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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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2.6

All reviews

(4)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

No online support

In 2025, they still ask you to call them to solve the issue. No online or e-mail options available.
They said it straight: "We are unable to assist you by email, we can only assist you by telephone."

12 December 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT sign up for any service with this company. They are all about their money, will make it hard for you to cancel, and they refuse to issue refunds of any kind. Very predatory in my opinion. Your best bet is to get the free service or subscription through Experian. Terrible company.

5 August 2025
Unprompted review
Rated 1 out of 5 stars

delete my information

I can not delete my information. I get denied in the trust center that my request is denied. I get emails saying my request was denied because my acct is active. O called in to several reps and spoke to supervisor Daniel and keep saying my account is cancelled. I am able to log in and i keep trying to request my information to be deleted and I keep getting emails from zendesk saying is denied because the acct is not canceled. Around and around I go. I am afforded to have my information deleted under Civil Code section 1798.105(d). My request for deletion is 1440480. My account can't be canceled because I can login, and I keep getting emails saying it's not canceled so i can't delete my information. I have tried 3 different browsers, incognito mode, clearing cache and cookies, talking to several reps and the supervisor Daniel several times. To no avail you keep denying my request for my information to be deleted even though ypu know it is my right to do so.
Because of that this company, in my oppinion and experience won't let me cancel my subscription or my acct or delete my information per the law.
Everyone in my oppinion should away fast and hard from this company before they do the same thing to you.

5 May 2024
Unprompted review

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