One of the workers accidentally damaged my glove box and after one phone call, one email and two days the ordeal was over! I had a new glove box and the entire issue was dealt with at no cost whatsoev... See more
Location
Switch locationWaurn Ponds Shopping Centre 173-199 Pioneer Road Enter off, Princes Highway, 3216 Waurn Ponds, VIC, AU
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See what reviewers are saying
Always very happy with the service of MyCar Waurn ponds. They are through ,always on time with my car, They are very helpful at all times reception is always helpful and explain what needs to be... See more
MyCar Waurn Ponds were great in promptly booking us in to see if they could repair a punctured tyre that we'd purchased from them under their tyre care plan. Unfortunately the tyre could not be repair... See more
The person i normally deal with is very upfront and doesn't fluff around. However the person i dealt with this time was telling me that i needed this and that, including a wheel alignment (i had about... See more
Company details
- #2 of 3 best companies in Tire Shop
- #1 of 2 best companies in Auto Electrical Service
- #1 of 1 best companies in Car Battery Store
- #1 of 1 best companies in Car Repair and Maintenance
- #3 of 3 best companies in Mechanic
- #2 of 2 best companies in Oil Change Service
About mycar Tyre & Auto - Waurn Ponds
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Waurn Ponds Shopping Centre 173-199 Pioneer Road Enter off, Princes Highway, 3216, Waurn Ponds, VIC, Australia
- (03) 8585 7169
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Fantastic efficient service, clear process to follow and work to budget.
Always so efficient and clear at waurn ponds. Such good service and communication. My car was humming beautifully after they were done.
Service people were good but quoted…
Service people were good but quoted things wrong with my car that really didn't need doing.
The personal support and the fair…
The personal support and the fair pricing for the service work
MyCar Waurn Ponds awarded 5 Stars
MyCar Waurn Ponds lived up to my expectations of excellent service and friendly and helpful staff. Store manager Michael was very respectful and helpful as he explained the work that needed to be carried out. His quote was clearly laid out and easy to understand. The front suspension work was completed efficiently and on time. MyCar deserve 5 stars for excellent customer service.
Great location
Great location, you can do the shopping while your car is being serviced. Friendly staff, everything explained clearly.
I was told it would take about 1 1/2…
I was told it would take about 1 1/2 hours and that’s how long it took.
We always have a great experience at…
We always have a great experience at mycar waurn ponds. Friendly, polite staff, great service ! We will always get our Tyers here! Thanks guys
Prompt efficient service
Michael and the team are constantly A1
Michael and the team are constantly A1. Thank you for making 'my car' services such an enjoyable experience.
The person i normally deal with is very…
The person i normally deal with is very upfront and doesn't fluff around. However the person i dealt with this time was telling me that i needed this and that, including a wheel alignment (i had about 3 in the past 2 years, which was strange). When i took my car to a different tyre place for a new tyre i asked them if i needed a wheel alignment and they confirmed that NO i didn't need one. I normally trust this place and have been taking my car here for years however I felt like i was being taken for a ride on this last visit which doesn't sit right with me.
Customer service
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