in wearable emergency devices that include: automatic fall detection, GPS location services, and 24/7 care monitoring.


Contact info

4.8

Excellent

TrustScore 5 out of 5

231 reviews

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4.8

All reviews

(231)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Company & Bgreat Service!

After applying on FB I was contacted the same day by a very nice fellow who was very helpful in answering my questions. I received the system within five days and setup was so easy. It will give me some peace of mind in future in the event of a fall or mishap. I am very pleased with the service of this company.

13 March 2024
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, supportive, caring,
Helpful, I'm glad I have this device for my security and well being. It's assuring that I have someone that is there when I will need assistance and help while I'm at home alone. Thanking you in advance. Respectfully Rita Mary Carpenter.

11 March 2024
Unprompted review
Rated 5 out of 5 stars

I was looking into buying a personal…

I was looking into buying a personal alarm as I am Type 2 diabetic and I have issues with hypoglycemia. This is a condition that is from too low blood sugars. I wanted to have one that was not loaded on a smartphone in case I lose my phone or service goes down. I called Holo Alert and spoke to David in the Sales Department. I could not afford to buy a new device but the fee was waived and I pay a monthly service fee. I received the device two days later by tracked Canada Post. It was easy to set up and charge fully for use. I had to wait 24-hours and put in a request to the department that sets up devices. I received a telephone call and within 20 minutes was set up with the alarm center. I have been pleased with my service to Holo Alert and also David has helped with a minor issue that I had for my billing date. I am glad I have the device and will be able to get around home and outdoors and have a way of getting help if I am sick or in medical trouble.

12 February 2024
Unprompted review
Rated 5 out of 5 stars

Mia was awesome

Mia was awesome. She was so knowledgeable and helpful along every step of the way. The set up with her was so simple and hassle-free. I would recommend her and Holo to anyone.

13 February 2024
Unprompted review
Rated 5 out of 5 stars

Informative

Informative, friendly, respectful experience & financially affordable! Plus it’s a Canadian Company! Recommended by a friend! Gives me & family peace of mind!

13 February 2024
Unprompted review
Rated 5 out of 5 stars

I was searching for a wristband style…

I was searching for a wristband style alert device for my mother and came across Holo. Matthew contacted me right away with costs etc and gave me time to check other device providers. Once I made my decision, the device was sent out immediately. Once I received the device Karly contacted me to set it up. Both people were excellent to speak with. Knowledgeable but not pushy. Hopefully it will never be used but so happy we have it. Thanks Holo.

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Good to Go

I received myConnect mobile Emergency Response System on Dec. 14th. Itis very easy to charge and lightweight to wear. The salesman, John, was most helpful.

13 December 2023
Unprompted review
Rated 5 out of 5 stars

holo fall detection pendant

After a fall, I decided it was time to get my father a fall detection device and that’s how I found Holo.
After I requested information online from the company I received a phone call from David. He was very helpful with all the questions I had about their service, and I decided to get the pendant.
The order was sent out that day, received at the post office in 3 days.
The pendant came charged and a test run was performed so my father knew what to expect if he fell and had to push the button. He had a few questions that were answered at that time, he said by a really nice lady from the Holo team. He is hard of hearing so it was determined he needed the volume a little higher.
He was surprised to hear that his new Holo pendant will work anywhere in Canada and the States. The best part it is so easy all he has to do is put it on the charging station every night and wear it..
If you are looking for a fall detection device for your loved one or yourself I highly recommend Holo.

13 December 2023
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience from…

I had a very positive experience from my initial contact to setting up my fall protection. unit I like the appearance of the necklace - it is small, fashionable and blends in really well with my fashion style which is classic. My unit arrived ahead of time and even though I requested my plan begin in January 2024 it was still sent to me. I would not have a problem referring this company to any of my friends and relatives. Thank you so much. Marg

8 December 2023
Unprompted review

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