Ordered flowers for my mother in laws funeral. The person I spoke to on the phone was so nice and understanding. The flowers were delivered on time as promised and they were absolutely beautiful. Will... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered flowers for a customer colleagues mums funeral, first I got the date wrong then I got the name wrong, Ross went out of his way to keep me informed and ensured to get the flowers delivered de... See more
Company replied
I had a great experience with Williamson’s Florist. The staff were polite and very patient over the phone, taking the time to make sure everything was right. The recipient absolutely loved the flowe... See more
Company replied
I was delighted with Williamson’s my florist from start to finish. My call was answered immediately which is unusual in these changing times. I was asked if I knew what kind of floral arrangement I ne... See more
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Company details
Written by the company
Flowers delivered in Scotland and the UK. Flowers delivered daily to across Edinburgh, Dundee, Perth, Dunfermline, Kinross, Linlithgow, Bathgate, Livingston and Glasgow.
Contact info
EH52 6PA, Livingston, United Kingdom
- myflorist.co.uk
4.7
Excellent
66 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Ease of using site descriptions and…
Ease of using site descriptions and choices very clear. Flowers arrived and were very well welcomed by my friend .She said they have given her something to do at this sad time for her.
6 May 2026
Unprompted review
Reply from Williamson's My Florist
Thank you for your review. We are glad to hear that the site was easy to use and that the flowers were received so well.
The flowers were made up just how I…
The flowers were made up just how I wanted them, they were beautiful and nothing was too much to ask
7 May 2026
Unprompted review
Reply from Williamson's My Florist
That is really excellent to hear. Thanks for the great review.
Beautiful flowers and great customer service
Ordered flowers for my mother in laws funeral. The person I spoke to on the phone was so nice and understanding. The flowers were delivered on time as promised and they were absolutely beautiful. Will definitely be using Williamsons again and recommending them. Thank you
29 April 2026
Unprompted review
Reply from Williamson's My Florist
Thank you for your kind words. We are glad to hear everything went so smoothly.
Outstanding service
I was very impressed with the service from Williamson's. I was calling blind from Canada, trying to find a florist near Perth to deliver funeral flowers within a few days. The gentlemen who answered the call was extremely helpful, kind, and even suggested a different florist because the funeral home was outside his delivery area. However, his website was by far the best of all the pictures of the offerings. I tried 2 different florists and one had no pictures, and the other didn't seem interested, so I went back to Williamson's and we were able to compromise and do a delivery to the crematorium for the service. The funeral flowers were just as beautiful as in the picture and I was able to track the order and even check in about delivery. They were as friendly then as when I ordered the flowers. Thank you for giving a great experience to a very sad and grieving Canadian!
27 April 2026
Unprompted review
Ordered a Classic Spring bouquet for next day collection
Ordered a Classic Spring bouquet for a birthday gift and the flower selection was beautiful... very fresh and nicely arranged. I will definitely use Williamsons service again.
28 April 2026
Unprompted review
Reply from Williamson's My Florist
We are so happy to hear that. Thank you for your review.
Ordering was very easy and the flowers…
Ordering was very easy and the flowers for Mums funeral today were absolutely spectacular and very true to the photo online.
1 May 2026
Unprompted review
Staff very helpful and knowledgeable
Staff very helpful and knowledgeable, also very friendly
25 April 2026
Unprompted review
Reply from Williamson's My Florist
We are delighted to hear it. Thanks for the great review.
Excellent customer and delivery service
20 April 2026
Unprompted review
Reply from Williamson's My Florist
We are so happy to hear that. Thanks for the great review.
Reply from Williamson's My Florist
We are so happy to hear that. Thanks for the excellent review.
The girl who attended to me for my…
The girl who attended to me for my daughter’s wedding flowers went above and beyond. 10/10 so helpful and we discussed colours and options till we got the perfect flowers corsages.
17 April 2026
Unprompted review
Reply from Williamson's My Florist
Thank you so much for the excellent review. We are delighted that you were happy with the service.
Reply from Williamson's My Florist
Hi Jamie. Glad you liked the flowers and thank you for taking the time to review.
Best flowers ever
My friend said these were the best flowers she had ever received. They were so fresh and colourful.
11 April 2026
Unprompted review
Reply from Williamson's My Florist
Thank you for the excellent review and taking the time to share!
Very good and prompt service.
Very good and prompt service.
I wanted to send funeral flowers and was concerned about their delivery.
All went well, very happy with the friendly and courteous service.
27 March 2026
Unprompted review
Reply from Williamson's My Florist
Thank you so much for the excellent review. We are very glad to hear everything went so well and that you are happy with the service.
Helpful guy on the phone
Helpful guy on the phone, the flowers arrived in Canada on the day they quoted.
6 April 2026
Unprompted review
Reply from Williamson's My Florist
Thank you for taking the time to leave a review.
Best regards
Harry
A beautiful bouquet of flowers…
A beautiful bouquet of flowers delivered with care
4 April 2026
Unprompted review
Reply from Williamson's My Florist
Hi Anne, we are glad you liked the flowers and thank you for sharing your feedback.
Regards
There was a problem with the website…
There was a problem with the website when trying to order online.
Phoned up and got first class service.
The flowers were for a regular customer of yours who was pleased that the standard was absolutely up to the quality she's always experienced from your company.
3 April 2026
Unprompted review
Reply from Williamson's My Florist
We are sorry for the website issues but we are very glad to hear everything else about your experience went so well. Thank you for your review.
The bouquet was perfect
The bouquet was perfect and exceeded my expectations. The recipient was thrilled.
4 April 2026
Unprompted review
Reply from Williamson's My Florist
Thank you so much for the excellent review. We are really happy to hear this.
Avoid
My boyfriend got me roses for Valentines day from here, were they worth the £110 he paid? Absolutely not. Then last week, I needed synpathy flowers fast so ordered from here and they were again very expensive for hardly any flowers, they were all different lengths too, big gaps, and just didn't look right. I should have just went to Asda, they won't last as long but at least they look nicer. I will never use this place again.
19 March 2026
Unprompted review
Reply from Williamson's My Florist
Hi there, thank you you for your feedback. We always aim to provide arrangements that feel special, balanced, and worth every penny so we are disappointed to hear that our arrangements did not live up to expectation.
Please can you contact our customer service so we can take some details and investigate? Thank you.
Thanks for making Mother's Day very…
Thanks for making Mother's Day very special. Amazing service and the flowers were gorgeous.
23 March 2026
Unprompted review
Reply from Williamson's My Florist
You are very welcome. Thank you for your 5 star review and custom.
Helpful order by phone
Helpful order by phone. Beautiful fresh flowers delivered. Delighted recipient.
17 March 2026
Unprompted review
Reply from Williamson's My Florist
Thank you for your kind words
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