Mycrystalcushion Reviews 

252
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Bought 2 cushions. Delivery was good but 1 cushion was marked. Tried to get in touch for replacement but it took almost a week for someone to reply to my email. After correspondence was received excel... See more

Rated 5 out of 5 stars

Very helpful indeed Awaiting order when I received a message asking for my full address as my parcel was sent back , very pleased they did as I wouldn’t have known what happened to it , (obviously... See more

Company replied

Rated 5 out of 5 stars

Sent a message on messenger and received reply straight away. Very helpful and showed me exactly what I wanted. I received my cushion quickly and well packaged. I also received a beautiful free gift.... See more

Rated 5 out of 5 stars

Thoroughly delighted with my purchase of 2 cushions! One is for a present and one is for myself. I had a job getting the website to work when ordering the cushions so had to order the basic cushion in... See more

Company replied

Company details

  1. Furniture Accessories
  2. Bedding Store
  3. Decoration and Interior Design Store
  4. Furniture Store

Written by the company

My Crystal Cushion offer Beautifully Designed Cushions which are adorned with SWAROVSKI® Crystals.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

252 reviews

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No recent history of asking for reviews

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4.7

All reviews

(252)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love all the things they do

I love all the things they do, except the vouchers didn't work when I ordered next lot. How long do the vouchers last for after an order?

6 May 2021
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Reply from Mycrystalcushion

Thank you Debbie :) You will have had a Scratch Card for our Sister Jewellery Brand "Clear Crystal" where you voucher will work www.clearcrystal.com please visit the site, there are many nice pieces which are perfect for gifting or treating yourself.

Rated 5 out of 5 stars

I ordered the cushion for my daughter…

I ordered the cushion for my daughter as she was a bit down without telling her I was sending it directly to her, she was thrilled with it, even brought tears, which is unusual!! Couldn’t have been more pleased, it had the best result! Thank you.

6 May 2021
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Reply from Mycrystalcushion

Wow thank you for sharing and the review, we really appreciate it and your message to her was cute and thoughtful :) :)

Rated 5 out of 5 stars

I absolutely love my cushion

I absolutely love my cushion, its supposed to be put away for my Christmas, we'll see what happens 🙂.I really appreciate the card and free gift Many thanks.

5 May 2021
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Reply from Mycrystalcushion

Thanks so much Joanne :) :) Merry Christmas HA HA

Rated 5 out of 5 stars

Angel wings

I ordered this beautiful cushion for my mums birthday. It arrived in two days, the quality and service is excellent. I love it thankyou.

3 May 2021
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Reply from Mycrystalcushion

Thanks so much Pat!! The Wings are really beautiful

Rated 4 out of 5 stars

Don't feel there is enough crystals on…

Don't feel there is enough crystals on it to be honest ladies life a bit of bling 🤩 ,Cushion is great quality tho .

3 May 2021
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Reply from Mycrystalcushion

Hello, we have Crystal Upgrades which are very affordable, I hope you will think of us again in the future and maybe add a little more sparkle :) All the best!

Rated 5 out of 5 stars

The cushions were well made

The cushions were well made, and soft and plump. The crystals were well placed, and felt great yo touch, not scratch or loose. I was so pleased with my purchase 😊

2 May 2021
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Reply from Mycrystalcushion

Aww thank you Cheryl, lovely review :)

Rated 5 out of 5 stars

Very helpful indeed

Very helpful indeed
Awaiting order when I received a message asking for my full address as my parcel was sent back , very pleased they did as I wouldn’t have known what happened to it , (obviously I didn’t put my full address 🙈) also I received it a day before they said which I was very happy with as it was a gift
Very happy indeed with service from ordering to delivery. Thanking you.

29 April 2021
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Reply from Mycrystalcushion

Hey Mary Anne, I remember helping you with this, we fixed everything over text message, thanks for helping us fix also :)

Rated 5 out of 5 stars

Stunning cushions

These Cushions really are stunning the pictures on line just don’t do the justice. I have ordered 2 now and will definitely be ordering more in the future for gifts.

28 April 2021
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Reply from Mycrystalcushion

Wow Jackie! thank you so much for your support :)

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