MyChips Reviews 873

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 444 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the helpfulness and kindness of the staff, noting their quick responses and efficiency in resolving issues. Many appreciate the enjoyable game options and the promptness of reward payouts, often finding the tracking of offers reliable. However, some people were dissatisfied with the customer service, mentioning delays in responses or a lack of resolution for tracking issues, particularly with higher payouts. A few customers also felt that the selection of games and the reward amounts had decreased over time.

What people talk about most

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers report issues with unhelpful or... See more

Response time

People report ambiguous experiences with response time. While many customers praise the quick and efficient... See more

Product

Customers had ambiguous experiences with the product. Many reviewers enjoyed the variety of fun games... See more

Payment

Users describe ambiguous interactions with payment. Many customers report issues such as hidden charges,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the support team for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

If you use the QR code for a game on MyChips, it will download and track your progress on a game, and credit instantly. This is a rare thing on many offerwalls where games are not tracked and you hav... See more

Company replied

Rated 4 out of 5 stars

Mostly yes. I played MyChips games through Pawns app. Generally, the games were great and the rewards were good. However, there was a delay in payment and also some tracking issues. But once I sent in... See more

Company replied

Rated 4 out of 5 stars

They r good, they do help you but you have to be patient cuz their replies could vary between immediately replying and taking days. In the end you have your problem fixed so that’s nice

Company replied

Rated 4 out of 5 stars

I had an issue with rewards not going through on two games but they got to me quickly and with efficiency. I’m just sad that I won’t be able to progress any further on those games

Company replied


Company details

  1. Web Collaboration Platform

Written by the company

MyChips is an innovative offerwall platform designed for gaming enthusiasts. It offers users the unique opportunity to discover and play new games while earning rewards.


Contact info

3.7

Average

TrustScore 3.5 out of 5

873 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very co-operative

Had trouble tracking an offer, contacted support and they went out of their way to ensure i recieved what i was owed. Very great service would use again!

14 April 2026
Unprompted review
MyChips logo

Reply from MyChips

Thanks for the great feedback!

Glad support could step in and make sure you got what you earned. Really appreciate you taking the time to share this 🙌

Rated 1 out of 5 stars

My Chips is a fraudulent company

The MyChips website is a scam. I played their game Coin Fantasy, and everything was working perfectly until I reached level 90. I didn't receive my reward. At first, I thought maybe I should wait a few hours for it to be calculated, but nothing happened. I contacted support with proof: a screenshot and my game ID. I sent them a ticket, and after 24 hours, I received a response from support saying they couldn't help me, even though I played legally and spent over $40 to reach level 90. In the end, I didn't receive my reward. My message is that MyChips is a scam. My advice is, don't play their games so that all their advertisers and partners leave them and MyChips goes bankrupt. This scam will end. Don't trust MyChips.

13 April 2026
Unprompted review
MyChips logo

Reply from MyChips

Sorry to hear about the trouble. In some cases, issues like VPN usage, unstable internet connection, or other tracking disruptions on the user side can affect reward tracking.

That said, if you believe there’s been a mistake, no worries—please write to us, and we’ll be happy to review it for you 👍

Rated 1 out of 5 stars

Don't trust them

Don't trust them

13 April 2026
Unprompted review
MyChips logo

Reply from MyChips

Sorry you feel that way. If you believe something was handled incorrectly, you’re always welcome to contact support so it can be reviewed properly 👍

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Excellent service

Excellent service, good support. I had a delayed quest in Survivor Idle Run where I had 3 days left to complete it, I wrote to the support service and they responded the same day and gave me compensation for the delay with further instructions on completing the quests. That's why I decided to give a good review for the prompt response.

12 April 2026
Unprompted review
MyChips logo

Reply from MyChips

Thank you so much! 😊

We’re really glad you had a great experience with our support team. Always here if you need anything!

Rated 4 out of 5 stars

Response was quicker than expected even…

Response was quicker than expected even if i was suggested to wait 3 days before making a support ticket after encountering the problem

11 April 2026
Unprompted review
MyChips logo

Reply from MyChips

Thanks a lot for your thoughtful feedback! 😊 We’re really happy to hear you’re enjoying the offers and that our team could help when needed.

If everything has been working well for you, we’d truly appreciate it if you could consider leaving us a 5-star rating ⭐ it really helps us grow and keep improving!

