mycr7 Reviews 291

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the products, consistently praising their exceptional quality, comfort, and perfect fit. The delivery service is frequently highlighted as fast and efficient, with many appreciating the quick shipping and timely arrival of their orders. People also commend the overall service, noting the ease of ordering and the pleasant experience. However, some customers experienced issues with order fulfillment, including not receiving their orders or encountering significant delays in delivery. A few people also mentioned that product sizing was smaller than expected, leading to dissatisfaction with the fit. Additionally, some reviewers were disappointed with the packaging, finding it less premium than anticipated, and a small number noted a decline in the quality of certain items compared to previous purchases.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the exceptional quality, premium fabric,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products for their excellent... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the super fast and quick... See more

Order

Users describe ambiguous interactions with order, with some reviewers reporting positive experiences from... See more

Service

Clients share positive opinions on service, with many reviewers expressing their appreciation for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For my grandson I ordered a pyama in a wrong size. I noticed it in the e-mail confirmation and send them an e-mail if it would be possible to have the correct size. They adjusted it right away. I als... See more

Company replied

Rated 5 out of 5 stars

I recently tried Cristiano Ronaldo’s underwear, and they’re absolutely top-tier. The quality is exceptional — the fabric feels premium, the fit is perfect, and they stay comfortable all day. These are... See more

Company replied

Rated 5 out of 5 stars

Responsive client service. Contacted them about a discount code they had offered me with last purchase, they replied quickly and it was immediately sorted. Fast delivery. And off course good quality p... See more

Company replied

Rated 5 out of 5 stars

Ronaldo products fully aligned with Ronaldo as an elite athlete and brand, simply OUTSTANDING. Ronaldo, if you happen to see that, you have to know, your mindset and endurance drives me doing extraord... See more

Company replied


Company details

  1. Clothing Store

Written by the company

Your official CR7 reseller! Unleash your inner champion with mycr7. Offering fashionable and sporty high-end underwear, socks and homewear for men and boys from CR7 Cristiano Ronaldo Underwear & Socks. Your official CR7 one-stop-shop - as an official reseller of CR7 products, we are very proud to offer our clients an almost unmatched variety of iconic underwear, pyjamas, homewear, bathrobes, and socks. At mycr7.ch & mycr7.eu, caring is one of our a fundamental core values. Embark on a journey through the CR7 universe, discovering premium products, rock-solid customer support, and a shopping adventure that satifies from start to finish. Get in touch with us via Chat, WhatsApp or email for lightning-fast assistance that adds an extra touch of assurance.

New client promotion

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

291 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great

Product Quality

30 April 2026
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Reply from mycr7

Hi Benjamin! Thank you for the great rating😊. We're glad the product quality met your expectations - we put a lot of care into it. Thanks for taking the time to share your experience, and we hope to see you again soon.
Best, Chris from your mycr7.eu-team

Rated 5 out of 5 stars

Super fast delivery, everything fine

Super fast delivery, top seller, everything perfect, would buy again anytime!

30 April 2026
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Reply from mycr7

Hi there! Thank you so much for your kind words😊. We're thrilled to hear the delivery was speedy and everything arrived perfectly. And thanks for taking the time to share your experience here - we really appreciate it!
Best, Chris from your mycr7.eu-team

Rated 5 out of 5 stars

good very hihi

14 April 2026
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Reply from mycr7

Hi Anna😊 Thank you so much for your great feedback😊. We’re really happy to hear you’re satisfied and hope to welcome you back again soon.
Best, Chris from your mycr7.eu-team

Rated 5 out of 5 stars

Very confortable

Very confortable, so happy to help the goat

16 May 2025
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Reply from mycr7

Hi Danis! Appreciate your kind words! Great to hear you’re happy with your CR7 items – enjoy wearing them 🙌!
Best, Chris from your mycr7.eu-team

Rated 5 out of 5 stars

Recommended

Very good like always!
CR7 rules!

23 March 2026
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Reply from mycr7

Hi Rafael! Really appreciate your kind words😊. Great to hear you love it – and thanks again for your continued support🙏!
Best, Chris from your mycr7.eu-team

Rated 5 out of 5 stars

Very Good Brand

16 March 2026
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Reply from mycr7

Dear Riswan😊 - thank you very much for your positive feedback — we truly appreciate your support!🙌
Best, Chris from your mycr7.eu-team

Rated 1 out of 5 stars
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Reply from mycr7

Hi Carlos😊, thank you for your feedback. According to the tracking information, your order has been successfully delivered, and we have clear confirmation of this. If anything is unclear, please feel free to contact our customer support at info@mycr7.eu – we’ll be happy to assist you and look into this together. If the situation has already been clarified, we would kindly ask you to update your review so that it reflects the situation fairly and accurately😊. Thanks a lot.
Best regards, Chris from your mycr7.eu-team

Rated 5 out of 5 stars

Good Fit and comftable

Good looking and Perfect Material and a really good fit.

26 February 2026
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Reply from mycr7

Dear Tim😊 Thank you very much for your review! We’re delighted to hear that you like the look, material, and fit of our products. Enjoy your new items, and we hope to welcome you back again soon.
Best, Chris from your mycr7.eu-team

Rated 5 out of 5 stars

Perfectly arranged from ordering to delivery

From ordering to delivery, all over five stars.
Beautiful stylish packaging.
Thanks for the service!

20 February 2026
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Reply from mycr7

Dear Rui😊! Thank you for your great review! We're happy to hear you were satisfied. We always try to offer something for everyone, including special packaging options like the one you selected. Enjoy your products and we hope to service you again😊.
Best, Chris from your mycr7.eu-team

Rated 5 out of 5 stars

Great service from Anna!

Great service from Anna!

