Easy to use and register. Posted as instructed and received updates via log in through the emails, which was great. Results came through mostly great but one had failed to meet the criteria, stating i... See more
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Our at-home blood, rapid and DNA tests provide personalised and simple health information and expert advice to support you to optimise your health.

The Maltings, CF24 5EA, Cardiff, United Kingdom
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Doctors would not test for intolerances so bought this kit. As I could link the test results on to the NHS patient knows best platform I now have a referral to allergy clinic.
The test was easy to complete and results provided some support around what to eat or cut out.

Reply from MyHealthChecked
I just want to fairly update my review and express my gratitude to the MHC Team, especially Lucy, who gave her extra mile in contacting me even when the blood samples I sent twice did not arrive in proper condition to run the tests. She was able process the refund, and that shows how serious and fair they are with their customers. They are people who care about you.
I am quite happy with them. MHC offer a great and affordable range of services and tests that allow us to detect through saliva, blood, etc samples ongoing health issues and tackle them soon. And you can even share some of the results with NHS if you want to.
I know they are in the middle of improving the sample delivery method to their labs, and trying to create reliable sample collection points directly on Boots or similar when possible. I hope they manage to get that. That would be a game changer and win-win for everyone. Best wishes.

Reply from MyHealthChecked
Can’t actually tell you what you’re intolerant to, just says if you’re low - high risk. But even if you’re low risk and have symptoms, it says “to speak to a medical professional because you may have it”… so it’s a con. None of my results made sense in relation to symptoms I actually have.
Issues activating my kit too. No number to call. Customer service via email answered quickly which is why it’s not a one star.
But ultimately, a fat waste of money

Reply from MyHealthChecked
Quick, efficient and easy tests to do with good explanations for each thing tested. I found the Vitamins and Minerals test particularly informative. Having the gene type is also great for further investigations. Provided answers to health issues that I've been trying to solve for years. Best money I've spent, so glad I did them.

Reply from MyHealthChecked
I had a god experience, the results gave me a better understanding of my health issues.

Reply from MyHealthChecked
This test gave me the results I finally needed! I was turned away from my GP with the symptoms I had and told it was probably because I'm anxious. They have now listened to me as I can prove my deficiencies. Awful that it had to come to me paying privately for this test but I am glad I did. The results are in depth with information about my genome and advice on the results to go forward!

Reply from MyHealthChecked
The test I took was a vitamins and Minerals DNA test.
To start with I have to say that this test was incredibly easy. The instructions were simple enough to follow and just required a swab of the inside of my cheek for about a minute.
I then sealed this away and posted it in the envelope (provided) to return.
A few days later and I had the results on the online dashboard. You do get an email to notify you when results are ready.
The best part about this test is that it shows you what actions you can take to help with the results presented to you.
For example if you have a generic predisposition for lower levels of Omega 3, the results will recommend what foods you should have to counter this and maintain healthy levels.
Definitely worth doing for the minimal effort required! Highly recommended

Reply from MyHealthChecked
Simple service to use with speedy results, providing a clear detailed report of findings.

Reply from MyHealthChecked
It confirmed what I thought that I have sensitives. I think the instructions on how to use this product could be better and easier to understand. Watching the YouTube videos on repeat helped. With your results you get picture icons on things to eat/drink and things to avoid or eat less off which is also helpful for further learning in your own time. I think the overall experience of this service is positive and effective.

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I ordered a home test for Vit D blood levels.
It was good value, and was delivered quickly.
I thought there was part of the kit missing and got intouch with customer services who were very prompt in replying explaining how it was packed and where the part was. So there was a good outcome both interms of getting the product and follow up.

Reply from MyHealthChecked
Incredible service, I highly recommend it. I’ve made changes to my diet based on my results and feel fantastic. I’ve tried other home testing kits before, but the ease and speed of MyHealthChecked was superior. Good value for money and helpful advice after my results to help me make the changes I needed.

Reply from MyHealthChecked
Slight issue with activating my kit, but the problem was sorted out extremely quickly and efficiently, and also with extreme pleasantness and politeness, by Lucy.

Reply from MyHealthChecked
Phone call as arranged. Very helpful. I would definitely recommend Myhealthchecked in the future.

Reply from MyHealthChecked
All very easy to do the test
Very good instructions
Great service
Very well explained with results
Excellent

Reply from MyHealthChecked
Customer Services has explained and resolved the issue and is sending out another test.
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Update from previous review below
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After very carefully following the instructions and sending off my sample for testing, I received an email stating that it could not be processed, so it was all a waste of time and money.
"We are writing to let you know that we have received your DNA test results back from our laboratory. Unfortunately, some data points were missing, which has led to incomplete results in your report.
There are several reasons why a DNA sample might not be fully analysed by the lab. These can include:
Contamination: the presence of foreign substances can affect the quality and purity of the DNA sample
There are several reasons why a DNA sample might not be fully analysed by the lab. These can include:
Insufficient DNA quantity: a sample that doesn't contain enough DNA may not be suitable for analysis
Degraded DNA: improper handling or storage can cause the DNA to degrade, making it unusable
Presence of inhibitors: certain substances can interfere with the DNA amplification process
Technical errors: issues during sample collection, handling, transport, or storage can impact the quality of the sample
Most of the time, the issue is due to errors during sample collection. To ensure the best possible sample quality, we recommend avoiding any food or drink for one hour before DNA collection. Additionally, brushing your teeth or using mouthwash right before sample collection can reduce DNA quantity and affect its amplification.
In very rare cases, the issue could be related to the lab's processing, such as equipment malfunctions, supplier outages, or reagent issues during the analysis."

Reply from MyHealthChecked
Absolutely brilliant service! The turnaround was incredibly fast, and everything was handled smoothly and professionally. I couldn't be happier with the experience. Five stars all the way — will definitely use My Health Checked again!

Reply from MyHealthChecked
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