Rated 1 out of 5 stars

My account is still under…

My account is still under investigation. That is what the screen shows when opening the app via stepler. It feels like they just give automatical responses. How do I know if a real agent is on the case or not? I have contacted them several times. I need a ticket to open my case. It is not fair to be banned not knowing why. They cannot even give any answer that is accurate. I habe been using stepler for over 2 years and I just started earning Diamonds. Your app is the one that gives the most reward. But it is the most problematic one too.

10 April 2026
Unprompted review
MyChips logo

Reply from MyChips

We understand this is frustrating. After reviewing your account multiple times, we can confirm that it was suspended for not fully following our guidelines.

These checks involve both automated systems and manual reviews to keep things fair for all users, and accounts are not suspended without a valid reason.

We appreciate your understanding.

Rated 5 out of 5 stars

Great support!

6 April 2026
Unprompted review
MyChips logo

Reply from MyChips

Thank you so much! 😊

We’re really glad you had a great experience with our support team. Always here if you need anything!

Rated 4 out of 5 stars

This app is worth the time

The offers are great and rewarding they are worth spending time on,the support team is great and helpful,and if issues present with offers tracking just contact them with proof and they will help

1 April 2026
Unprompted review
MyChips logo

Reply from MyChips

Thanks a lot for your thoughtful feedback! 😊 We’re really happy to hear you’re enjoying the offers and that our team could help when needed.

If everything has been working well for you, we’d truly appreciate it if you could consider leaving us a 5-star rating ⭐ it really helps us grow and keep improving!

Rated 1 out of 5 stars

They owe me 31$ as I have completed…

They owe me 31$ as I have completed many offers but I believe they stole the amount I was supposed to be paid from me using the excuse that the tracker was not working anymore. I have contacted them, they don't want to fulfill their word. I lost 3 weeks almost watching only ads every day for this. Also they paid the first missions, so I had no reason to believe it was a scam, until I advanced a lot and asked for support. The first offers were paid automatically so it was not a question of tracking as they say and will say. I'm very disappointed to have been scammed. Of course they will say things like they answered to whom they did the same thing, it's a bug, it's not our fault, you did something wrong, there's something wrong with your connection but I have done everything correctly and nothing was wrong with it

17 March 2026
Unprompted review
MyChips logo

Reply from MyChips

We’re really sorry to hear about your experience — we understand how frustrating that must feel after putting in so much time.

Please note that we never withhold rewards intentionally. In some cases, tracking may initially work and later stop due to factors like connection changes, VPN usage, or other technical issues beyond our control, which can affect reward validation.

We’d really like to take another look at this for you. Kindly contact support again and mention that you were sent by the Trustpilot team so your case can be prioritized. If you have any screenshots or proof, please include them as well; it will help speed things up.

We appreciate your patience and hope we can help clarify this for you.

Rated 5 out of 5 stars

Amazing support

Amazing support, received all of the rewards through my chatter!

3 April 2026
Unprompted review
MyChips logo

Reply from MyChips

Thank you so much for your kind words! 😊

We’re really glad everything went smoothly and you received all your rewards. If you ever need anything else, we’re always here to help!

Rated 1 out of 5 stars

Be careful with MyChips!

!!! Still no response

Be careful with MyChips!

• completed tasks
• account suspended without clear reason
• no reply from support

No transparency. No payment clarity.

After I reported payment differences:
• my account was suspended without a clear explanation
• no support response
• no reply to multiple emails

What I did:
• sent formal requests
• asked for proof of “suspicious activity”
• received no clear answer

What you should know:
• you work without real protection
• payment is not guaranteed
• if issues appear, there is no support

If you had a similar experience, comment below.

Update
Thank you for your reply.

I have already contacted your support multiple times and received no response.
My account was suspended without a clear explanation or any concrete evidence.

You mention “security checks” and “irregular activity”, but you have not provided:
• any specific reason
• any proof
• any clear steps to resolve the issue

I am willing to cooperate, but I need transparency.

Please provide:
• the exact reason for the suspension
• the evidence supporting your decision
• a clear timeline for resolving my case and processing the pending payment

I am now contacting you again as requested by the Trustpilot team and expect a proper response.

15 March 2026
Unprompted review
MyChips logo

Reply from MyChips

We’re really sorry to hear about your experience, we understand how frustrating this must feel.

Please note that accounts are never suspended without a valid reason, and this is typically related to security checks or detected irregular activity. We always aim to be as transparent as possible, though response times may sometimes vary.

Please reach out to us again and mention that you were sent by the Trustpilot team so we can prioritize your case and take a closer look.

