BlackBox Game Server Hosting Reviews 37

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Is this a scam? The interface is copied from HostHavok. Server not responding for 24 hours after setup when the interface says it is running. Contact support for no response for 23 hours. I not... See more

Rated 1 out of 5 stars

Purchased a Valheim server that was supposed to be instant. They respond with shadey responses, it was not instant - in fact never delivered. Trying to get a refund and having to go through paypal dis... See more

Rated 5 out of 5 stars

Great experience right from connecting with the sales team on live chat, helping me understand what would be the best for my game server in terms of hardware. Purchasing my server was easy and I w... See more

Rated 5 out of 5 stars

I’ve been using BlackBoxServers for a while now and I can honestly say it’s so worth it. Great price and quality for the services they offer. Huge thank you to Stanley Woodhouse who has helped me on... See more

Company details

  1. Events & Entertainment

Written by the company

Professional game server hosting for the locations New York USA, Dallas, LA, Stockholm Sweden, Montreal Canada, Sydney Australia, London UK, Paris France.


Contact info

3.1

Average

TrustScore 3 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was very fast

Was very fast, good service! I'm excited to finally play with a bunch of friends!

6 February 2019
Unprompted review
Rated 5 out of 5 stars

Love BlackboxServers

Love BlackboxServers. Support has always been great and servers seem stable. Connection is always good. I have went with other service providers but Blackbox has always done right by me.

28 December 2018
Unprompted review
Rated 1 out of 5 stars

I was setting a 7 days to die alpha…

I was setting a 7 days to die alpha server, they set up the sever quickly but it would not perform, and I could not connect and after 4 hours with tech support I gave up.

21 December 2018
Unprompted review
Rated 5 out of 5 stars

I'm using BlackBoxServers for several…

I'm using BlackBoxServers for several years now, on various games and it works like a charm. Their support is pristine and you get an answer on your query in a couple of hours usually. Highly recommanded !

2 December 2018
Unprompted review
Rated 5 out of 5 stars

Fast, relaible service

I have not had a problem with BlackBoxServers and any minor issues that have occured have been dealt with quickly and in a friendly manner!

16 November 2018
Unprompted review
Rated 5 out of 5 stars

good host

good host, not sure what the bad reviews are about, they are easy to reach and servers run perfect.

6 November 2018
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, easy to use control panel and pre-built scripts. Had zero issue uploading mods or doing what I needed to with it.

20 October 2018
Unprompted review
Rated 2 out of 5 stars

Moved my ark server without…

Moved my ark server without notification and lost all server files in process and then could not link the control panel with appropriate account. I canceled both servers with them. Still fighting a monthly charge since February. Have a $130 credit (from charges even after servers were canceled) that still has not been refunded.

19 October 2018
Unprompted review
Rated 4 out of 5 stars

I have had very few problems with this…

I have had very few problems with this company. The interface for managing the server is easy, setting everything up was a piece of cake and it is actually quite affordable. My only gripe is that if you miss a payment, for whatever reason, you are only given 3 days to fix it. That makes it somewhat difficult if you are having a problem with your payment option. If that grace period could be extended a bit, I think everything would be perfect.

11 September 2018
Unprompted review
Rated 4 out of 5 stars

Good prices

Good prices, customer service is usually on point, with quick responses.

Are also willing to change server settings free of cost unlike a few other hosts ive been with.

9 September 2018
Unprompted review
BlackBox Game Server Hosting logo

Reply from BlackBox Game Server Hosting

Thank you for this review.

Show reviews in all languages. (37 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look