MyFirstRecord.co.uk Reviews 165

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From start to finish the transaction for vinyl plaque was easy,especially with Simon at the tiller. Packaging was exceptional.

Rated 5 out of 5 stars

Received my favourite record, such a thoughtful gift, I love it. These are a great idea for any other music lovers. Personalised too , which makes it all the more special. Thank you.

Rated 5 out of 5 stars

Great Prize from a great company 😁 I won this sweet blockbuster original framed single in a competition run by top bloke Simon and his company. I will definitely be ordering original gifts like this... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Simon from start to finish. Kept me updated on my order and delivery and the finished article was exactly what I was hoping for, which went down a treat! I looked into a few dif... See more

Company replied

Company details

  1. Gift Shop

Information provided by various external sources

Unique Gifts & Presents For That Special Occasion


Contact info

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Excellent product and impeccable customer service

Excellent customer service, efficient, polite, kept me up-to-date and even threw in an added extra for the gift. Only wish all online sellers were like this!

28 March 2024
Unprompted review
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Reply from MyFirstRecord.co.uk

In fairness Katy, the "added extra" was only a yellow / gold ribbon to wrap around the framed record Golden wedding anniversary gift for your parents.....The fact that their wedding first dance song was "Tie a Yellow Ribbon around the Ole Oak Tree" just makes it all the more cheesy, especially if it's Cheddar which is also yellow!!

Rated 5 out of 5 stars

Excellent service

Excellent service. Simon was very helpful and kept me advised all the way through the ordering process.

Superb end product. Highly recommend.

15 February 2024
Unprompted review
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Reply from MyFirstRecord.co.uk

Thank you Andy. It's always good to see "old" customers returning, for a third occasion in your case!

Rated 5 out of 5 stars

Simon was really helpful

Simon was really helpful - when the record wasn’t available he came up with alternative suggestions and the communication was great

8 February 2024
Unprompted review
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Reply from MyFirstRecord.co.uk

Thank you Hannah.....I hope the christening gift was well received by the recipients, if not your baby niece, then at least by her parents!!

Rated 5 out of 5 stars

Superb Service

Superb service from Simon and the Team and a memorable gift was ordered and delivered to what was a tight deadline.
This is a great present for anyone and highly recommended

10 February 2024
Unprompted review
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Reply from MyFirstRecord.co.uk

Thanks Mike! Hope you had a fab party & I can't wait to see the video of you all dancing ( in the inimitable style of Mud ) to "Tiger Feet" on the dance floor!! Hope all those "feline feet" & "muddy paws" didn't do too much damage to the dance floor!

The recipient received a framed 7" vinyl single of "Tiger Feet" as a 50th birthday gift, the No1 on the day he was born

Rated 5 out of 5 stars

Lovely service and great communication

Lovely service and great communication. It arrived in time for Christmas and my friend loved it. Thank you! Would definitely use them again.

15 December 2023
Unprompted review
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Reply from MyFirstRecord.co.uk

Thanks Dawn. Send my regards to Singapore & a belated "Happy New Year"!!

Rated 5 out of 5 stars

Went above and beyond to fullfill my…

Went above and beyond to fullfill my order in the shortest time possible for the circumstances i had .thank u simon excellent product and service

16 December 2023
Unprompted review
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Reply from MyFirstRecord.co.uk

Thanks Mark. I hope your Aunt & Uncle had a fab Golden Wedding Anniversary & your gift of "their song", the 1973 festive No1 "Merry Xmas Everybody" by Slade, as a framed vinyl single was well received by them. "Happy New Year"!!

Rated 5 out of 5 stars

Great product

Great product - customer service also superb!

6 December 2023
Unprompted review
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Reply from MyFirstRecord.co.uk

Thanks Will. I hope the recipient & author will love it as much as you obviously do!!

Rated 5 out of 5 stars

Excellent product

Excellent product. Excellent customer service. Thank you!

1 November 2023
Unprompted review
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Reply from MyFirstRecord.co.uk

And thank you for an excellent review, Morag!

Rated 5 out of 5 stars

Late. . No! On time!

Despite my late request I received an excellent presentation as ordered on time. Well received by my friend.

2 October 2023
Unprompted review
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Reply from MyFirstRecord.co.uk

Thank you Graham

Rated 5 out of 5 stars

I was very last minute with my order…

I was very last minute with my order and Simon could not be more helpful the order was dispatched in time and my granddaughters special Birthday was made perfect with this momento of the day she was born
In her own words
This is just the coolest ever ❤️
Outstanding service , perfect product , first class communications

9 November 2023
Unprompted review
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Reply from MyFirstRecord.co.uk

Thank you Reuben - I see you have added a heart which is apt as the designated song was "Bleeding Heart" by Leona Lewis!!

Rated 5 out of 5 stars

Couldn’t be more helpful, highly recommend

Very nice gentlemen. contacted me quickly after what I wanted wasn’t on vinyl and we soon came a solution which was better than the first idea. Highly recommend

16 October 2023
Unprompted review
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Reply from MyFirstRecord.co.uk

Cheers Charlie....If you will pardon the alliteration! Life on Earth isn't as interesting as "Life on Mars" if you are a Bowie fan, as I know your sister is!! Hope she liked her 21st birthday present!!

