Julian has been so helpful with my car service experience right from the start of booking to delivering the car after service. I have been taken my vehicle to this place for service for the past few... See more
Location
Switch locationBroadway Shopping Centre, Enter off Francis Street, 2007 Glebe, NSW, AU
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See what reviewers are saying
Customer service was truly excellent - very helpful and very pleasant. Car service was well done, without a huge wait. I filled in time by seeing a film at Hoyts cinema upstairs and a doing a bit... See more
I was well looked after by Julien and Marco at mycar Broadway. They promptly fitted me in that day and made sure my car was safe, sound and good to go - immediately before a long journey home fol... See more
I had 2 headlights out & a long distance drive ahead. Marco immediately booked replacement and whilst attending his service tech found an alternator belt problem so they squeezed fixing into an alread... See more
Company details
- #3 of 4 best companies in Tire Shop
- #1 of 2 best companies in Auto Electrical Service
- #1 of 1 best companies in Car Battery Store
- #1 of 1 best companies in Car Repair and Maintenance
- #2 of 3 best companies in Mechanic
- #2 of 2 best companies in Oil Change Service
About mycar Tyre & Auto - Broadway
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Broadway Shopping Centre, Enter off Francis Street, 2007, Glebe, NSW, Australia
- (02) 9212 8922
4.6
Excellent
646 reviews
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These guys are the best
These guys are the best. Great service. I literally trust them with my life, keeping the car safely running
10 June 2026
Nail puncture
Nail puncture, booked us in straight away, efficient and friendly service, very reasonable cost
2 June 2026
Good Customer Service
Julian has been so helpful with my car service experience right from the start of booking to delivering the car after service. I have been taken my vehicle to this place for service for the past few years and will continue to do so as long as the cost is reasonable.
29 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
VERY POOR CAR SERVICE
Took my car in for a service and only days later had a warning come up saying there was a charging system malfunction and to pull over immediately which was alarming as I was on a main road. I took my car to a local mechanic and he noticed both the serpentine and water pump belts were missing until he had a dig around the engine and retrieved the belts that were completely shredded at the bottom. I was then told my car had been running on just the battery and that the service I received from Mycar had been poor. I called Mycar and told them about the belts and received no apology, no explanation or any acknowledgment of the negligence and danger it caused, and to just bring the car in after giving me a quote, which I was not going to do as I have no interest in giving any more of my hard earned money to Mycar. Absolutely shocking. I will be telling everyone I know to avoid this place.
10 April 2026
Unprompted review
Reply from mycar Tyre & Auto - Broadway
Hi L.C,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Excellent service
Always any issues stated clearly. Thank you for going over and above yesterday to finish the car so I could drive it home.
18 May 2026
Friendly customer service
Friendly customer service. Understandable and supportive. Great price. Shout out specially to Marco.
15 May 2026
Thank you for helping me out
11 May 2026
Unprompted review
Great experience
Friendly, efficient staff - delivered on time and kept me updated throughout the day
3 May 2026
Great service
Great service, prompt responses, prepared to help.
Friendly and knowledgeable.
8 May 2026
I went for pink slip and recieved a professional service
Store manager really kind and professional. Highly recommend the services
3 May 2026
Reply from mycar Tyre & Auto - Broadway
Hi Khusboo,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Efficient and reliable service
29 April 2026
Key problems
Had problems with my keys and central locking system and called the centre in Broadway. I was scheduled in toght away to bring the car and keys for checking. Mustafa was a great help and resolved the issue with the keys right away.
22 April 2026
Unprompted review
Excellent service and completed earlier…
Excellent service and completed earlier than scheduled time. Thank you for the expert advice as to 6 monthly service on 2016 Subaru Outback model
25 April 2026
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