8 February 2026
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Reply from mycr7

Dear Dario😊! Thank you so much for your kind feedback😊 We’re really happy to hear that you had a great experience. We always strive to give our very best for our customers, so it means even more to us when this effort is noticed and appreciated. We’ll gladly pass on your lovely words to Anna. Thanks again for taking the time to share your experience with us😊!
Best, Chris from your mycr7.eu-team

Rated 5 out of 5 stars

So nice

Very good material and i liked the packaging

4 February 2026
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Reply from mycr7

Hi Moni! Thank you so much for your kind feedback! We’re really happy to hear that you like the material and the packaging – that means a lot to us😊. Hope you enjoy your items and we’d love to welcome you back again soon!
Best, Chris from your mycr7.eu-team

Rated 2 out of 5 stars

Disappointment with Unboxing Experience

Hello,
I recently received my order placed on the CR7 website and, although the products arrived correctly, I would like to share my disappointment regarding the packaging.
Given the size of the CR7 brand and its values of excellence, I expected a more premium and carefully presented packaging. However, the items arrived only in plastic with a simple card, which made the unboxing experience fall well below expectations.
I believe that, just as Cristiano Ronaldo always aims to exceed expectations, the customer experience should also reflect that same standard of quality including more appealing, secure, and brand‑aligned packaging.
Thank you for your attention, and I hope this feedback can help improve future customer experiences.
Best regards,
Maria

1 February 2026
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Reply from mycr7

Hi Maria😊 Thank you for sharing your feedback. First of all, we’re happy to hear that your order arrived correctly and that you are satisfied with the products! We also appreciate your thoughts regarding the packaging, and your input will be forwarded to the relevant team for consideration😊.
Best, Chris from your mycr7.eu-team

Rated 5 out of 5 stars

Great experience

Great experience. Easy to oprder, fast delivery, fair prices.

25 January 2026
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Reply from mycr7

Hi Vitalijs😊! Thank you so much for your great feedback! We’re really happy to hear you had such a positive experience – and even more that you’ve already ordered from us multiple times📦. Your support truly means a lot to us😊.
Best, Chris from your mycr7.eu-team

Rated 5 out of 5 stars

Excellent and Quick help from customer…

Excellent and Quick help from customer service deck after wrong order of size. Everything was adjusted on time to receive correct and on-time delivery

23 January 2026
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Reply from mycr7

Dear Kelly😊 Thank you so much for your great feedback😊! We always try to do our best, so it’s really nice to hear this from you. We’re happy we could help quickly and make sure everything arrived on time. Enjoy your order and hope to see you again, soon.
Best, Chris from your mycr7.eu-team

Rated 5 out of 5 stars

Great quality

Fast delivery, easy payment, and great quality!!
Our son especially liked the surprise gift – one of the boxer shorts. Well done!

22 January 2026
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Reply from mycr7

Dear Katrin😊 thank you so much for your lovely feedback!😊 We’re really happy to hear that everything went smoothly and that you’re satisfied with the quality. And how nice that your son enjoyed the surprise gift – that makes us especially happy! Thanks again for your support and best, Chris from your mycr7.eu-team

Rated 5 out of 5 stars

Well did

Good quality

29 December 2025
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Reply from mycr7

Hi RC! Thanks a lot for the 5⭐️! We’re very happy to hear you’re satisfied with the quality😊.
Best, Chris from your mycr7.eu-team

Rated 1 out of 5 stars

The size is very small..

The size is very small... i bought a XXL to feel it big, and is like a M or even S!

No tracking info

I love CR, but I won't buy again... another order was cancelled without explanation

29 December 2025
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Reply from mycr7

Dear Fernando😊 Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. However, we would like to clarify a few points for transparency. All our products include detailed size charts on the product pages, and our items are consistently reported as true to size in verified customer reviews. Orders are never cancelled without reason or communication, and every shipment is sent with a tracking reference and tracking link included in the shipping confirmation email.

If there was an issue with the fit, our customer support team would have been happy to assist, and returns or exchanges are always possible in line with our policy. Nevertheless, we value your feedback, as it helps us continuously improve our services😊.
Best regards, Chris from your mycr7.eu-team

Rated 1 out of 5 stars

Delivery very late

22 December 2025
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Reply from mycr7

Hello dear Jose, thank you for your feedback😊! The stated delivery time to your location is 5–11 business days, and your order was delivered within this timeframe, even during the peak season when shipping volumes are particularly high🚚. We communicate our delivery times transparently and fulfilled the order as announced. For this reason, we find this review misleading, as the delivery was clearly completed according to the stated conditions. However, thanks for being a valued client and we wish you much fun with your new products😊!
Best, Bettina from your mycr7.eu-team

Rated 5 out of 5 stars

Quick Delivery

I had ordered quite late and was worried that my order wouldn't be in time for Christmas. The delivery time was between 3-5 days so, I feared the worst. But I didn't need to worry. My package arrived in plenty of time! So, thanks for making my boys happy on Christmas Day!

19 December 2025
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Reply from mycr7

Dear Claire😊 thank you so much for your kind words! We’re really happy to hear that your order arrived in time and helped make your boys’ Christmas extra special🎄. Thanks for trusting us with your Christmas shopping – we hope to welcome you back again soon!
Best, Chris from your mycr7.eu-team

Rated 5 out of 5 stars

Amazing Site

Very fast shipping, good Quality and everything i ordered was very comfortable. Would absolutely order from them again.

23 November 2025
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Reply from mycr7

Hello there😊! Thank you for your kind words and for taking the time to leave a review 😊. We’re thrilled you’re happy with your order and look forward to welcoming you again. Thanks a lot!
Best, Chris from your mycr7.eu-team

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