My daughter in law ordered lobster Mac and cheese. The crust was burned and there was barely any lobster in it. When I mentioned it to the staff she brought back a thimble full of lobster. Really if... See more
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I ordered shoes, unfortunately I got the size wrong but they were beautiful, exactly as advertised. They arrived on time. I had communication many times with the Merchant, each time very successful,... See more
Company replied
Placed order through Wowcher and I'm still waiting. I've e mailed and they did respond saying it's lost in transit and they would send another but I'm still waiting! Update on order. Received a reply... See more
Company replied
Bought a costume dress and shoes via Pigsback for my daughter. They both came in separate deliveries which was fine and quick enough considering the current situation. The dress was as described and p... See more
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Company details
Written by the company
Coin Win Express: Hold The Spin is a train-themed online slot from Gamzix, featuring a distinctive 3-5-3 reel layout, 45 ways to win and medium-volatility gameplay. The game combines traditional fruit machine symbols with golden coins, locomotives and interactive bonus mechanics. Its signature Hold The Spin feature introduces respins where special Train symbols collect, double or boost Coin values. Players can also encounter the Heap of Gold feature and four fixed jackpot levels: Mini, Minor, Major and Grand. With a standard RTP of 96% and maximum win potential of 5,000x the stake, Coin Win Express: Hold The Spin offers Canadian slot enthusiasts a distinctive railway-inspired gaming experience, subject to local availability.
Contact info
3.4
Average
224 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Didn’t like product and sizing
Didn’t like product and sizing was wrong but I got a full refund! Excellent service!
31 October 2019
Unprompted review
Reply from Coin Win Express: Hold The Spin
Hey
Thank you for your review it's great to hear that our cs team were able to help you out
Many Thanks
CS Team
I asked you for the address for which…
I asked you for the address for which to return my purchase, and your reply was to ask me how you had done.
26 October 2019
Unprompted review
Reply from Coin Win Express: Hold The Spin
Hey Alan
Thank you for your review we are sorry it has taken us some time to get back to you.
Or CS Team has been in touch with you today too if you can get back in touch with them we will get everything sorted out for you.
Many Thanks
CS Team
Excellent customer service
Excellent customer service. Very quick to respond to contacts. Customer focused. I am very happy with them and the product
25 October 2019
Unprompted review
Reply from Coin Win Express: Hold The Spin
Hey
Thank you for your review it great to hear that our cs team were able to help you out
Many Thanks
CS Team
Didn't recieve my raincoat.
Didn't recieve my raincoat.
Asked if they could send another replacement
Still not received my coat
Give up fed up of waiting been out and bought a different coat
Won't be buying from you again
Emailed various times
No reply....
23 October 2019
Unprompted review
Reply from Coin Win Express: Hold The Spin
Hey Jacqueline
We are sorry that you have not had your item from us.
Our cs team have checked and we are sorry but we can not find your e-mail's to us as we answers all our e-mails that we get .
So we can get this all sorted can you send us any e-mail to support@myblufish.com with your vovcher code and full name and we will look into this and get a replacement right out to you.
Our CS Team work 9 - 5 Monday to Friday.
Look forward to hearing from you
CS Team
Very quick efficient reliable company…
Very quick efficient reliable company to deal with. Excellent service.
23 October 2019
Unprompted review
Reply from Coin Win Express: Hold The Spin
Hey
Thank you for your review it great to hear that our cs team were able to help you out
Many Thanks
CS Team
Did not receive what I ordered and it…
Did not receive what I ordered and it was filthy. Waiting on a reply....
22 October 2019
Unprompted review
Reply from Coin Win Express: Hold The Spin
Hey
We are real sorry that you have had trouble with your order from us.
If you can get in touch with or customer service team on there e-mail address support@myblufish.com then will be more than happy to look into all the ways we can help you get this sorted out
Then work between 9 and 5 Monday to Friday.
We look forward to hearing from you.
Many Thanks
CS Team
Great company to deal with.
18 October 2019
Unprompted review
Reply from Coin Win Express: Hold The Spin
Hey
Thank you for your review it great to hear that our cs team were able to help you out
Many Thanks
CS Team
Very nice people to deal with and very…
Very nice people to deal with and very prompt at getting back to me.
