Had my Subaru serviced here and unfortunately found too many issues and had to scrap it. The kind gentleman gave me a free service so grateful I can tell the staff at this place isn’t just in it for t... See more
Company replied
West Lakes Mall, Enter off Turner Drive, 5021 West Lakes, SA, AU
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Had my Subaru serviced here and unfortunately found too many issues and had to scrap it. The kind gentleman gave me a free service so grateful I can tell the staff at this place isn’t just in it for t... See more
Company replied
It has always been a pleasure dealing with the staff at My Car Tyre & Auto services at West Lakes SA. In previous years it was K Mart. The service for Tyres & Servicing of our Outlander was handled i... See more
From the moment I entered, I was welcomed and well looked after. I always appreciate the way that MyCar doesn't take advantage of me. I feel that as a woman, mechanics can take advantage quite eas... See more
I take my hat off to Luke ! Took my Mercedes in for an air conditioner regas and was told there was a deeper problem with the compressor. Luke put me on to another business that could do the repai... See more
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
West Lakes Mall, Enter off Turner Drive, 5021, West Lakes, SA, Australia
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Everyone here is super helpful and kind. I honestly could rate everyone here much higher. I don’t feel intimidated and feel like I can ask silly questions without being made to feel that way. I trust that they are honest when quoting me, and never feel like I’m being taken for a ride. Highly recommend.
Luke and the team keep you informed with what is required for your vehicle. They are happy to answer any questions you have. Highly recommend the only place I will let service my car.
Ease of booking, timely service and reasonable charge. The only criticism was that there was no report attached of the wheel alignment that was carried out.
Great communication from staff about what needed to be done
The staff were extremely friendly and were able to complete the Service within the time frame asked of them.
It was helpful knowing the cost of the service in advance.
Offered me different payment options
Kept repairs affordable
They checked out the issue with our brakes, gave me a quote for repair, and got them fixed by lunchtime.
We managed to book our van in within a couple of days. The problem was fixed along with a service. Would recommend.
Wonderful, knowledgeable and friendly staff at West Lakes mycar! This shout-out goes especially to Dylan, who went above and beyond to genuinely try and source my preferred tyre type — the Kumho HT51s that had carried our family an impressive 85,000 km in just three years and were true to their warranty hype. I really appreciated Dylan’s honest efforts, his patient follow-up call, and the respectful, friendly way he spoke with me as a female rural customer — that alone has well and truly earnt West Lakes mycar a BIG tick and my continued support.
Dylan was also fantastic with my 82-year-old dad, who deliberately drove nearly 200 km just to have his four new tyres fitted and wheels aligned at West Lakes - all because of the positive manner in which Dad's phone call inquiry was handled.
The whole Westlakes team, including the helpful service desk staff, show that great service really does take a little bit of the sting out of a big spend. Well done, everyone — I look forward to seeing you all again when it’s time for the next set of tyres -hopefully the Kuhmo HT's will be back :-)
MyCar management chased up a problem that I had been experiencing for a while, they got a part in for me all the way from WA. They communicated when the part was here in SA and ready to be placed in my car. It is great to have a working heater again, thanks guys!
The staff at mycar West Lake were fantastic and kept us informed of what was happening to our car. Highly recommend them.
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