Online ordering was easy, intuitive. Standard shipping yet arrived on third day after order placed at a rural location. Value for money. Products safely packaged. Products as ordered. Already a repeat... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Victoria is a LEGEND !!!! Her knowledge was great, and her customer service was down to earth and amazing !! Her recommendations made the process easy and she helped me get exactly what I was loo... See more
Company replied
Could not get more easier and clearer than this! Select the product, pay, receive the product, pretty straight forward. I am repurchasing a newer model of my old CPAP machine so I didn't need much adv... See more
Always super quick delivery, good prices in a competitive market. I bought a travel CPAP machine and haven’t used it quite yet. But as usual everything was beautifully packed and organised. Many thank... See more
Company details
- #1 of 4 best companies in Sleep Clinic
- #1 of 7 best companies in Medical Equipment Supplier
Written by the company
MyCPAP has been established for over 10 years and is Australias leading supplier of CPAP products. We supply CPAP machines, masks and accessories. We have all the leading brands which include ResMed, Philips Respironics, Fisher and Paykel Healthcare, Transcend and Lowenstein
MyCPAP - The CPAP specialists
Written by the company
- We have a great understanding of people with sleep apnea
- We have a great understanding of CPAP machines and masks and have over 10 years experience
Fast and free shipping for orders over $100
Express deliveries available
We guarantee delivery of all items with a money back or replacement guarantee in place. We also offer a 14 day money back guarantee on all products
Contact info
Po Box 225, 2065, St leonards, Australia
- 1300272766
- enquiries@mycpap.com.au
- mycpap.com.au
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent communication throughout…
Excellent communication throughout purchase and very fast interstate delivery.
Even though the product needed to be returned, the company was still helpful and quick to reply to my email.
Will definitely use them again in the future, as they their pricing was highly competitive.
11 May 2026
It's my goto site and couldn't be any…
It's my goto site and couldn't be any easier to use
13 May 2026
Impressive
Impressive
Order the Resmed auto package on Friday,it was delivered on Wednesday.
Easy to set up, no longer snoring like a freight train.
Well packed, very well priced.
If I ever need another be ordering thro these guys.
Thanks 😊
3 May 2026
was able to purchase what I wanted at a…
was able to purchase what I wanted at a reduced price than going to a Cpap shop also was able to get parts that where not available instore
13 May 2026
quick delivery
29 April 2026
quick delivery
13 May 2026
I am a long term user of CPAP products…
I am a long term user of CPAP products and like the prompt service given here.
11 May 2026
Prompt service
Prompt service, parcel arrived intact, good value - the nose mask and size were perfect thanks also to the earlier respopnse to my questions.
30 April 2026
Great deal
Great deal, speedy service. Could have been additional communication around gift cards and redemption.
29 April 2026
fast arrival time
6 May 2026
Your delivery service is the best
Your delivery service is the best. Thanks for getting my machine to me so quickly.
I am concerned on the quality of the product. I have been using it now for over 3 weeks and find things awkward. The power cable is stiff and almost rigid. Why won't it just lay where you want it? The air tube too, is stiff and frustrating when moving. Like, it's the type of plastic used is rigid and won't loosen up from the bends caused by packaging. My old series 10 machine tube had a 'T' connector fitting the back of the machine, so the tube comes out sideways whilst this tube comes straight out of the back of the machine. Why you changed that I have no clue. I hope you are not trying to find ways to build the machine cheaper by substituting quality products. It's very noticeable when one sleeps with a machine such as this.
28 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.