Rated 5 out of 5 stars

Fantastic

What can I say? I’m over the moon with my gift, which arrived extremely well protected from damage, by first class special delivery. What a lovely gift for a special occasion, who doesn’t remember the first record they bought?
Really well put together, it looks like I won a gold record for sales! I’m so pleased with it and will be buying one for my other half for Christmas. In fact I’ll be buying my daughters the number one from the day they were born too!

19 September 2023
Unprompted review
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Reply from MyFirstRecord.co.uk

Hi Jayne. I certainly remember my first record......Rubettes "Sugar Baby Love".....I recall playing it over & over again on the Dansette record player, including the very inferior B side. In truth my first record should have been "Tiger Feet" by Mud three months earlier: my Mum bought it for my best mate Stephen Humphreys' 12th birthday, but refused to get me a copy! Thank God I have moved on 49 years later....NOT!!

Rated 5 out of 5 stars

Very good service

4 September 2023
Unprompted review
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Reply from MyFirstRecord.co.uk

Thanks Tom. They say "brevity is the art of wit" & it's true that less is more! Although to modify the title of your particular framed vinyl record, "Ain't no mountain high enough"....when it comes to compliments, flattery & good reviews!

Rated 2 out of 5 stars

Won't use again.

The item came in a cheap frame..... not properly fitted ( I had to refit it) and the packaging was interesting. It did the job and the item arrived in one piece.
The product itself was ok.

16 September 2023
Unprompted review
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Reply from MyFirstRecord.co.uk

Barbara, thank you for what is only our second bad review on here. Whilst you are in a minority of two, two bad reviews is two too many & we are nevertheless disappointed that you have some issues! If your experience was so bad, I'm a little surprised you didn't contact us.

When you say it was "not properly fitted ( I had to refit it)", what I imagine you mean is that some of the clips at the back of the frame had sprung open - this is because the frame is designed to do this if the parcel is manhandled in transit. If there was no play in the frame, it would break if dropped.

To suggest that the "packaging was awful" is ludicrous & patently untrue as we invest £9-00 in each gatefold package from a very reputable supplier.

However I'm re-assured that the important part of the process met with your satisfaction as you say..."The product itself was ok."

Meanwhile I will contact you to discuss & address your grievances.


Rated 5 out of 5 stars

Brilliant!

Simon was absolutely amazing to deal with, he made sure that I got exactly what I had in mind and nothing was too much trouble. My husband was delighted with the framed vinyl of our first dance too. Thank you 😊

11 September 2023
Unprompted review
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Reply from MyFirstRecord.co.uk

That's my pleasure, Alison. To adapt the title of your wedding first dance song by Aerosmith, "I don’t think I missed a thing"!!

Rated 5 out of 5 stars

Great product and ideal gift for a…

Great product and ideal gift for a 60th. Communication from Simon on the order progress was excellent and the delivery was on time. Would definitely recommend them.

14 August 2023
Unprompted review
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Reply from MyFirstRecord.co.uk

Thanks Max. You missed a golden opportunity to incorporate the title of the song & say the service didn't seem "bad to me"!!

Rated 5 out of 5 stars

Perfect Gift for Music Lovers

What a fabulous product and superb service this company offers! A bespoke, high quality presentation of musical nostalgia to soothe the most savage of beast. If you or a loved one have a special song or album what better way to treat yourself or them than celebrating it through a permanent artefact presented professionally for display? A perfect gift for music lovers, whatever your taste. My mounted vinyl single and picture sleeve arrived swiftly and securely wrapped for added peace of mind.

23 August 2023
Unprompted review
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Reply from MyFirstRecord.co.uk

Stew, thank you very much! It's been a pleasure dealing with you: I must have had an intuitive insight into what a lovely review you would leave through my "X-Ray Specs" ;-)

Rated 5 out of 5 stars

Fantastic experience received from…

Fantastic experience received from Simon regarding a 60th present from my first record he kept in touch and even suggested one for my upcoming friends birthday
Received item and very happy with it
Definitely recommend this gift
Thankyou Simon

1 August 2023
Unprompted review
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Reply from MyFirstRecord.co.uk

Thank you Tracey. That's our pleasure!

Rated 5 out of 5 stars

This was a gift for a friend on their birthday

This was a gift for a friend on their birthday. The #1 on the day he was born. He said it is absolutely awesome. At his party all the guests were Googling what their #1 record was - A very personal gift beautifully presented

29 July 2023
Unprompted review
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Reply from MyFirstRecord.co.uk

Thank you Chris. The No1 on the day the recipient Mike was born 40 years ago was the Police "Every Breath You Take", which is very appropriate for a new born baby!! What was the No1 on the day you were born?.....

Rated 5 out of 5 stars

We received a beautiful framed record…

We received a beautiful framed record of our first dance song as a wedding gift. It's now taken pride of place on a wall at home. Such a beautiful and thoughtful gift and something a bit different too, which we loved!

We know the record we had would have been tricky to source, so very impressed that these guys managed to find it.

It will be treasured forever as it reminds us of a precious moment on a wonderful day!

20 May 2023
Unprompted review
MyFirstRecord.co.uk logo

Reply from MyFirstRecord.co.uk

Thank you very much Emily. To adapt your designated disc, "You Make Loving Fun" by Fleetwood Mac: you make gifting fun! It was a pleasure creating your framed record wedding gift for you & Simon!!

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