Telemarketing nonsense. They found my daycares number via public records since its a licensed daycare in Canada. They used that number to proactively call me and try to offer me services. So i go t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I wanted to deactivate my account and I was ghosted in chat. The moment I mentioned that had to cancel service I was left to figure out how I would be contacted- googling the internet for answers! Poo... See more
Start up has had some problems, maybe provide more couching on what to do when you have problems with parents being able to get into their child’s account. Some parents, family, pick ups, would get in... See more
As an educator, this software is time consuming and very clunky. In order to create one row of a lesson plan it takes no less than 16 clicks - for one row! Keep in mind that one row includes ONLY Circ... See more
Company details
Written by the company
Easy-to-use preschool & child care management software. Manage classrooms, observe students, collect tuition, communicate with families - all from one app!
Contact info
275 Battery St, 23rd Fl., 94111, San Francisco, United States
- mybrightwheel.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recomend
as A teacher it makes it so much easier to have direct communications with the parents and share the activities of the day with them! Love it!
Best app for schools and teachers!
Brightwheel is an excellent app that is easy to use and visually pleasing. Compared with other similar apps, I much prefer brightwheel’s ease of use and features. There are a wide variety of functions available, all of which make managing classrooms and communication much faster and more efficient. I have been using the app for years and will continue to reccomend it over other similar apps.
I appreciate the ease of using…
I appreciate the ease of using Brightwheel. I believe our parents are pleased as well. I did have some issues with billing features early on and I am very aware that they are making changes to have certain features we need and I'm excited to see all the changes. Once the new features are added I believe Brightwheel is going to be worthy of 5 stars. Thank you!
My Brightwheel experience has been…
My Brightwheel experience has been great! A couple of things that could make i better would be attendance based billing and linking Brightwheel payments to Quickbooks.
Confident
I am more and more comfortable with Brightwheel. I am a premium client and have been for 6 months. My difference between giving 3 stars instead of 4 is while, you can email questions/ask for help, sometimes you need to speak live to BW. I do wish that reaching out live was more available. Yesterday, I had my first call and after 20 minutes I had many issues answered and I felt so much more confident in using BW...and since I feel more confident it will benefit my business tremendously!
As a parent and teacher I find this app…
As a parent and teacher I find this app very user friendly
We totally love brightwheel
We totally love brightwheel, especially since we accept public funding from our state and most of the time the children start in our center before the state system updates and having brightwheel helps us with keep accurate attendance that I can easily refer back to when back-dating the state's program. THANK YOU!!!
I love using Brightwheel!
I love using Brightwheel. It’s been so convenient and easy to use. It’s one of our biggest qualities as a daycare for parents. It’s now part of our advertisement that we use Brightwheel. Parents LOVE seeing the updates of their child each day. The best part for us, no hassle of going to the bank with the online payment parents can make!
Brightwheel is such a fun and easy app
Brightwheel is such a fun and easy app! I love the convince of being able to leave a quick note or picture to the parents. I also love this app from a parent view and being able to get updates about my child's day right on my phone, especially when the work day gets busy and I may not have access to my email or a landline phone.
Best app I've used!
Brightwheel has made it easy to run a center!
Brightwheel has made it easy to register, communicate with, and collect payment from parents.
I love the checking in and out, as well as the bill payment.
Parents love being able to set up auto-pay, and they can't get enough photos from their child's day at school!
I’m a newbie to brightwheel so I don’t…
I’m a newbie to brightwheel so I don’t have much to say yet.
Simple
Simple to get started but still missing a few things that would help with our daily use.
Brightwheel has made a difference for…
Brightwheel has made a difference for me & the parents of the kiddos I watch. I’m so happy with brightwheel wheel & have been since the first day!
Great app to keep parents aware of…
Great app to keep parents aware of their children's daily happenings while in daycare. Easy to use and get compliments from the parents all the time on the app.
Very helpful
Very helpful, keeps me informed about my son’s day, pictures and messages.
Brightwheel is awesome all-in-one app for daycares and schools.
Brightwheel is an awesome app that really makes my in-home daycare stand out from among other daycares. Being able to give parents information, in real time, about their child's day really makes a difference. The parents love it, and I love it. It makes billing clients super convenient as well as keeping track of attendance and other important business logs. For me...its an all-in-one great app. The price is very reasonable. I love it.
I love them
I love them ! I’ve used brightwheel since I’ve opened my inhome daycare! It’s definitely a selling point for the parents as well! Thank you ❤️
Great way to communicate better with…
Great way to communicate better with the parents and super easy to use.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








