mycar Tyre & Auto - Palmerston Reviews 334

TrustScore 4.5 out of 5

4.7

The Hub Shopping Centre, 3 Maluka Drive, 830 Palmerston City, Northern Territory, AU


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See what reviewers are saying

Rated 5 out of 5 stars

It's always a pleasure taking my vehicles to Brett and the MyCar team. Verbal and written communications and shared information is direct and to the point. No mixing words. No wasting time. Yes excel... See more

Rated 4 out of 5 stars

Took my car in for a service as mycar Palmerston, unfortunately I felt like the customer service was quite bad. The front desk person barely spoke, was cheerful or happy, just blunt and plain and seem... See more

Rated 5 out of 5 stars

Great service, dropped in late arvo, wasn’t expecting anything till the next day, he said the lads can put on a new tyre now, will be on your way in 10 min

Rated 5 out of 5 stars

I have used My Car Tyre and Auto in Palmerston NT for my last 2 car services and will continue to do so. I really like the online booking system, and the reminders leading up to bookings are very he... See more


Company details

  1. #3 of 4 best companies in Tire Shop
  2. #1 of 2 best companies in Auto Electrical Service
  3. #1 of 1 best companies in Car Battery Store
  4. #1 of 1 best companies in Car Repair and Maintenance
  5. #3 of 3 best companies in Mechanic
  6. #2 of 2 best companies in Oil Change Service

About mycar Tyre & Auto - Palmerston

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • The Hub Shopping Centre, 3 Maluka Drive, 830, Palmerston City, Northern Territory, Australia

  • (08) 8995 7303

4.7

Excellent

TrustScore 4.5 out of 5

334 reviews

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4.7

All reviews

(334)

35,598 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The sales person was very rude as I was…

The sales person was very rude as I was told on a call that they will rotate the tires, but the sales person did not rotate the tire

6 June 2026
mycar Tyre & Auto - Palmerston logo

Reply from mycar Tyre & Auto - Palmerston

Hi Gourav​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 3 out of 5 stars

I booked the tyre and wheel alignment

I booked the tyre and wheel alignment. Also the previous tyres are also changed by them and so they are due for wheel balancing. They only did wheel balancing on the two they changed but not on others covered by tyre life saver programs. I don't know how that works.

25 May 2026
Rated 5 out of 5 stars

Helpful

Conveenient, excellent customer service and efficient reliable expertise

13 May 2026
Rated 5 out of 5 stars

Great service

Great service, dropped in late arvo, wasn’t expecting anything till the next day, he said the lads can put on a new tyre now, will be on your way in 10 min

7 April 2026

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