Mybrandshoes Reviews 

302
•
TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

I sent an inquiry about stock availability on Tuesday and received a perfect response within half an hour. I placed my order immediately, and by Thursday at noon it had already arrived at my home. Fro... See more

Rated 3 out of 5 stars

The price is competitive, but once you are gonna pay the product becomes much more expensive, between delivery and taxes the product was 31€ more expensive than the price advertised. Then at the beg... See more

Rated 5 out of 5 stars

I wholeheartedly recommend this store as they delivered me my package in a record time. Within seconds after order completion I've been notified with a tracking number for my package. I never needed i... See more

Rated 3 out of 5 stars

My order was delayed because one product wasnt avaliable and I wasnt informed until I called the company asking where my order was.they gave me 10% discount for my next order which is not enough for m... See more

Company details

  1. Sporting Goods Store
  2. also in
  3. Clothing Store
  4. Clothing Wholesaler
  5. Outdoor Sports Store
  6. Shoe Store
  7. Sportswear Store

Written by the company

Mybrand.shoes The company specializes in selling sports shoes, apparel and accessories. Partnerships with the most famous shoe and clothing companies in Greece and abroad, the high staff services and respect for the consumer classify the company in the first position preference of buyers. The company's goal is to continuously offer high quality products with the best and most modern way possible. Therefore, in mybrand.shoes you are guaranteed to find authentic men, women & children's shoes, clothing and accessories of your favorite designers at unique prices! Exclusive brands, constant renewal of the collections, trendy and timeless designs, unique opportunities and discounts of up to 40%.


Contact info

4.1

Great

TrustScore 4 out of 5

302 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.1

All reviews

(302)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Problem solved 😀

There was an "issue" with my order, but the customer department was more than willing to help me and solve this issue to my best interest.

7 April 2023
Unprompted review
Rated 1 out of 5 stars

You were very late to send the…

You were very late to send the order….almost a week..

14 March 2023
Mybrandshoes logo

Reply from Mybrandshoes

Dear valued customer,

We deeply appreciate your feedback and understand the importance of timely delivery to our valued customers. We would like to clarify that the products you ordered were indicated on our website as being available for delivery within 4-10 business days, which is also communicated to all customers through an automated message regarding the estimated delivery. In fact, your package was delivered on the 4th business day, within the promised timeframe.

Furthermore, we took proactive steps to communicate with you to explain the reasons behind the delivery timeline and even offered a discount code as a gesture of goodwill. However, we understand that you were not satisfied with the explanation provided. We genuinely strive to ensure the best possible customer experience and regret any inconvenience caused. Should you have any further concerns or questions, please do not hesitate to contact us.



Thank you for your understanding and continued support.

Sincerely,

MyBrand Shoes,

Customer Service.

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