The on line booking process was easy to use. They had great customer service. They did not carry out extra work without calling me first. They explained other things my car needs to have done. Highly... See more
Location
Switch locationPimpama City Shopping Centre, 102 Pimpama Jacobs Well Road, 4209 Pimpama, QLD, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Rob is amazing always up front with what needs to be done and what has to be done and finds solutions to problems that are affordable and safe unlike other places that charge the earth for the same re... See more
Needed my drivers side window regulator replaced urgently as l was unable to fully wind up the window. The team was able to replace the old regulator and motor the following day at a fair and reasonab... See more
Sorted out the new tyres, managed to get stripped wheel stud out and put new one. They road tested alignment and they weren't 100% happy so rather than just saying tgatll do they readjusted and went... See more
Company details
- #3 of 4 best companies in Tire Shop
- #1 of 2 best companies in Auto Electrical Service
- #1 of 1 best companies in Car Battery Store
- #1 of 1 best companies in Car Repair and Maintenance
- #3 of 3 best companies in Mechanic
- #2 of 2 best companies in Oil Change Service
About mycar Tyre & Auto - Pimpama
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Pimpama City Shopping Centre, 102 Pimpama Jacobs Well Road, 4209, Pimpama, QLD, Australia
- (07) 3215 8350
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy customer
The on line booking process was easy to use. They had great customer service. They did not carry out extra work without calling me first. They explained other things my car needs to have done.
Highly recommend them. Will definitely go back there.
First choice for car maintenance & tyres
Great customer service, good knowledge and advice from staff.
May use AI-assist with repliesRead more
No friendly service
No friendly service. Was Not explaining what did during the service until l asked.
I had problems in break system and noticeable when wheel rotating did not comment on that and other problems like problems in light system which waning massage is already displayed in the monitor. If they could be friendly and took small timing to explain me this could have been a different experience and l would book for a repair at mycar and now l totally changed my mind for a better service provider.😕

Reply from mycar Tyre & Auto - Pimpama
Easy to deal with and the works are…
Easy to deal with and the works are completed as they should be. Good pricing also
The people who helped me out with the…
The people who helped me out with the quote were very helpful and the guys in store were very clear and helpful on the day . Thankyou
Great service and great prices
Great service and great prices. Their service was fantastic and I would highly recommend.
Great prices and service
Great prices and service, and I love the free 12 month roadside assistance with every service.
The team were very helpful and had 2…
The team were very helpful and had 2 new tyres fitted and ready to go in such a short turnaround. Would recommend.
Staff were professional
Staff were professional, friendly and easy to deal with. They were able to fit us in last minute.
Excellence
Rob is amazing always up front with what needs to be done and what has to be done and finds solutions to problems that are affordable and safe unlike other places that charge the earth for the same result. Rob is such a great asset to Mycar at Pimpama. Tim my amazing mechanic is the best mechanic he gets the job done and my Rav 4 loves him. Wouldn't go anywhere else.
Customer service was great from the…
Customer service was great from the time I booked the car in and to the time I drop it off and pick the car up.
Friendly professional staff,always up…
Friendly professional staff,always up front with everything,they fixed a problem that i had for ages,great for servicing your car aswell, highly recommend 👌 👍 😀
Visited the Pimpama store and received…
Visited the Pimpama store and received excellent customer service.
I would highly recommend them.
We get all our services done at Mycar…
We get all our services done at Mycar for both cars, Rob and the team are always friendly and accommodating, couldn't recommend them more highly
Great job all on time
I thought the customer service was…
I thought the customer service was fine, just kept waiting while the counter person had at least of 5 mins discussiom with a staff member while I was waiting to book in, from my experience, the customer should be considered first and internal business discussions held later. Matters requested for action during the service were not advised upon vehicle collect, I had to ask the counter person, a better post service summary of repairs or otherwise needs some improvement.
Very good customer service
Very good customer service, quick efficient and priced right,
Very good customer reception, polite and cheerful.
Window regulator replacement
Needed my drivers side window regulator replaced urgently as l was unable to fully wind up the window. The team was able to replace the old regulator and motor the following day at a fair and reasonable price. Great service- well done!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







