Received a jumper at the end of Nov. Worn a handful of times and washed a per instructions - item is now falling to bits and looks about 10 years old - seams coming away etc after 12 weeks of owni... See more
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I think keeping to the knitwear is a good plan, as I felt the dress fabrics were not quite up to standard (a little too synthetic for my choice of fabric). I do love the designs of brand Dea Kud... See more
Company replied
I love shopping at MBFW, especially at sale time where you get such beautiful clothes at wonderful prices! My latest purchase is a jumper, cardigan and some amazingly comfy jeans! All packaged and dis... See more
Company replied
I always pop in to the Cranleigh My Best Friends Wardrobe. There is always a range of interesting items to browse and buy. The lady who is always there, Laura is always helpful and kind. I have had a... See more
Company details
- Women's Clothing Store
- Boutique
- Clothing Store
- Costume Jewelry Shop
- Dress Store
- Fashion Accessories Store
Written by the company
Founded, as the name would suggest, by two best friends, My Best Friend’s Wardrobe is a leading womenswear and lifestyle brand coined in 2019 by Francesca Beaumont and Sian Haley. Born out of a love for fashion, business and quality, the two, who met by chance at an event, have developed the brand to become synonymous with variety and stylishness, offering a fresh approach to both staple wardrobe essentials, seasonal trends and fun occasional pieces. Quality and imbuing a sense of style and a life well lived, not just a lifestyle is at the heart of their brand and spirit, which is replicated across both their online and offline presence.
Contact info
Unit 1, Elm Farm Park , IP31 3TB, Thurston, United Kingdom
- 01284 653626
- customercare@mybestfriendswardrobe.co.uk
- mybestfriendswardrobe.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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The most beautiful clothes at…
The most beautiful clothes at affordable prices with the best customer service thank you girls for such an enjoyable experience at the spirit of Christmas x

Reply from My Best Friends Wardrobe
Saw you at soc Tuesday.
Saw you at soc Tuesday.. lovely ladies. Very friendly and very helpful x

Reply from My Best Friends Wardrobe
Quick Service Quality Products
Love everything I’ve ever bought from this little company. Quality products that’s look and feel fabulous. Always quick service too.

Reply from My Best Friends Wardrobe

Reply from My Best Friends Wardrobe
I am delighted with my first order
I am delighted with my first order and absolutely love my charcoal grey Charli cardigan which looks perfect with jeans - really feminine and stylish - and have now ordered it in the red too! Efficient dispatch, excellent customer service and quality item.

Reply from My Best Friends Wardrobe
So pleased with my Bonnie jumper,it’s…
So pleased with my Bonnie jumper,it’s so soft and the mushroom colour is beautiful.I will definitely be ordering again from MBFW.

Reply from My Best Friends Wardrobe
I love the Cobham shop
I love the Cobham shop. It’s relaxed but organised and not pretentious and the staff are helpful but not pushy. I adore the toxic jeans- they are great value and the quality is great. The knitwear is really lovely.

Reply from My Best Friends Wardrobe
Best jeans ever!!
At 5’3” I was worried I was going to be disappointed with the Donna mid wash jeans ….I was wrong!
The softest most flattering and comfortable jeans I have ever owned certainly going to purchase in another colour. I love them!

Reply from My Best Friends Wardrobe

Reply from My Best Friends Wardrobe
Another lovely purchase from MBFW
Another lovely purchase from MBFW. Quick delivery and fabulous jeans.
Thank you ❤️

Reply from My Best Friends Wardrobe
Helpful staff helping me order on
Helpful staff helping me order on
Line always a pleasure to go into the shop in Cobham

Reply from My Best Friends Wardrobe
Amazing customer service got straight…
Amazing customer service got straight back to me regarding stock. Speedy delivery and beautiful jumpers on my 3rd one! 🩷

Reply from My Best Friends Wardrobe
Beautiful
I have so many of these lovely long cardigans. They are really easy, go with anything and beautiful.
Great quality, beautiful colours and like everything from this shop, can’t fault it

Reply from My Best Friends Wardrobe
Great delivery & lovely packaging but shame about the jumper
Great delivery & lovely packaging
Just a shame the jumpers were quite small & didn’t think the quality was great for nearly £80 -

Reply from My Best Friends Wardrobe
My first purchase from MBFW
My first purchase from MBFW - the jumpers I bought are fabulous quality and love the colours. I have had so many comments when wearing them too 🥰

Reply from My Best Friends Wardrobe

Reply from My Best Friends Wardrobe

Reply from My Best Friends Wardrobe

Reply from My Best Friends Wardrobe
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