Bought a dash mat to start with,was a mix up with what was sent,support could not of been better with the handling.Returned post paid and received replacement within 2 days. Went ahead and ordered the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great fitting. Bought for a 2003 PT Cruiser. A very snug fit, but worth the effort to take the time ensuring which component is for which seat. Only one small question - two hook Velcro strips coming... See more
Company replied
Covers fit well. A better result to be had if you remove plastic seat covers on out side of seats. Velcro attachments are a good improvement on usual ties. Head rest covers didn't pull in tight u... See more
Company replied
Fast ordering, quick delivery. We are very happy with the custom seat covers we ordered, they fit perfectly, look amazing, just like a new car. Bit of fun for a couple of oldies to fit under seat,... See more
Company replied
Company details
- #2 of 14 best companies in Car Accessories Store
Written by the company
MyCustomCar.com.au is Australia’s leading website dedicated to custom fit car seat covers. Our custom fit seat covers are made in Australia for most passenger vehicles sold in this country since 1970 – that is over 4,000 different seats. Our skilled craftsmen will custom make the covers to your vehicles seat specifications giving you the very best fit and allowing you to use all the options including split rears, armrests and boot access. MyCustomCar.com.au has been developed by Sperling Enterprises to give customers the best customer experience in ordering custom fit car seat covers. Fabric and vehicle selection has been made easy and as your custom made covers will be made in our facility in Sydney they will be delivered to your door within 3 working days*. With over 40 years of expertise you have the comfort of knowing you are dealing with the industry experts and we can help you though the entire process from selection through to fitment. Sperling Enterprises is a 100% Australian owned family company and has been trading since 1971. Over this time we have learnt pretty much everything that there is to know about car seat covers and have a level of expertise that is unparalleled in the industry. We are constantly in contact with the car manufacturers and constantly updating our pattern library that goes all the way back to 1971 and includes over 4,000 seats.
Contact info
16 Helles Ave, 2170, Moorebank, Australia
- +61298211755
- mycustomcar@sperling.com.au
- mycustomcar.com.au
4.7
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent product
31 July 2026
Reply from MyCustomCar -The Seat Cover Experts
Hi Joy,
Thank you so much for your feedback! 😊 We’re glad you’re happy with the product and really appreciate your support!
Best regards,
The MyCustomCar Team
Covers-Great, Service - Terrible
Cant fault the seat covers themselves they're great but what an ordeal I had getting them!
I purchased 4 sets Front and Back for Reps Utes and half my order was sent to a Random person in Christchurch NZ and the other half sent to a different random in Auckland NZ they were meant to be all sent to me at a business address is Gore NZ.
It took me 4 weeks to finally get all covers and cost me a total of $240.40 to get them all in my possession ( I'm waiting to be reimbursed) I am very lucky both random people who received my boxes were honest.
Reimbursement has been received thank you, I can only hope precautions have been put in place to eliminate this happening again.
27 July 2026
Reply from MyCustomCar -The Seat Cover Experts
Hi Dale,
Thanks for taking the time to leave your feedback. We’re really pleased to hear that you’re happy with the seat covers themselves, but we’re genuinely sorry for the ordeal you experienced getting your full order.
Having half of your order delivered to incorrect addresses is absolutely not the experience we want for our customers, and we understand how frustrating the delays and additional $240.40 cost would have been. We’re also very grateful that the people who received the parcels were honest and helped get the covers back to you.
We sincerely apologise for the inconvenience and stress this caused. I can confirm that the reimbursement of the $240.40 was completed 03.09.26. An email would have also been sent to let you know of this also.
Thank you again for your understanding, and we hope the quality and fit of the covers make up for some of the frustration along the way. One of our team members will reach out to you.
The covers look good and feel good
The covers look good and feel good. No problem fitting them. This is the second car we’ve done in these covers.
