binx health Reviews 

This company is full of lies and false promises. It’s all smoke and mirrors! The cartridges have major issues and most instruments do not work! Horrible company that is just after your money to boost “financial worth” so they can sell to some poor sucker!

Bought a STD/STI analyzer and was very excited, first CLIA-waived Point of Care analyzer! HOWEVER, delays delays delays. Finally received it many months later. Since then, getting cartridges shipped has been a nightmare. Last set received (50 test minimum) in decent amount of time but had a next month expiration! The analyzer will not accept a cartridge with a past expiration date, even 1 day! Very disappointed with their service and attitudes (would just say "oh well...")

We ordered several CoViD tests for the family. One has to know that while all tests are the same (PCR standard tests), they come coded by name, so each test has a code that corresponds to a name when they send it to you.
Unfortnately, my two kids mixed up their tests, ie they took each other's test tubes. When we realised what they had done, I asked Binx online whether they could swap the two bar codes so that we have the right test under the right person's name, but they refused. When I asked them what I should do now, they said I had to order two new tests. At £110 a test!
(Btw: Why do they name lock the tests when they send them out? No need for that at all. It just makes transferring a test to another person impossible.)

UK test to release.. still no results on day-9.
Very disappointed by Binx. Did a test a month ago at my company office and NEVER received the results. I then ordered a test-to-release two weeks later which I received and sent back early morning on day-5. It's today day-9 and still don't have my results. When I call, the customer service is nice but useless to say the least. This is very frustrating, especially given how expensive their tests are.

Used Binx for UK test to release scheme while traveling. The scheme allows you to shorten your stay at home order by testing negative on day 5. I didn’t receive the test results back for 5 days which is when I would have been released anyway. Charging people for this service and not delivering on time is bad business.

I contacted Binx about this. They were transparent on the issue at least.
1) labs are not open the weekends. Not great considering you are paying 100$ to get out for quarantine early!
2) glitch in system preventing results from being published. They did not proactively give this info I had to inquiry multiple time to find out.

It was fast and easy. Instructions clear so you cant mess up.

My order showed up fast and the instructions and the kit were very easy to use and my results came back quickly and were easy to understand, would definitely use this product again and recommend it to anyone

good product, very discrete, easy online access. Instructions weren’t as clear as they could be (in my opinion). But still highly recommend.

I really appreciated how easy Binx made this process. I got my results fast and did not have to wait for a call, it was right online. I recommend this to anyone and will be purchasing again.