Myfabrics Reviews 982

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the fabrics and products, often noting that items exceed expectations compared to their online descriptions. Many people appreciate the extensive range of fabrics and color choices available, along with competitive pricing. The ordering process is frequently described as easy, with swift dispatch and helpful detailed descriptions on the website. However, some customers experienced issues with delivery times, with some orders taking longer than expected. There were also occasional concerns regarding the accuracy of product descriptions, such as fabric weave or color, leading to items being unsuitable for their intended use. A few people also mentioned problems with order fulfillment, including partial cancellations or damaged goods upon arrival.

What people talk about most

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the great fabric at a... See more

Product

Customers had positive experiences with product quality. Many reviewers praise the excellent quality of the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise excellent and swift... See more

Order

Reviewers mention ambiguous feedback about order. Some customers report positive experiences, praising easy... See more

Price

Users describe positive interactions with price, consistently highlighting the great value for money. Many... See more

Based on these reviews

Rated 4 out of 5 stars

Lovely quality fabrics. Good pricing. Would have given 5 stars but for the fact that delivery was very slow from placing order. But if you aren’t working to a time critical schedule, then you c... See more

Company replied

Rated 4 out of 5 stars

I ordered this linen for a tablecloth for my son’s 3mtre dining table. However, sadly, when it arrived it was too loose a weave so is totally unsuitable for its intended purchase which is a shame as I... See more

Company replied

Rated 4 out of 5 stars

Good range of fabrics and detailed descriptions on the website to help your choice. I am certainly very satisfied with my fabric, just what I was hoping for. Overall a good customer ecperience with sw... See more

Company replied

Rated 4 out of 5 stars

Good range of fabrics and colour choices, and my purchase is as it was described on the website. Easy to order, swift dispatch, and frequent delivery status updates. I am very satisfied with my shoppi... See more

Company replied


Company details

Written by the company

Would you like to sew your own clothes? Or give something homemade as a gift? At myfabrics.co.uk, you’ll find everything you need for sewing! Among our wide range of over 7000 fabrics and 5000 haberdashery items, you’re sure to find just what you’re after, all easy to order online. Prior to that, you can arrange to have some swatches posted to you. We have been supporting our customers in their creative projects for over 20 years. It gives us great pleasure to enable them to use our products for a creative activity that brings relaxation, fun and DIY success to their homes.


Contact info

3.8

Great

TrustScore 4 out of 5

982 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My fabric The Creative Club would not buy again from them.

Don’t like writing bad reviews but after three weeks tomorrow still not received a refund.Not for a return but for fabric ordered and paid for.I was informed that part of the order they didn’t have and they would do a refund shortly.Unfortunately still waiting.The rest of the order I received but wasn’t given option to cancel order or add another piece of fabric.Sent a number of emails but just get that they have passed it on.I note that when buying from this company it shows up in your bank as the creative club who take the money but the way I see it they aren’t very quick at giving it back.Shame because the fabric was ok and would have bought again but not when you have all this hassle.A decent company would do it atomically when they realised their mistake of advertising something that they didn’t have.So only given 1 star.All I can say is before you pay maybe send them a message asking if they have what you are paying for before you buy.Wish I had done.
Update 28days still not received refund .Sent a number of emails only reply was forwarded it on then nothing.Two days before I can let the card company take over and make a claim.Wasn’t worth the hassle and time so be warned.
Update today 14/02/26
Thankfully my credit card company have taken over .I have been refunded by my card company and I think they will get the money from My fabric who have The Creative Club who show up has the ones that take your payments.This company should be ashamed of themselves that customers have all this trouble just because THEY canceled one of my two fabrics and never did the refund.

15 January 2026
Unprompted review
Myfabrics logo

Reply from Myfabrics

Thank you for your detailed feedback.
We’re very sorry that your refund was not processed in a timely manner and that you had to involve your credit card company to resolve the issue. We understand how frustrating and time-consuming this must have been, especially after multiple emails without a clear solution.
We apologise for the inconvenience caused and for not handling the cancellation and refund more efficiently.

Rated 5 out of 5 stars

Great fabric at a good price

Great fabric at a good price

24 January 2026
Unprompted review
Myfabrics logo

Reply from Myfabrics

Thank you for your positive feedback. We're delighted to hear that you’re happy with the fabric and found it to be good value for money.

