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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting their high quality and innovative nature. Many people also commend the speedy and secure delivery service, noting that items arrive well-packaged and in pristine condition. The overall service, including customer support and communication, is frequently described as first-class, with many appreciating the personal touches and helpfulness of the staff. A few other people also felt that the delivery process was not always smooth, specifically mentioning issues with the courier service used, which sometimes resulted in parcels being left in inconvenient locations. However, the general sentiment remains overwhelmingly positive regarding product quality, delivery, and customer service.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality and innovation of the... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speedy... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the exceptional and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and first-class... See more

Order

Clients share positive opinions on order. Many customers praise the quick delivery, with some receiving their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Friendly approachable bunch that always put a personal touch on their orders. Everything always packaged beautifully and safe from damage in transit. They do their best to sort any problems out and wo... See more

Rated 5 out of 5 stars

After some thorough research and recommendations from friends, I made an order. Unbeknownst to me MycoPunks just surpassed 50k sales and to celebrate some crazy good deals were put up that I missed ou... See more

Rated 5 out of 5 stars

Absolutely amazing easy AF bags from MycoPunks amazing agar jars everything super sterile very well packed and my mushrooms are thriving. They delivered my stuff out to me the very next day they offer... See more

Rated 5 out of 5 stars

Awesome company! My package arrived in perfect condition and faster than expected. It was so well packaged and sealed, that for a brief moment, I wondered if MycoPunks had somehow managed to revive... See more


Company details

  1. Equipment Supplier

Written by the company

We supply mycology supplies, books and equipment UK / EU wide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and support.

Products well packaged and top quality.

When I had an issue with the delivery, and got in touch with the folk at MycoPunks, they immediately sent out a replacement.

Great service, and support from the team. Fantastic products too.

6 March 2025
Rated 5 out of 5 stars

Honestly? Fantastic!

Honestly? just a great shopping experience. Good prices, even If you're just starting you get all sorts of instructions and support directly on the website, very fast dispatch, friendly service. Definitely recommed to anyone interrested in mycology.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

These dudes are awesome..

These dudes are awesome... made a few different orders recently.. great value, well packaged, prompt delivery and great quality stuff.. from my mycology supplies to the t-shirts and stickers... all 10/10..

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Easy as mushroom pie

As smooth and stress free as an online transaction can be. Great and friendly comms throughout, easy website to navigate and product delivered as ordered and on time. Thanks

21 March 2025
Rated 5 out of 5 stars

Top Service

No mess, no fuss. Item arrived as ordered, quick and on time. Will definitely be using again for future supplies.

26 March 2025
Unprompted review
Rated 1 out of 5 stars

Perhaps the company has grown were the…

Perhaps the company has grown were the personal touch isn't there as much , I have a niggling gripe that I donated a tip for extra stickers 😀 didn't get any boo. Perfetic I know but Perfetic makes the world go round 🥱

19 March 2025
MycoPunks logo

Reply from MycoPunks

Hi Phil,

We can see you're a long term customer and have shared positive feedback in the past about your 30+ orders with us.

If you'd contacted us directly through we'd have been happy to help you and advise that leaving a tip (which goes directly to our staff) and adding "ADD FREE STICKERS" to your order doesn't mean you're going to automatically receive them.

We have a great Charity Sticker Pack product you can purchase to guarantee this or you could contact us directly to request this.

In your previous reviews you've called us 'prompt', 'efficient', 'hassle free', it's obvious you've received the service to strive for. It's such a shame to leave a 1 star review for a small business, instead of contacting us to help resolve this issue.

Thanks for your valued feedback, we're available at support@mycopunks.com to assist :)

Sam

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