Myhealthcarebroker Reviews 

136
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for providing extremely patient, clear guidance, expert advice, and prompt responses to all inquiries. Reviewers deeply appreciate the seamless transition between insurance providers, effective tax explanations, and the stress-free handling of complex paperwork. However, some people mentioned that dealing with the confusing German healthcare system and numerous insurance options initially felt quite overwhelming. A few other people also felt frustrated about having spent years on public insurance without knowing they had better choices available. Despite these initial hurdles, consumers consistently highlight how professional and supportive the entire advisory team remains throughout the journey.

What people talk about most

Customer service

Consumers find customer service to be exceptionally helpful, with reviewers praising the patient and clear... See more

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional professionalism and... See more

Staff

Customers report great satisfaction and appreciation for the staff, highlighting their professionalism,... See more

User experience

Clients share positive opinions on user_experience, finding the entire onboarding process very smooth and... See more

Response time

Customers consistently note positive experiences with response_time, praising the fast and helpful replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot recommend Bettina and the team at myhealthcarebroker highly enough! As an expat in Germany, navigating the healthcare system on my own felt completely overwhelming. Bettina was incredibly pat... See more

Rated 5 out of 5 stars

The whole process took about two weeks from first call to signed policy. No endless back-and-forth, no confusing paperwork. They handled the communication with the insurer and kept me updated througho... See more

Rated 5 out of 5 stars

Bettina helped me and my partner get sorted with private insurance. We had different employment situations so it was a bit complicated but she found plans that worked for both of us. Everything was co... See more

Rated 5 out of 5 stars

Moved to Germany for a tech role and was completely lost with the GKV vs PKV decision. MyHealthcareBroker walked me through the long-term implications honestly, including the downsides. Ended up switc... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

136 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(136)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Needed to switch insurance when I…

Needed to switch insurance when I changed from employee to freelance. Michael knew exactly what needed to happen and found me a plan that works for variable income. He also explained tax implications which was really helpful. The transition was seamless with no gap.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Came here from India for a senior…

Came here from India for a senior engineering role. The German system was completely foreign to me. Myhealthcarebroker explained everything clearly and helped me make sense of it. Still with them after 3 years.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Moving from public to private seemed…

Moving from public to private seemed like a big decision. They talked me through the long term stuff honestly, including some downsides I hadnt considered. Made me feel like I was making an informed choice not just getting sold something.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

As a freelancer

As a freelancer, I wasnt sure if private insurance was even possible for me with my income situation. Myhealthcarebroker figured it out and found something that works. Been 2 years now and no issues

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Having two incomes above the threshold…

Having two incomes above the threshold means both of us qualify for private. We were a bit worried about how it works with kids but it turned out to be no big deal. Myhealthcarebroker helped us figure out the best option and now our whole family is covered properly.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

I put off dealing with insurance for…

I put off dealing with insurance for way too long after I arrived in Germany. Just seemed like too much to figure out on top of everything else. When I finally got around to it I was expecting a nightmare but myhealthcarebroker made it pretty painless. Couple of calls, some emails back and forth, and I was sorted within two weeks. That was almost 4 years ago. Still with them and never had any issues.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

It’s been almost 3 years I am in…

It’s been almost 3 years I am in connect with Bettina and her team for single contact for having any medical issue or any guidance related to German laws.

Very helpful and always easy approachable feel like am blessed to have you after moving to Germany.

25 March 2026
Unprompted review

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