Such a helpful team! I had an issue with the sizing for the hats and instead of needing to repurchase the whole order, Elsie organised replacements and it was all done so quickly. Appreciate the team... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Never arrived. Ordered for Xmas present. Website showed delivery well before. After ordering this was pushed out until after Xmas. When it said it was finally delivered. It wasn’t. The address I gave... See more
Ordering was easy, a great range of products, pjs arrived within a couple of weeks and looked fabulous, fabric was good quality. Organised these pjs with pics of her dogs as a gift for a friend, she a... See more
Ordered one pyjama for Christmas but forgot to choose express delivery. So I send an email to custom service and even with the time difference I was suprised how fast there service was. It could eas... See more
3.6
Average
30 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My partner loves them
My partner loves them, kids love them. Such a fun gift and always smiling when wearing them. Material is soft. I got them as a birthday gift for my partner.
26 November 2024
Unprompted review
Bought these for a gift and it was easy…
Bought these for a gift and it was easy and great fast delivery
20 November 2024
Unprompted review
Great customer service
I wanted to add 12 faces and they were really helpful and allowed me to create this. The pieces turned out great! Very happy with the turnout.
20 November 2024
Unprompted review
Really disappointing service as did not…
Really disappointing service as did not meet the timeframes advertised and when we queried this via email they even responded in writing quoting the timeframes that they had not complied with. Would never order from them again
20 July 2024
Unprompted review
If I could give a minus one I would
If I could give a minus one I would. Ordered a Christmas present for my sister that said it would get here in time for Christmas. Then got an email saying it would arrive the day after Christmas and if I wanted to upgrade shipping I could. So I contacted customer service and was told I would receive a reply within 24 hours. A few days passed and no reply so I contacted again. I tried contacted 4 times and finally got a reply saying my order was “paused” due to me requesting upgrading shipping and now my order won’t arrive until the new year. The customer service person “Elsie” was absolutely pathetic and rude and told me they “couldn’t afford” to send it express and didn’t give me the option to pay for it myself, was then told to stop wasting time and if I wanted a refund it would take 10 days, which is well after Christmas so I couldn’t even use the money on a replacement Christmas present for my sister. In this cost of living I splurged a bit with this present and regret ever purchasing from this company. I haven’t even received the parcel yet so I can’t even comment on quality or anything like that but if you’re purchasing for a specific date don’t bother.
21 December 2023
Unprompted review
I ordered for a friend's get together…
I ordered for a friend's get together where we got given a name to buy pjs for. So i thought it was funny. Very good quality, has pockets (massive win) and was very comfortable
16 September 2023
Unprompted review
I was surprised at the excellent…
I was surprised at the excellent quality of the pyjamas I ordered as you never know when you get something printed online. They were exactly what I wanted and the recipient loved them!
1 September 2023
Unprompted review
So happy with purchase
So happy with purchase. I bought them for a birthday present and they loved it. They couldn’t believe how nice it was and a lovely photo. Thank you so much
30 August 2023
Unprompted review
What a great idea for gift or party
What a great idea for gift or any occasion. Looking forward to receiving my order to share with friends.
16 July 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.