My Car Inspections Reviews 

53
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My car was in a crash and deemed a total loss by the insurers. They did their standard book valuations which undervalued my car by about 30%. My car was one of only about 100 in the country so there... See more

Rated 5 out of 5 stars

These guys may be cheaper than their better known rivals but the service I received just proves paying more isn’t always the best option. Shout out to Alan who was incredibly helpful and responsive. I... See more

Rated 5 out of 5 stars

Jim!!! I can never express how thankful I am, last week of November you gave me so much of your time, patience and knowledge, you even took some of the stress away that I have been going through... See more

Rated 5 out of 5 stars

Recently used this company to inspect a Cat C vehicle. Inspection booked for the following day. I received a call from Jim who gave me his initial assessment, followed up by a very detailed report. Ji... See more

Company details

  1. Vehicle Inspection
  2. Car Service

Written by the company

My Car Inspections are specialists in EV, Prestige, Classic & Cat S / Cat N used car inspections. Our independent, insured & accredited used car inspectors provide a nationwide pre purchase vehicle inspection service. We provide audited, insured & accredited independent engineers throughout the UK. These assessors include our own staff engineers in addition to specialist freelance inspectors. My Car Inspections offer a personal and professional service at competitive rates. We only allocate engineers that have suitable qualifications & expertise to match your individual inspection needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(53)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Couldn’t recommend these guys enough

Couldn’t recommend these guys enough. Really impressed with the service and the communication.

I had 2 inspections completed and they saved me from buying a car with a load of underlying problems.

Alan coordinated the inspection and kept me updated throughout the process. Jim conducted the inspection itself and was really thorough with his report; it was also clear to see that he had spent a lot of time going through the finer details. The report was professionally presented and was followed up with supporting images. On both occasions, I was able to have a good conversation with Jim over the phone to get his valued opinion.

If you’re buying a used car, I would highly recommend using My Car Inspections.

7 October 2021
Unprompted review
Rated 5 out of 5 stars

A+ service and then some

The pre-purchase checks were extensive and thorough. The post inspection report was professionally presented, with clear accompanying photographs. The engineer was prompt, polite and honest.

What struck me the most was the assistance provided that is not shown as part of the service report: the engineer had knowledgeable, balanced views about the car make, model and the market in general, which were invaluable in making the purchase decision.

To be honest, I'm struggling to think of any fault or failing with their service that would give the review more balance. I recommend My Car Inspections wholeheartedly.

14 August 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Classic Car Inspection

First classic car i wanted inspected they stopped contacting me when they knew i was having it inspected, so saved me money by default. Second classic car was at auction, I recieved loads of photos of sub standard areas and a complete in depth written report from the engineer. Saved me a lot of money. Friendly professional company I would highly recommend.

14 August 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend this service

Highly recommend this service, which I used in the Hereford area, the mechanic Jim was absolutely professional and friendly, certainly knew his stuff, a very legit company with quality, knowledgable engineers/inspectors. Recommend.

12 August 2021
Unprompted review
Rated 5 out of 5 stars

MycarInspections - 1st class start to finish

I was quite stressed about purchasing a vehicle that I had not test driven or seen and so I was checking online for independent inspection people for cars. I am sooooo glad I found mycarinspections- they arranged the appointment with the dealer inspected the car (far better and detailed than I or any of my family/friends could have done) and produced a report with pics and detailed checks on literally everything that you need - electrics brakes clutch non electrics body wear history etc. I have had a 1hour call to go through the report and the detail I have received I doubt any other company that is in this field can match - ( definitely not for the price) - Alan who arranged the whole process is so prompt and efficient communication wise and Jim who did the inspection was such a valuable person to know. I think the £175 I paid is dirt cheap for what I received and I truly hope that these types of genuine businesses go from strength to strength as they provide amazing value add. I reside in Preston- car was 6 hours away - so clearly an amazing amazing result. I have pictures a detailed report with 6 or 7 tabs covering different aspects and on top I spoke with the inspection person. The biggest gain peace of mind- Can AA/RAC match these guys? I doubt it - Can they match for price - Impossible.

30 May 2021
Unprompted review
Rated 5 out of 5 stars

Extremely happy with the service from…

Extremely happy with the service from My Car Inspections. Within 24 hours of my original enquiry they contacted me had it booked in and completed the inspection (all on a Sunday) by Monday evening I had a full comprehensive report and they were available immediately to answer any follow up questions. Having used a few car inspections company’s in the past these were by far the best and I will continue to use.

28 March 2021
Unprompted review
Rated 5 out of 5 stars

Beyond my expectations

Like many, I do get a little fatigued by our endless review culture, but the fact that these guys haven't asked or prompted me to do this is partly why I'm bothering. Really, their service was excellent. In little more than 24 hours I was in receipt of a very comprehensive report with images, telling me everything I needed to know and more. Furthermore, the engineer was more than happy to discuss some of the finer points over the telephone. Great service at a fair price. Will definitely use again.