Rated 5 out of 5 stars

Top quality fabric

I have purchased many fabrics and all have been very good quality. Ordering and service first class. Quick delivery.

8 January 2026
Unprompted review
Myfabrics logo

Reply from Myfabrics

Thank you very much for your 5-star review.


We’re delighted to hear that you’ve been happy with the quality of the fabrics and that ordering, service, and delivery have all met your expectations. We truly appreciate your continued support.

Rated 5 out of 5 stars

Great company!

I've ordered several times now and am never disappointed. The fabric and service is great.

6 January 2026
Unprompted review
Myfabrics logo

Reply from Myfabrics

Thank you very much for your 5-star review.


We’re delighted to hear that you’ve ordered several times and have never been disappointed. It’s wonderful that you’re happy with both the fabrics and our service. We truly appreciate your continued trust.

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly
Beautiful fabric
Just waiting now to pick up my recovered chair thank you

12 December 2025
Unprompted review
Myfabrics logo

Reply from Myfabrics

Thank you very much for your lovely feedback 😊

We’re glad the fabric arrived quickly and that you find it beautiful. We hope your recovered chair turns out great—enjoy it!

Rated 5 out of 5 stars

Recent purchase

Good website, easy to use. Delivery was excellent and fabric well packaged. Couldn't fault anything. Will use again

20 November 2025
Unprompted review
Myfabrics logo

Reply from Myfabrics

Thank you for your wonderful review!

We’re delighted to hear that you found the website easy to use and were happy with the delivery and packaging. It’s great to know everything met your expectations and that you would use us again.

Rated 5 out of 5 stars

Review

Good quality

3 December 2025
Unprompted review
Myfabrics logo

Reply from Myfabrics

Thank you for your review!

We’re pleased to hear that you’re happy with the quality.

Rated 4 out of 5 stars

Good range of fabrics and detailed…

Good range of fabrics and detailed descriptions on the website to help your choice. I am certainly very satisfied with my fabric, just what I was hoping for. Overall a good customer ecperience with swift dispatch and regular delivery updates. Thank you.

22 November 2025
Unprompted review
Myfabrics logo

Reply from Myfabrics

Thank you for your feedback.

We’re pleased to hear that you appreciated the wide range of fabrics and the detailed descriptions on our website, and that your fabric met your expectations. It’s great to know you were satisfied with the overall shopping experience, including swift dispatch and regular delivery updates.

Rated 3 out of 5 stars

Long wait for delivery

The fabric was okay but nothing special for the price. I got it because it was a 20% off deal.
The delivery took 12 days which I thought was too long.

29 October 2025
Unprompted review
Myfabrics logo

Reply from Myfabrics

Thank you for your feedback.

We appreciate you sharing your experience. We understand that the fabric did not fully meet your expectations in relation to the price, and we’re sorry to hear that the delivery time felt too long. Your comments are helpful and will be taken into account as we continue to review our product range and delivery information.

Rated 2 out of 5 stars

Beware if making curtains

Sample arrived eventually and fabric arrived in reasonable time. However, beware if you are buying to make curtains and are joining widths. There is no selvage and the pattern doesn’t join as on normal curtain fabrics. I lost 10cm on each width when aligning the pattern which is quite a lot if you are using curtain tape that pulls up to an exact size.

15 November 2025
Unprompted review
Myfabrics logo

Reply from Myfabrics

Sample arrived eventually and fabric arrived in reasonable time. However, beware if you are buying to make curtains and are joining widths. There is no selvage and the pattern doesn’t join as on normal curtain fabrics. I lost 10cm on each width when aligning the pattern which is quite a lot if you are using curtain tape that pulls up to an exact size.

Rated 1 out of 5 stars

There is a reason why 40% of reviewers give only one star

Myfabrics made an arbitary decision to cancel part of my order and as a result rendered the order useless to me. They informed me of this after they had dispatched the order and I was therefore given no choice of what to do. I was informed that it was too late to cancel, but if I wanted I could pay to return the order. On arrival the fabrics were grubby, creased and damaged; they went straight in the bin.
Customer services were rude and unhelpful.

