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My Canada Payday Reviews 1,158

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TrustScore 4.5 out of 5

4.6

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, efficient, and reliable, often highlighting the quick response times and easy application process. Many people appreciate the excellent customer service, noting the staff's politeness, helpfulness, and professional approach in assisting with various needs and questions. The user experience is frequently described as streamlined, easy to follow, and stress-free, making the overall process very pleasant for consumers. However, some customers also noted issues with the process being time-consuming and invasive, with claims of long waiting periods for loan approvals that were advertised as quick. A few other people also felt that customer service was unhelpful, leading to problems like locked bank accounts and unsatisfactory interactions.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its speed, reliability, and ease of use.... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness, efficiency,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

User experience

Customers consistently report positive experiences with the user experience, highlighting the ease and speed... See more

Response time

Customers consistently note positive experiences with response times, with many praising the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve always had an amazing experience with this company. They’re trustworthy, knowledgeable people. Transparency is wonderful with this company and good thing you can call to speak them if needed!! Th... See more

Rated 5 out of 5 stars

I have been a client with My Canada Payday for a couple of years. This group is super client-focused and supportive while using a platform that is streamlined and efficient. The process is quick an... See more

Rated 5 out of 5 stars

I've been using my canada payday for a few years and never have I ever had an issue. If I need more than 3 payments they allow that. Responding time is amazing. Deposit after papers are signed ate wit... See more

Rated 5 out of 5 stars

Everything worked well today. The verification process with the bank is much quicker and easier since you changed providers. I have applied enough times now that I know exactly what to look for and... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

Online payday loans in Canada. Borrow up to $1500 and get the funds in your account immediately.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellence is excellent!

Communication is great.There is a follow up for everyhing. 100% ontime.they get it done! What more can I say, they did it , I got it and I'm happy, a great Canadian experience.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Fast and easy

This is a great and easy way to get a small loan until the next pay. The staff are friendly and extremely helpful. the process is fast and conveniant.

16 May 2025
Unprompted review
Rated 2 out of 5 stars

Not going to lie the website is trash

Not going to lie the website is trash. They don't even have a login button. What to expect: they ask for all of your information upfront and everything else is done by email links leaving you wondering wtf is even going on. It took about 20 minutes to get an email regarding the status of my loan (denied) to which I contacted customer service to have my account and information deleted (only reason they get two stars). Very unprofessional all-around

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

They are great, very helpful and understanding with any issues I had over the past 2 years.
I highly recommend

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Easy and Quick Process

They have straight forward process - so easy just create your account - and apply for loan - do the steps and you get your money fast. Excellent Service.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Super fast getting funds

I’ve used My Canada Payday for a few years now and today was the absolute fastest I’ve ever gotten my money! It was in my account before I got the email saying to give them 30 minutes! Lol always awesome!!

3 April 2025
Unprompted review

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