31 January 2021
Unprompted review
Rated 5 out of 5 stars

Very impressed

These guys may be cheaper than their better known rivals but the service I received just proves paying more isn’t always the best option. Shout out to Alan who was incredibly helpful and responsive. If it wasn’t for them I would of made some potentially dangerous and costly car purchases. I’ve used them several times now and wouldn’t hesitate to use them again.

6 January 2021
Unprompted review
Rated 5 out of 5 stars

I had lost hope with the Car Dealer who…

I had lost hope with the Car Dealer who who sold me accident damage car which he did not disclose and said it’s Roadworthy.. After having doubts I contact Jim in Birmingham he made a full report with photos and then the Dealer refunded my £6000 in the Report it said where the impact was in the accident and the Car was sold as Unroadworthy.I would recommend them for the report.

8 October 2020
Rated 5 out of 5 stars

Very easy and professional experience…

Very easy and professional experience from initial contact, made a booking over a weekend and inspection was organised for the following Monday afternoon. Report was very detailed including pictures, communication was excellent I was even able to phone the engineer post inspection, great to be able to talk and discuss the report. Would highly recommend and money well spent. I did not proceed with the purchase.

7 October 2020
Unprompted review
Rated 2 out of 5 stars

Felt like terms and conditions mean they won't check oil levels

Note, this is a genuine review, not an "invited review". Politely I would say, that I did book, but cancelled and booked another firm because A) they only started their company three months ago (Inspect My Car Ltd Company number 12650225 Incorporated on 8 June 2020 B) T&C on their site feel rather limiting, refering to not removing any component for checks. Makes it feel like they're not checking oil levels etc. C) Motor dealer advised me they had not booked a slot, too long had passed.
D) they didn't provide a sample report.

So politely we cancelled, and went elsewhere as it felt like they hadn't started on the right foot to us.

(they don't give any order number - but they sent My Car 241 Date: Wednesday 16th September 2020)

21 September 2020
My Car Inspections logo

Reply from My Car Inspections

Please note the reviewer was fully aware of the following at the time they wrote their review.

A) My Car Inspections have been subject to a management buyout, the legal entity/ownership of our company changed in June 2020 but the mycarinspections.co.uk platform, offices, staff and engineers remain the same. We remain committed to continue and improve the valuable service we have provided over the last 12 years to new and existing clients.

B) We do check fluid levels on all of our inspections.

C) We did not contact the dealer as the inspection request and prompt cancelation were received outside of our office hours.

D) We are unable to provide full access to our database of reports due to data protection but do provide examples with text and images on our website. The following link was shared with the reviewer, these examples include fluid level checks. https://www.mycarinspections.co.uk/blog/#Knowledge%20Base

We are disappointed with the accuracy of the review, especially considering the reviewer hasn't used our service.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. We were let down by the AA on the day they were due to do a pre-purchase inspection on a vehicle and the owner didn't want to hold it any longer. I called My Car Inspections and they pulled out all the stops and were able to do a same day inspection for us! The inspection was great, really thorough and provided us with a very honest and respectful report with lots of photos which enabled us to have the confidence to decide whether or not to go forward with the purchase. I would definitely recommend them.

15 September 2020
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service. I opted for the N and S class specialist inspection. The inspection was exceptionally thorough and detailed! I'd definitely definitely use this service again when buying a car I am unsure of. I ended up not buying the car based on the report, which probably saved me a huge mistake and a lot of money down the line

9 July 2020
Unprompted review
Rated 5 out of 5 stars

Great inspection on 20 year old car

Jim carried out the inspection on a 20 year old car we were looking to purchase and thanks to his thorough work and diligence we had solid information and facts to decide not to go ahead with the purchase. We had picked up on some inconsistencies during the viewing and when we discussed Jim's very comprehensive report with him our niggles turned in to more solid concerns. Jim was also able to pick up on MOT advisories which was not available either on the GOV website or the HPI check service which we normally use to get an idea of historical issues. For us it was well worth the up front investment to mitigate against a potential costly mistake. Will definitely use this service again - thank you Jim and thank you RAC for not offering this service during the covid-19 lock down, their loss, My Car Inspections and our gain :)

9 July 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Great review, very thorough, uncovered some questionable work which illustrated the true condition of the car and helped me avoid what could very well have been a money pit. The engineer was extremely helpful and took his time going over the report too.

26 June 2020
Unprompted review
Rated 5 out of 5 stars

A good service all round

A good service all round, engineer good to speak with and took my call in the evening time. Even the garage were impressed with one spot he made! I would use the service again.

12 June 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look