18 October 2019
Unprompted review
Reply from Coin Win Express: Hold The Spin
Hey
Thank you for your review it great to hear that our cs team were able to help you out
Many Thanks
CS Team
Quick to deal with queries
Quick to deal with queries, quality and an efficient service throughout our dealings
thank you
15 October 2019
Unprompted review
Reply from Coin Win Express: Hold The Spin
Hey
Thank you for your review it great to hear that our cs team were able to help you out
Many Thanks
CS Team
I ordered an item twice by mistake…
I ordered an item twice by mistake through Wowcher, due to the payment details being assumed from a previous order.
Wowcher told me to contact Blufish who immediately cancelled the duplicate order and instructed Wowcher to refund.
Wiwcher have given me a credit, rather a full refund.
The item arrived today and looks to be good quality and has been given a thumbs up by the recipient.
15 October 2019
Unprompted review
Reply from Coin Win Express: Hold The Spin
Hey
Thank you for your review it great to hear that our cs team were able to help you out
Many Thanks
CS Team
Customer service
Customer service is second to none.
Efficient, friendly and fair.
14 October 2019
Unprompted review
Reply from Coin Win Express: Hold The Spin
Hey
Thank you for your review it great to hear that our cs team were able to help you out
Many Thanks
CS Team
Excellent customer service
Excellent customer services. I got replied to in a prompt and professional manner and my issue got resolved quickly.
Would trust this company and would buy from them again.
Thank you MYBLUFISH Customer Service Team
11 October 2019
Unprompted review
Reply from Coin Win Express: Hold The Spin
Hey
Thank you for your review it great to hear that our cs team were able to help you out
Many Thanks
CS Team
Excellent Customer Service
I recently contacted Myblufish concerning the non arrival of an order I had placed. I received a response saying they would organise and send a replacement to me. I then had the original order delivered after they had sent the replacement, so I informed them of this.
To my surprise they informed me that I could keep the replacement as a gesture of goodwill which is very much appreciated. I would certainly purchase from them again in the future. Excellent customer service and feedback/updates received from them
10 October 2019
Unprompted review
Reply from Coin Win Express: Hold The Spin
Hey
Thank you for your review it great to hear that our cs team were able to help you out
Many Thanks
CS Team
Didn't receive goods
Didn't receive goods, eventually chased up and the as they were unable to identify order they are refunding
9 October 2019
Unprompted review
Reply from Coin Win Express: Hold The Spin
Hey Rebecca
Were are real sorry to hear that you did not receive your goods from us and that we were not able to find your order in our system this is very rare.
If there any problem with the refund just get back in touch and we will look into this.
Many Thanks
CS Team
I purchased a raincoat from Myblufish…
I purchased a raincoat from Myblufish and had a problem with it. I contacted them and it was a very quick response. They are sending me a new one. I highly recommend them great service.
Thank you
4 October 2019
Unprompted review
Reply from Coin Win Express: Hold The Spin
Hey
Thank you for your review it great to hear that our cs team were able to help you out
Many Thanks
CS Team
I received a jacket I ordered and found…
I received a jacket I ordered and found it did not fit me, so I asked to return it and cancel another order. I was refunded the amount I paid and the jacket was cancelled. I am very pleased with the prompt reply and the outcome. Thank you
2 October 2019
Unprompted review
Reply from Coin Win Express: Hold The Spin
Hey
Thank you for your review it great to hear that our cs team were able to help you out
Many Thanks
CS Team
Problem-what problem-solved
I needed to change the delivery address on my order. One e-mail explaining this and within minutes they confirmed the change. Thankyou for solving my problem.
2 October 2019
Unprompted review
Reply from Coin Win Express: Hold The Spin
Hey Jennifer
Thank you for your review we are always happy yo help
Many Thanks
CS Team
My item was faulty so contacted…
My item was faulty so contacted Customer Services and they were wonderful right from the start.
Quick replays to questions and nothing was too much for them.
I would recommend them and use their services another time.
2 October 2019
Unprompted review
Reply from Coin Win Express: Hold The Spin
Hey Sylvia
Thank you for your review it great to hear that our cs team were able to help you out
Many Thanks
CS Team
Excellent customer services
Although item ordered did not fit the customer services was excellent.
1 October 2019
Unprompted review
Reply from Coin Win Express: Hold The Spin
Hey
Thank you for your review it's great that we were able to help you.
Many Thanks
CS Team
Customer service
Although there were hiccups with delivery and size of the item ordered, the response from customer service was excellent and immediate
1 October 2019
Unprompted review
Reply from Coin Win Express: Hold The Spin
Hey
Thank you for your review it's great that we were able to help you.
Many Thanks
CS Team
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