2 November 2025
Unprompted review
Myfabrics logo

Reply from Myfabrics

We’re very sorry to hear about your experience and understand how upsetting this situation must have been.

We apologise that part of your order was cancelled without giving you the opportunity to decide how to proceed, and that this information reached you only after dispatch. We also regret to hear about the condition of the fabrics on arrival and that our customer service did not meet your expectations. Your feedback is taken seriously and will be reviewed internally to help improve our processes and communication.

Rated 5 out of 5 stars

Lovely fabric great service and a good…

Lovely fabric great service and a good price thankyou

21 October 2025
Unprompted review
Myfabrics logo

Reply from Myfabrics

Thank you for your lovely review!

We’re delighted to hear that you’re happy with the fabric, the service and the good price.

Rated 5 out of 5 stars

Order placed on 30/10/25 received on…

Order placed on 30/10/25 received on the 7/11/25, exactly in the delivery window given at time of order.
Fabrics are fabulous quality and better in real life than on the screen.This was my first order with Myfabrics and I admit I was anxious due to the mixed feed back on here but I can’t give anything less that 5 stars for my experience.
The only negative was the bag had two quite large holes in it but that is down to the carriers and not the supplier and all was well inside so no harm done! Based on this experience I will order again and would recommend.

7 November 2025
Unprompted review
Myfabrics logo

Reply from Myfabrics

Thank you very much for your detailed and wonderful review!

We’re delighted to hear that your order arrived exactly within the stated delivery window and that the fabric quality exceeded your expectations. We also appreciate your understanding regarding the damaged outer packaging and are glad to know everything inside arrived safely. Thank you for your recommendation – we’re very pleased to hear you would order from us again.

Rated 5 out of 5 stars

Fab Fabrics!

Great selection, material as described and good value. Delivered fairly quickly considering it was shipped from Germany! Would buy again.

1 October 2025
Unprompted review
Myfabrics logo

Reply from Myfabrics

Thank you for your great review!

We’re pleased to hear that you appreciated the wide selection, found the material as described and good value, and that delivery met your expectations. It’s wonderful to know you would buy from us again.

Rated 5 out of 5 stars

Cat fabric

The choice of fabrics is immense and colour ranges in fabrics very good. Being able to get samples before making choice is very helpful and the price is competitive.

15 September 2025
Unprompted review
Myfabrics logo

Reply from Myfabrics

Thank you very much for your lovely review!

We’re delighted to hear that you appreciate the wide choice of fabrics, the colour ranges and the option to order samples. It’s great to know you also found the pricing competitive.

Rated 5 out of 5 stars

Brilliant service

Items went missing in the post, DHL, my fabrics immediately replaced and everything arrived as described. Brilliant service. Meanwhile I still await a reply from DHL.

26 September 2025
Unprompted review
Myfabrics logo

Reply from Myfabrics

Thank you for your fantastic review!

We’re really pleased to hear that the situation was resolved quickly and that the replacement arrived as described. It’s great to know you were happy with how we handled this, and we truly appreciate your kind words about our service.

Rated 4 out of 5 stars

Lovely quality fabrics

Lovely quality fabrics. Good pricing. Would have given 5 stars but for the fact that delivery was very slow from placing order.
But if you aren’t working to a time critical schedule, then you can buy with confidence knowing the fabric is as described. Colours very good match to website pictures.

7 October 2025
Unprompted review
Myfabrics logo

Reply from Myfabrics

Thank you for your detailed feedback.

We’re pleased to hear that you’re happy with the fabric quality, pricing and colour accuracy compared to the website images. At the same time, we understand your comment regarding the longer delivery time and appreciate you pointing this out. Your experience helps set realistic expectations for other customers and supports us in continuing to improve transparency around delivery.

Rated 5 out of 5 stars

Beautiful fabric

Beautiful fabric, Its hard to get good quality knits / jersey in the UK at a reasonable price. Good value for money even with shipping. I shall be back for more very soon!

5 October 2025
Unprompted review
Myfabrics logo

Reply from Myfabrics

Thank you for your lovely review!

We’re delighted to hear that you’re happy with the quality of the fabric and found it good value for money, even with shipping. It’s great to know we could help where good-quality knits and jersey can be hard to find. We look forward to welcoming you back soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look