mycar Tyre & Auto - Cleveland Reviews 143

TrustScore 5 out of 5

4.8

Shore Street West, 4163 Cleveland, Queensland, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Went in with a dodgy valve on my tyre the same day. Replaced the valve with a smile free of charge and within 30 mins. Excellent experience

Rated 5 out of 5 stars

Can't believe it that mycar Tyre & Auto in Cleveland honoured their warranty on tyres - they replaced a punctured tyre with an exact match. No questions, no waiting, on a spot and with big smiles. Ver... See more

Rated 5 out of 5 stars

Brad and the team, have been extremely helpful, and listen to any concerns i have regarding the car. They spend the time to explain what's going on and the best possible way to fix issues. Defini... See more

Rated 5 out of 5 stars

I can’t thank the guys here enough for the amount of effort that they went through to ensure my car was fixed on the same day. Jordan and his Co-workers went above and beyond to find a particular piec... See more


Company details

  1. #3 of 4 best companies in Tire Shop
  2. #1 of 2 best companies in Auto Electrical Service
  3. #1 of 1 best companies in Car Battery Store
  4. #1 of 1 best companies in Car Repair and Maintenance
  5. #2 of 3 best companies in Mechanic
  6. #2 of 2 best companies in Oil Change Service

About mycar Tyre & Auto - Cleveland

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shore Street West, 4163, Cleveland, Queensland, Australia

  • 07 3215 8356

4.8

Excellent

TrustScore 5 out of 5

143 reviews

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Rated 5 out of 5 stars

Brad mycar Tyre & Auto Cleveland

Brad and the team, have been extremely helpful, and listen to any concerns i have regarding the car.
They spend the time to explain what's going on and the best possible way to fix issues.
Definitely recommend

15 April 2026
Rated 5 out of 5 stars

Can't believe it that mycar Tyre & Auto…

Can't believe it that mycar Tyre & Auto in Cleveland honoured their warranty on tyres - they replaced a punctured tyre with an exact match. No questions, no waiting, on a spot and with big smiles. Very impressed!

9 April 2026
Rated 5 out of 5 stars

Service was great

Service was great. Super kind and explicitly explain thing for you to understand better in case of something happening. Thank you

27 March 2026
Rated 4 out of 5 stars

Great staff, great service

Always good staff, good service, good timing, prompt response, however....

I have 300,000km on the X-Trail and I book all my work with you guys, brakes tyres servicing wipers etc, may I suggest that you not try to upsell me - the last two services I booked as usual the basic service (what you call essential) and you tried to bill me essential plus. Not professional.

Also, you may know that the only reason I book with Cleveland is because you run me home before and after (a two minute drive, very kind of Isaac and of Kaiden). However this last service I was told they couldn't do the return drop-off being too busy so I walked there, 40 minutes to find two people there and not a single vehicle in the shop. Please gentlemen, it really suits me to book with you, please realise how important to me is this courtesy pick-up/drop-off.

Kindly take my comments in good faith.

Yours..... Jack

26 March 2026
Rated 5 out of 5 stars

Happy customer

I needed a tyre replacement pretty urgently as one of my tyres had been punctured and could not be repaired. They were super friendly on the phone and fitted me in within the hour. Great service, quick and friendly. Highly recommend and I will only get my tyres from here now.

17 March 2026
Rated 5 out of 5 stars

New tyres

Great service in and out within a hour for 2 new tryes, lovely staff very chatty
This is my go to for anything for my car
Always give you the best price and tell u all costs so no surprises when u go to pay.

3 March 2026

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