3 August 2026
Reply from MyCustomCar -The Seat Cover Experts
Hi there,
Thank you so much for the great feedback! 😊 We’re delighted to hear that you’re happy with how the covers look and feel, and that fitting them was nice and easy. We really appreciate you choosing us again for your second car! 🙌
Cheers,
The MyCustomCar Team
Prompt delivery and the how-to clip…
Prompt delivery and the how-to clip included in the email (when I remembered about it) really helped with handling the carpet flap. Looks like a professional fitted my covers.
30 July 2026
Reply from MyCustomCar -The Seat Cover Experts
Hi Cindy,
Thank you so much for your lovely feedback! We’re delighted to hear that the prompt delivery and how-to clip were helpful, especially when it came to handling the carpet flap. It’s fantastic to know the covers look professionally fitted — we really appreciate you taking the time to share your experience!
Cheers,
The MyCustomCar Team
Excellent fit great quality and postage…
Excellent fit great quality and postage was so fast!
30 July 2026
Reply from MyCustomCar -The Seat Cover Experts
Hi Kylie,
Thank you so much for your lovely feedback! We’re thrilled to hear you’re happy with the fit and quality, and that your order arrived so quickly. We really appreciate your support! 😊
Cheers,
The MyCustomCar Team
Pilot seat cover stitches are starting…
Pilot seat cover stitches are starting to separate.
This is crap.
30 July 2026
Reply from MyCustomCar -The Seat Cover Experts
Hi Enrique,
Thank you for taking the time to leave a review.I am sorry to hear that the stitching is starting to separate.One of our Customer service staff will be in touch shortly to rectify this issue.
Thank You
Kath
Quick and efficient delivery
Quick and efficient delivery. Everything fitted extremely well.
29 July 2026
Reply from MyCustomCar -The Seat Cover Experts
Hi Mark,
Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with the quick delivery and that everything fitted perfectly. We truly appreciate your support and look forward to serving you again!
Cheers,
The MyCustomCar Team
Reply from MyCustomCar -The Seat Cover Experts
Hi Bob,
Thank you so much for your feedback! We’re thrilled to hear that it fits well and looks awesome. We really appreciate your support and hope you enjoy your purchase! 😊
Cheers,
The MyCustomCar Team
Bought tradie canvas seat covers for my…
Bought tradie canvas seat covers for my new hilux they have only lasted 60000 km before having holes in them junk canvas my last to hiluxs with Toyota and black duck were still good at over 200000km
27 August 2026
Unprompted review
Reply from MyCustomCar -The Seat Cover Experts
Hi Marc,
Thank you for taking the time to let us know about your covers.Do you have an order number that i can look into your order ? To see if your covers are still under warranty.
Thanks
Kath
Great service and quality items
Great service and quality items. Fast handling and freight. A great business to deal with.
29 July 2026
Reply from MyCustomCar -The Seat Cover Experts
Hi,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with the quality of our items, fast handling, and shipping. We truly appreciate your business and look forward to serving you again!
Cheers,
The MyCustomCar Team
Reply from MyCustomCar -The Seat Cover Experts
Hi Alvin,
Thank you so much for your fantastic feedback! We’re thrilled to hear that it fits perfectly, was easy to install, and that you love the material. We really appreciate your support and hope you enjoy your purchase!
Best regards,
The MyCustomCar Team
The Service and communication was…
The Service and communication was excellent and the fitting of the seat covers to my new Ute was perfect very happy would recommend your seat covers many thanks Mark GOODMAN
29 July 2026
Reply from MyCustomCar -The Seat Cover Experts
Hi Mark,
Thank you so much, Mark! We really appreciate your kind words and are thrilled to hear you’re so happy with the seat covers and the fitting. It was a pleasure helping you, and we truly appreciate your recommendation. Enjoy your new car seat covers! 😊 We hope you visit us again.
Quality products and excellent delivery times.
Products arrived speedily and were as described, fit well but not perfect.
28 July 2026
Reply from MyCustomCar -The Seat Cover Experts
Hi Anna,
Thank you for your feedback! We’re glad to hear your products arrived quickly and were as described. We appreciate your comments about the fit and will continue working to improve our products and sizing. Thanks again for your support!
