I dropped in unannounced and asked for help there and then - it was quite busy In fact very busy - yet they were able to attend my issue and paid half the price of other quotes The staff were frien... See more
Location
Switch locationAshenden Street, Ashenden St (near Corio Street), 3630 Shepparton, VIC, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The price was excellent and service great. Went over and above just a standard tyre change in letting me know of an issue with my steering wheel that needs an adjustment. 😊👍
Caleb and his team went out of their way to service our car. He was open and kind, attentive and honest with pricing and what work needs to be done when rather than pushing. Very approachable team and... See more
Had a really good experience with MyCar. The staff were friendly, professional, and kept me updated throughout the service. Everything was explained clearly, and the process was smooth and hassle-free... See more
Company details
- #3 of 4 best companies in Tire Shop
- #1 of 2 best companies in Auto Electrical Service
- #1 of 1 best companies in Car Battery Store
- #1 of 1 best companies in Car Repair and Maintenance
- #3 of 3 best companies in Mechanic
- #2 of 2 best companies in Oil Change Service
About mycar Tyre & Auto - Shepparton
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Ashenden Street, Ashenden St (near Corio Street), 3630, Shepparton, VIC, Australia
- (03) 8585 7127
4.9
Excellent
692 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Appeared unannounced
I dropped in unannounced and asked for help there and then - it was quite busy In fact very busy - yet they were able to attend my issue and paid half the price of other quotes
The staff were friendly and polite
I was there for approximately 20-30 mins - my issue solved
I’ve have there once before for a service will be going back 🙂
9 June 2026
Unprompted review
The price was excellent and service…
The price was excellent and service great. Went over and above just a standard tyre change in letting me know of an issue with my steering wheel that needs an adjustment. 😊👍
4 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from mycar Tyre & Auto - Shepparton
Hi Francois,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Caleb and his team went out of their…
Caleb and his team went out of their way to service our car. He was open and kind, attentive and honest with pricing and what work needs to be done when rather than pushing. Very approachable team and smiles all round! We’ve been coming to MyCar for more than a decade.
26 May 2026
l took my car for a service at mycar…
l took my car for a service at mycar Shepparton for the first time and was charged as quoted.The next morning l noticed a puddle of water underneath my car so l rang them and Caleb said bring it back and l will have a look at it as it turned out l need a new wind screen water bottle as it has a crack in it which was written on the mechanics report and l also must say they were a very friendly team
19 May 2026
Unprompted review
Had a really good experience with…
Had a really good experience with MyCar. The staff were friendly, professional, and kept me updated throughout the service. Everything was explained clearly, and the process was smooth and hassle-free. My car was finished on time and running well afterwards. Great customer service and very reliable, highly recommend!
18 May 2026
Unprompted review
Staff is always friendly and helpful…
Staff is always friendly and helpful and I trust them with servicing my car.
8 May 2026
I called in unannounced with a screw…
I called in unannounced with a screw sticking out of my tyre. Within 20 minutes I was on my way with anew tyre fitted. Nothing was too much trouble for the staff
14 May 2026
All aspects of my purchase/ service…
All aspects of my purchase/ service experience were great: able to make a booking quickly, very polite and prompt service when dropping off car & very good pricing.
12 May 2026
Prompt efficient service.
Prompt efficient service.
Car was ready before predicted time.
I have Always used My car for tyres and tyre fitment.
Highly recommend Mycar Shepparton. ⭐⭐⭐⭐⭐
9 May 2026
Excellent Service!!
2 May 2026
I found Mycar helpful
I found Mycar really good at the way they informed me of what was needed for my car and what they were going to do regarding my new tyres
6 May 2026
I have been having my car services for…
I have been having my car services for years with Mycar and have always found them so easy to deal with.
5 May 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.