My Bespoke Room Reviews 

88
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how collaborative, patient, and genuinely helpful the designers are throughout the entire creative process. People truly love how easy it is to bring their dream spaces to life with professional guidance and tailored mood boards. Consumers also deeply appreciate the practical shopping lists and clever storage solutions that make room decorating completely effortless. Reviewers are particularly impressed by the remarkably quick turnaround times and smooth communication maintained from start to finish. Many individuals note that receiving expert design advice removes daily stress and beautifully transforms tricky rooms into functional homes.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting that everything is well thought out and... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional high quality and... See more

Staff

Users describe positive interactions with staff, praising designers for their creativity, helpfulness, and... See more

Product

Clients share positive opinions on product quality and design services. Consumers highlight that designers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time we've used my bespoke room and our experience didn't disappoint. This time we designed 5 rooms (rather than just the 1 that we did first time round) and Kerry absolutely nailed... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience working with Milena. She was incredibly helpful and really took the time to listen to our needs and understand how we wanted to use the space. Her advice on layouts and de... See more

Company replied

Rated 5 out of 5 stars

Laura was amazing at helping us see that she could take the stress away from having to decide about colour schemes, furniture etc and how things could be mapped out in our new downstairs renovation. S... See more

Company replied

Rated 5 out of 5 stars

I loved working with Federica — she made the whole process fun and effortless. She was genuinely excited about the project, super thoughtful, and somehow translated the fuzzy ideas I couldn’t expla... See more

Company replied


Company details

  1. Interior Designer

Written by the company

Interior design for everyone. Award-winning interior design services with affordable fixed-price packages from £195 to £695 per room: ✨ Design Fix package for £195 per room ✨ Room Styling package for £295 per room ✨ Room Design packages £495 to £695 per room We offer everyone a FREE 30-minute call with our expert interior designers. Visit our website www.mybespokeroom.com to find out more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

88 reviews

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4.8

All reviews

(88)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful, fun and affordable!

I was so excited to decorate my living-dining room but I had too many ideas and couldn't seem to get translate my vision into a reality. After stubbornly believing that I could decorate an awe-inspiring home all alone, I gave up and contacted My Bespoke Room.

My designer Rosie was phenomenal! She took the time to hear all my weird and wonderful ideas and took elements of my favourites and managed to incorporate them in a way I would never have thought of myself.

She knew I loved more classical design but was living in a new build and she also took the time to listen to me go on and on about my love of deep dark greens but this was going to be problematic in a space that doesn't get a lot of light. She suggested jade sofas and crisp white panelling in contrast against cargo wall paint. I wasn’t sure until I saw the stunning 2D visuals she provided and then I was in love. It was literally me, embodied in a room.

I'm actually doing the design a disservice here as not only was it beautiful but Rosie came up with some ingenious ways to make the most of the space and now the room feels twice as big!

I cannot recommend this service enough, especially to fellow DIYers. After all, collaborating with experts with years of experience can only be a good thing!

28 July 2023
Unprompted review
My Bespoke Room logo

Reply from My Bespoke Room

Hi Izzy!

Thank you so much for your wonderful review! We truly appreciate your feedback and we're thrilled to hear that our service exceeded your expectations.

We're delighted that Rosie was able to refine your style and create an end product that is so uniquely you!

Thanks for your high recommendation of our service, and we're excited to continue working with you in the future!

The MBR Team.

Rated 5 out of 5 stars

Fantastic interior design and shopping help service from start to finish with My Bespoke Room

Well, it's been a wonderful journey with My Bespoke Room ever since I stumbled onto their service on the Houzz website. I am most happy to recommend their services to you.

Starting with Jess who you'll meet if you click onto their website, she'll very nicely introduce you to the range of services offered by My Bespoke Room including the prices and processes. If you decide to go ahead and take the design plunge with their company (and I think you probably should and will) - she'll make sure you are connected to a designer that fits with your personality and project.

This brings me to Olivia B (Liv) who became the designer for my new small flat. She has been quite wonderful through the whole process from the very beginning of getting ideas from me to which direction I wanted to go… to the final design stages for the hallway, bedrooms, and open plan living area according to my brief. She is super professional whilst being a great person, very friendly, and super enjoyable to work with. Liv worked extremely hard with me over messages, chats, and Zoom calls to hone in on what I wanted/needed within the bounds of possibilities and according to the flat size and budget. With a measure-up service offered, I was confident that everything recommended would fit perfectly. The finished design for the open living area + bedrooms and hallway ended up being well above any expectations that I had. The service Liv offered was/is superb. I can most definitely recommend working with Liv.

Plus I am now working with Jessica-Alice who is my dedicated shopping assistant. She has and is helping me to make the purchasing of all furniture/art etc that I have chosen to be delivered easily and on time. This is a marvelous addition to the overall My Bespoke Service for which I’m most grateful.

Thank you to all of the My Bespoke Room team. A great job. I’m happy to recommend you to anyone interested in your service.

Julian W - Maidstone, Kent

13 June 2023
Unprompted review
My Bespoke Room logo

Reply from My Bespoke Room

Hi Julian!

Wow! Thank you so much for taking the time to write such a wonderful review. We are over the moon to hear how much you have enjoyed your design experience! The amazing Olivia will also be thrilled to hear your kind comments and both Jess and Jessica-Alice were delighted!

We look forward to working with you again in the future!

Best wishes,
The MBR Team x

Rated 1 out of 5 stars

Paid £250 for room design but did not used the ugly design

Paid for room design package, received 2 ugly design. The designer is really nice from beginning to the end. I wish I could share the design so you can see how bad it is. I never used the design, just wasted the money. There is not a feedback system to monitor performance or results or client experience. They wouldn't seen bother to ask for it. Let's just say, interior design without the designer seeing the real space in reality just does not work. Wasted 250GBP. I wished I had not wasted my time nor money.

9 August 2022
Unprompted review
My Bespoke Room logo

Reply from My Bespoke Room

Hi LA,

Many thanks for taking the time to leave us some feedback on your design with us. Client satisfaction is extremely important to us and I'm very sorry that we did not meet the mark on this occasion.

Had we been aware that this was not the case, we would have of course welcomed the opportunity to discuss this further with you, as we never want a client to leave us feeling that they haven't had the best out of their space.

Once again, thank you for your comments,
Vince & The MBR Team.

Rated 5 out of 5 stars

Totally worth the money

Totally worth the money, I was worried it might be too expensive, but they can really help you design your place and help discuss your ideas, so that you are comfortable and can live more enjoyably and productively. Think of it as a way of caring for yourself. The company did a great job taking my initial preferences and matching me with a designer who understood exactly what I was looking for (it helps to be discerning and clear about what you like and what you don't like). I was nervous about choosing the right designer, but they really excel at this and I believe they chose someone who is better than whoever I would have otherwise chosen on my own. I feel that now that my place is more stylish and comfortable, I will be more productive, happier, and can recover the initial costs of the investment in no time (plus when you do sell the place, having a property that is effectively designed helps with the resale value).

12 June 2021
Unprompted review
My Bespoke Room logo

Reply from My Bespoke Room

Hey!

You’ve made our day with your excellent review! Thanks for taking the time! Knowing you’ve had a great experience is all we wish for. We really hope you enjoy every minute in your new space!

Thanks again!

The MBR Team.

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