Reply from MyCustomCar -The Seat Cover Experts
Hi Liam,
thank you for your feedback, we truly appreciate it. We hope you visit us again.
Very helpful when I had to return them.
27 July 2026
Reply from MyCustomCar -The Seat Cover Experts
Hi Jill,
Although we are sad you didn't have success with our car seat covers, we are only happy to find quick and easy solutions for our customers to keep them happy.
Reply from MyCustomCar -The Seat Cover Experts
Hi Michael,
Happy for our CS team to reach out and assist you if need be to get your dash mat on your car. One of our team will reach out and try to assist you.
Perfect fit and easy install
27 July 2026
Reply from MyCustomCar -The Seat Cover Experts
Hi Rowan,
Thank you so much for your feedback! We’re glad to hear that it was a perfect fit and easy to install. We really appreciate your support
Cheers,
The MyCustomCar Team
Fabrics good. Question the fits like a glove claim
Fabrics good, instructions inaccurate and back of seat covers did not match that well requiring either cutting holes in the back of seat cover or not connecting velcro straps to hold in place.
Velcro straps not long enough. It did not fit like a glove.
Ended up using only bottom seat covers.
26 July 2026
Reply from MyCustomCar -The Seat Cover Experts
Hi Stuart,
Thank you for taking the time to share your feedback. We’re glad to hear you were happy with the quality of the fabric, but we’re sorry the fit and installation didn’t meet your expectations.
We understand how frustrating it would be to find that the instructions and Velcro straps didn’t work as intended, particularly when the covers required modification to fit properly. We’ll pass your feedback on to our team, especially regarding the strap length, fit of the back seat covers, and installation instructions.
One of our CS team members will reach out to find a solution for you.
The seats look and feel great
The seats look and feel great. The three downsides are (1) the bottom seat never stays in place. When people get in/out of the car and slide their bottom off, it soon slides the bottom seat out of place and it looks crap and I’m constantly trying to push it back on. (2) heated seats. In a car where it has fantastic heated and cooling seats, the covers reduce the air by at least 50% (3) the Velcro straps- the worst part was you never left an extra length as a just in case for the customer. Currently the straps barely reach each other under the seat, which is why I feel the bottom seats never stays in its place.
24 July 2026
Reply from MyCustomCar -The Seat Cover Experts
Hi Lance,
Thank you for taking the time to leave such detailed feedback. We’re really pleased to hear that you love the look and feel of the seats.
We’re sorry to hear about the issues you’ve experienced with the bottom seat staying in place, the reduced airflow from the heated/cooling seats, and especially the Velcro straps. Your point about providing extra strap length is a really valid one, and we can understand how frustrating it would be to constantly have to reposition the bottom seat.
We genuinely appreciate you bringing these issues to our attention. Feedback like this helps us identify areas where we can improve the fit, functionality and overall customer experience. One of our CS rep will be in touch with you.
Definitely not custom made
Definitely not custom made, nowhere near do they fit like a glove as stated on their website... from the moment I ordered I contacted them to make sure they would fit my car however they arrived within a few days, generic seat covers... put the cover on the driver's seat and the only thing that fit properly was the headrest... contacted the company and was asked to provide photos and/or video of the issues,did both, then was sent a video on how to fit to my custom seat, still no difference...then was told to wait a few weeks for them to mold to the seats... they're definitely too large, nowhere near fitting like a glove... don't waste your time and money on this company... my "custom seat covers" are in the cupboard.
1 May 2026
Unprompted review
Reply from MyCustomCar -The Seat Cover Experts
HI Gaye,
Thank you for sharing your feedback, and we’re sorry to hear that you’ve had this experience with your seat covers. We’d really like the opportunity to look into this further and find the best possible solution for you.
Could you please send us your order number so I can investigate this further - please send to orders@sperling.com.au, Attn Bec.
Many thanks
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.