The glue is good but the bottle is too hard
The glue works well, but the bottle is too hard to squeeze. I couldn't get the glue out, so I transferred it to another bottle.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The glue works well, but the bottle is too hard to squeeze. I couldn't get the glue out, so I transferred it to another bottle.
Great customer service. Answered immediately, bent over backwards to rectify what had gone wrong. Definitely buy from this company again!
The item I ordered as advertised was NOT what was sent. It was a cheap knockoff from CHINA. Attempts to return and obtain a refund were futile. This is a SCAM and fraudulent business. BEWARE!!!!

Reply from Mybohooutfit
I ordered Thankful white knit sweater type for 41.98. On 12/1/25. I have not received it or have not heard from ya’ll.
AWX my outfit,Burlingame.CA
Bamboo thread UK GB 62927276 this shows on my bank account.

Reply from Mybohooutfit
I placed an order on 11/27/25 for $60.98 and have received no information, no confirmation email, no order information, no shipping or tracking information, NOTHING. I was charged for sure, but no product in sight. I think this company is a scam.

Reply from Mybohooutfit
Ordered product on 11/24/25, and have received nothing. No correspondence from company. Order was for $44.98 times two and paid by Apple Pay.
I do believe that this company is a scam.

Reply from Mybohooutfit
These shirts are poor quality. They are not true to sizing at all. They remind me of the over priced concert shirts we used to buy in the 80’s. Don’t waste your money.

Reply from Mybohooutfit
Ordered two shirts for my father-in-law’s birthday and never received them. Customer Service kept saying the carrier said it was delivered. I checked my local post office and they said they didn't have a record of it. I asked customer service to give me the carrier contact information so I could call, they then said the carrier is random, yet they were able to contact them. Ongoing for over 2 months of communication. Asked for refund and they ghosted. Do not buy from them, it’s a scam.

Reply from Mybohooutfit
Terrible product quality, 2 of the 3 shirts were unwearable. Customer service was good once communication was established. Language barriers made communications clunky and awkward, but after a clear request to refund in full for the defective items in the order, it was processed quickly, and none of the defective items had to be returned.
Dress in picture
I paid $56 for a dress I never received. Instead I received this ridicuousdress that wasn't worth 50 cents. I've asked for my money back and they keep sending me emails that my dress is on it's way. This company is a total scam do NOT give them a penny. I gave them two months to make it right before I'm posting this. They have never responded to my complaint.
I ordered two specific dresses. One was totally different from my order and both did not fit although I ordered my size. About to return them.
Took a week for them to send parcel. Then something occurs to shipment so it's returned to sender. Paid $165AUD weeks ago, no parcel, no communication. Avoid dodgy company. I'm alerting other sites that sell similar clothing so customers are aware.
I ordered a beautiful linen and cotton shirt that was advertised on the website and a deep blood red beautiful print when I got it it’s rust and it’s some kind of strange print made out of polyester just like all the other reviews. It gives you a email address service@bohooutfit and every time I send it, it comes back as an unknown address. I finally sent it in. It went through, but I haven’t heard back from them so I guess I’m out $46 for this ugly shirt that’s not even wearable!!
Same exact complaint as the other 2 complaints. The dresses are not airy or COTTON as described and colors are not vibrant and they are resisting giving me my refund and how to send back, now they want me to send back to china at my expense, i thought these were american made
3 dresses were supposed to be cotton. Arrived after 1 month and all were made of a cheap polyester like material that looks and sounds just like a super cheap shower curtain. The fabric detail that makes it look like it is woven is just a print and even the print is washed out looking and out of focus, nothing like the ones on the site. There are no tags of material content, care instructions or anything other than the size.
The item delivered bears little resemblance to the advertised product. Supposedly cotton blend, it turns out the be a polyester sack. Definitely not the light and airy dress in the pics. They advise free returns but then advise you that postage would be too high for you to return, and off half price refund and you can dispose of the product. All negative comments are removed from their Facebook ads. Steer clear
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.