Rated 2 out of 5 stars

They are really quite bad at tracking…

They are really quite bad at tracking progress on tasks, I have been conned out of over half of what I should have earnt from the tracking supposedly becoming 'inaccurate' as soon as you get to the higher paying tasks, even with proof you will most likely not be reimbursed.

1 April 2026
Unprompted review
MyChips logo

Reply from MyChips

We’re really sorry to hear about your experience!

In some cases, tracking issues can happen due to factors on the user’s side (like connection issues, device settings, or VPN usage), which can affect accuracy. Please note we never intentionally withhold any earned rewards.

If you believe this was a mistake, feel free to contact us again and mention that you were sent by the Trustpilot team so we can prioritize your request.

Rated 1 out of 5 stars

There are three game that never work I…

There are three game that never work I told you a bunch of time and you never reply if you going keep on working game you can either give me the coins or you can have a word with reportfraud. I am sick and tired of this shit and don't reply telling to go to you lazy ass support team I already did that and they don't do anything.

28 March 2026
Unprompted review
MyChips logo

Reply from MyChips

We’re really sorry for the frustration — we understand how upsetting this is.

Please contact us again and mention you were sent by the Trustpilot team so we can prioritize your case and review it properly. We do want to help get this resolved for you.

Rated 1 out of 5 stars

SCAM/FRAUD - Tracking breaks on purpose for high-tier rewards

DO NOT WASTE YOUR TIME OR MONEY. I completed the "Coin Fantasy Go" offer up to World 178. My tracking worked perfectly until World 75, proving that my connection and download were valid. As soon as the rewards became high-value, the tracking "mysteriously" stopped.
I contacted their support with undeniable proof: screenshots of my level (178), player ID, and receipts for 22 in-app purchases. Their support team is a joke—they sent me automated rejection emails in less than 3 minutes without even looking at my evidence. They claim to "manually review" but it's just a bot closing tickets to avoid paying users.
I had to get a full refund from Apple for all 22 purchases because of this fraudulent behavior. MyChips is a dishonest partner that refuses to honor its commitments once you've spent money and time. Stay away from this offerwall if you value your money.
Date of experience: March 2026

24 March 2026
Unprompted review
MyChips logo

Reply from MyChips

We’re sorry to hear about your experience 😔

In some cases, issues like this can happen if certain requirements or guidelines weren’t fully met. However, if you believe this was a mistake, please reach out to our support team again and mention in your ticket that you were sent by the Trustpilot team so we can prioritize your case.

We appreciate your feedback 🙏

Rated 1 out of 5 stars

Not really good

Not really good. Most of the games you download don't even register you download them on there offerwall and the ones that do don't give you all the points

26 March 2026
Unprompted review
MyChips logo

Reply from MyChips

Thanks for sharing your experience—we’re really sorry to hear this 😔

Issues like this can sometimes happen due to tracking problems (like connection, permissions, or app settings), but we completely understand how frustrating it feels.

Please reach out to our support team and mention in your ticket that you were sent by the Trustpilot team, so we can prioritize your case and assist you better. We truly appreciate your feedback and will pass it along to our team 🙏

Rated 3 out of 5 stars

What i personally think they can improve on!

I think they can improve by getting back to people a little bit quicker especially when someone has been waiting a long time. I don't know what happened and i don't come off as rude or insensitive but I think the mychips game section has downgraded a little bit in my opinion. I feel like there use to be a lot more games to choose from and the amounts they would pay you were higher. Of course I understand things change but I feel like there has been a bit of a drastic change with the options available.

24 February 2026
Unprompted review
MyChips logo

Reply from MyChips

Thank you for your honest feedback!

We always aim to respond within 24 hours, and we’re sorry if we ever miss that mark.
We also appreciate your thoughts on the game selection and rewards, and we’ll make sure to pass this along to our team. Your feedback means a lot to us. Thank you again!

If you feel your experience has improved and everything is going well, we’d truly appreciate it if you could consider updating your review to 5 stars, it really helps support us!

Rated 5 out of 5 stars

The place to play games

My Chips has lots of fun games to play. Ik was looking for a place to play games which are fun and My Chips provides sich games.

Might there be a problem, they will help you sort it out. The service is great and they answer very fast.

Give it a try. You will see it for yourself.

23 March 2026
Unprompted review
MyChips logo

Reply from MyChips

Thanks so much for your great review! We’re glad you’re enjoying the fun games and our fast, helpful support.

We really appreciate the recommendation, and we’re always here if you need anything! 🎮✨

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