Myhobbyhunt Reviews 

Issue was resolved

“Great assistance.”

Bob assisted me with professionalism

I make a second order online and im still waiting for my product to deliver to my address but for same reason i never reseive order from thise webside and i make twice recuest for refund they sending me email to me and they asking me to delete my review but im not going to delete until i reseive full amount

Fantastic and nice word

Maxry made my experience great, with wonderful costomer services, l chatted with different clients but now was kind and helpful like her. She made sure l understood everything and l get Satisfied but unfortunately l lost her when l was about to rate her, so l decided to rate her through another client.

Found I had been charged a subscription fee for this service, yet I'd never heard of it before. I requested a refund on the day the money was taken out and it took 2 months for someone to respond and offer a refund (once I'd done this Trust pilot review). Not impressed at all; I certainly won't be using this company now.

I woke up with a notification from my bank, stating that $ was paid to my “My Hobby Hunt membership” which I never agreed or knew about, tbh I don’t even know how, when or why this happened.

I tried to reach out to someone through the website’s chat and they didn’t provide any help, they also told me this was not refundable, I explained that I didn’t know what happened or why this happened, that I never agreed to this, and I needed help getting my money back. I also requested some explanation about this website, they didn’t help at all. They only told me refunds were not possible. That I accepted the membership (which I didn’t know about)

I’m glad Raj, escalation manager reached me out through email stating “ Hello Angeles Del Río,

I hope this email finds you well. My name is Raj, the Escalation Manager for Myhobbyhunt.com. Your case was escalated to me for prioritization, and after reviewing it, I would like to apologize for any inconvenience you faced. I’ve decided to make an exception from my side and handle your membership fees refund and cancellation.

I can confirm your account has been permanently terminated and as a special exception to our usual policy, we are offering a refund of your membership fees to your original payment card (3468).

I want to clarify that, this is an exception to our no refund policy and we hope this resolution meets your expectations.

To help us improve and continue providing the best possible service, I kindly ask for your feedback. Your review will help me enhance my services and support for all our customers.

Please follow these simple steps to leave a review (20 seconds):

1. Click the link (this review site)
2. Select a rating, preferably 4 or 5 stars.
3. Share your thoughts, highlighting any of the following (“Issue Addressed”, “Thank you Escalation Team”, “Thank you for the assistance”, or “Satisfied”).
4. Submit your review.

Once completed, please confirm with "YES" by responding to my email with a screenshot of your review and I will go ahead and finalize the process of your request.
Kindly note that as soon as I proceed with the refund, you should receive the money within 5 to 7 business days. If you don’t see the funds within 10 days, please reach out to me directly, and I’ll resolve any issues.

Thank you for your time and feedback. If you have any further questions or need assistance, please feel free to reach out to me.

Best regards,

Raj
Escalation Team
Solutions with care - [Support #05]”

I really hope to get my money back, and this membership permanently terminated. Thank you Escalation Team!

Best regards,
We’ll be in touch,

Angeles Del Rio.

excellent service thank you for refund to come

Thanks to the customers support from Anne

Eugene helped me sort out some issues with payment

Thank you so much. She went out of her way to phone me and resolve issues I had I appreciate the clients care

I was conned out of £9.95 ! Please don’t get sucked in with this company. Advertise a mini hoover and after they took my money they said they were credits to buy something?? I have reported them! And haven’t got my money back yet!

Thank you for the resent feedback provided from your Team.

What I dislike it was a lack of explanation and not being told a clear explanation what this membership means and how is it supposed to work. But thanks to Ahlby who called me on the 21st of September 2024 explaining how all this works. Thank u soo much Ahlby for good customer care♥️

Honest. Happy to be refunded for something I didn't sign up for

Good service prompt response.

its good
recommemded

Hello, I don't want to be your customer, I want my money back, my account is the same one you withdrew the money from, I want it back and I'm not interested in your products!

I had an issue which is now being resolved with customer support and I'm truly grateful for this