mycar Tyre & Auto - West Lakes Reviews 

My vehicle service only took 1h and 30 mins, i dropped the vehicle at 08.00am and received a text message at 10.30am advising me it was ready to collect.

We sent our car in for road worthy check before driving off to Sydney. We were being greeted by a guy name Luke. He was friendly, professional and took the time to explain to us on the brake pad plan as we just had ours changed with my car auto at west lakes. The service provided by Luke was fantastic. I would highly recommended them to anyone who wishes to service their vehicles to pay them a visit . Keep up the good work guys 👍

Great communication and information about my car

It was an overall pleasant experience, very friendly and professional. They tell you what will happen and roughly how long it will take, and all with a smile and pleasant manner.
I highly recommend them 🙂

Excellent, friendly service

Luke and the team were fantastic at diagnosing the issue and offering me a solution. Car wan back on the road the same day. Superb!

Friendly informative staff, good service and well priced

Very accommodating and helpful with their information.

Always amazing, fantastic fast efficient service and great customer service. Highly recommend 👌 👍 👏 🙌 😀

Car was ready on time as promised and service was friendly and not pushy.

Had new tyres fitted. Booked online. Easy drop off, job was done before the scheduled time and I received a phone call and text alert. Staff were great and informed me about warranty and free tyre rotations. Great!

Only issue was their website didn’t work in Firefox or Edge. Had to install Chrome.

Clear, informative & on time.
Great customer service

I bought a car at auction without seeing it in person and they looked over the car for me. Diagnosed a few issues which have now been resolved and car is now driving perfect. Great service and knowledgeable staff so have no complaints whatsoever

Constantly astounded by the great customer service I receive at mycar west lakes. In a world where there is very little.

Very efficient and professional experience from moment of booking vehicle to the completion of work. Thank you Luke and Team.

Shit service.I went there and he told me he would ring for a price to get the part to fix my car and get back to me.Its been a week now and no phone call.Bad customer service.

My straightforward service took 4.5hrs!!! I had pre-booked but somehow last minute bookings for the Black Friday tyre sales were prioristed (which was never communicated to me). I was told I would have my car back by lunch time but it wasn’t ready until nearly 2pm! I wasted my whole day waiting for my car to be finished and I had to reschedule other appointments. A very disappointing experience.

I spent $1638.00 on this trip and I am not satisfied that the problem identified has been fixed. The car veers to the left and has chewed out 2 perfectly good tyres. Mycar West Lakes is convinced they have rectifed the problem but both my wife and i are sure it hasn't, We have another car 1 year old that goes perfectly straight - this one doesn't.