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My Drama Reviews 

4,759
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 2,346 reviews, reviewers had a great experience with this company. Customers consistently praise the app for its brilliant design and overall quality, highlighting the captivating and authentic stories as entertaining and high-quality. The user experience is generally smooth and easy to navigate. Customer service is frequently highlighted as excellent, with many praising the support team's quick responses and helpful approach. However, some customers found the pricing high, mentioning unexpected charges and unclear subscription details. A few also reported app lagging or login issues, and some reviewers were dissatisfied with customer service, citing unhelpful responses or refund refusals.

What people talk about most

Application

Reviewers highlight positive aspects of the app, with many praising its ease of use, thoughtful design, and... See more

Product

Users describe positive interactions with the product, praising the beautiful and authentic stories, with... See more

User experience

Clients share positive opinions on user experience, with many reviewers consistently praising the app's ease... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the support team's... See more

Price

Consumers find price to be negative, with many reporting being charged more than the advertised amount,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Drama ist großartig. Die Kurzfilme, Geschichten und Schauspieler brilliant. Mittlerweile eine der besten Vertical Apps auf dem Markt. Des Weiteren ist der Support hervorragend und die Challenge... See more

Company replied

Rated 5 out of 5 stars

The support team is the biggest highlight of the app.Once you contact them,they respond within few minutes and give suggestions to improve the experience.They also listen to query regarding any techni... See more

Company replied

Rated 5 out of 5 stars

I think My Drama is one of the best vertical streaming services I’ve seen. They create such beautiful and authentic stories. The acting is definitely top notch and the imagery is just so beautiful. I’... See more

Company replied

Rated 5 out of 5 stars

My experience on MyDrama is very positive. The content is never boring, it's suitable for different age groups, with plots that are always funny or clever, romantic and emotional, gripping, or thrill... See more

Company replied


Company details

  1. Media Company
  2. Film Production Company
  3. Movie Streaming Service

Written by the company

MyDrama is an innovative platform of vertical series based on best-selling novels and interactive stories. We are changing the format of video content consumption by offering short episodes under 2 minutes that are convenient to watch anytime, anywhere. What makes us unique? Original content - screen adaptations of popular books from the My Passion app with a loyal fanbase. New monetization model - pay per episode instead of a standard subscription. You only pay for what you actually watch. Industry leadership - #1 in Europe and the US in its niche, top 5 in terms of downloads on Android. 🚀 We're changing the industry by making video content more accessible, faster and fun for millions of users. Join and discover a new format of serials!


Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.2

All reviews

(4,759)

3,678 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Drama App Ad on Facebook Overcharged Me

The tier choices gave three options and showed each at what it would cost daily at price. I only clicked on one month membership, not the other options. I keep messaging and replying to emails
Very upset and would not agree to $45 being charged when they clearly put one month fof 14.99.

Satisficatory Customer ServiceUpdate 3/26/26:
Thank you for making my experience turn from a one star to a five star review. You guys promptly handled my billing issue once normal business hours hit and very satisfied with outcome. Thank you for instructions on how not to mistakenly incur charges unintended by Xing out of window instead of hitting continue! At first I was worried things would not be resolved. I appreciate the many follow-up emails checking on my progress with rectifying this billing issue. Your customer service has been commendable and top tier!

I guess fact all transpired at 12:55 AM is why a delay in response but once daytime hours for business hit here your billing team made sure to follow-up.

I do like the shows on your app as well, just wanted to try at discounted rate and can see I will keep this app if stories on it stay interesting as current ones available.

Thank you for prompt handling of this matter!

24 March 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear viewer!

We’re really sorry to hear about your experience — that’s definitely not the kind of story we want for our viewers 😔 Your comfort and trust mean a lot to us.

Just to clarify, we never make any charges without your consent. Our team has already reached out to you with detailed information about the payments and services, and we’ve also prioritized your case to offer a suitable solution 🙌✨

We’d truly love to make things right for you! Please feel free to reply to our email or contact us anytime at reviews@my-drama.com
— we’re here to help and improve your experience 💌

Best regards,

💜 MyDrama Support Team

Rated 4 out of 5 stars

Exciting movies and stories

25 March 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear viewer!

Thank you so much for your kind words! We are thrilled to hear that you are enjoying the exciting movies on MyDrama. Our team works hard to bring you the best content, and we hope you continue to have many wonderful cinematic moments with us!🎬✨

Best regards,
💜 MyDrama Support Team

Rated 5 out of 5 stars

Amazing stories.

Amazing stories.

25 March 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear Leora!

Thank you so much for your kind words! We are thrilled to hear that you are enjoying the amazing stories on MyDrama. We hope you continue to find every episode exciting and full of emotion! ✨

Best regards,
💜 MyDrama Support Team

Rated 5 out of 5 stars

Good but short …

The series is good but the scenes are short if you can’t buy the story

25 March 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear viewer!

Thank you so much for your feedback! We truly value your opinion and are very grateful for your review.✨

It is wonderful to hear that you find our series good. We understand that the structure of the stories can feel different, but we are glad you are part of the MyDrama community. Thank you for being with us! 😊

Best regards,
💜 MyDrama Support Team

Rated 3 out of 5 stars

Nice so far still deciding if I like it

Nice so far still deciding if I like it

25 March 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear viewer!

It is great to hear you are enjoying MyDrama so far! We would love to hear your thoughts and feedback as you continue watching. Please feel free to write to us at reviews@my-drama.com with any ideas or suggestions you may have. Happy viewing!🍿

Best regards,
💜 MyDrama Support Team

Rated 5 out of 5 stars

Love watching my drama

24 March 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear viewer!

Thank you so much for your kind words! Our team works hard to bring you the most captivating stories, and we hope you continue to enjoy every moment with us! 🍿

Best regards,
💜 MyDrama Support Team

Rated 5 out of 5 stars

This app is awesome and they are making…

This app is awesome and they are making new stories every week and It’s so cool to watch them all.

24 March 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear Michaela!

Thank you so much for your kind words! We are thrilled that you find MyDrama awesome and enjoy the new stories we release. Our team works hard to keep you entertained with fresh and cool content. Happy watching! 🤗

Best regards,
💜 MyDrama Support Team

Rated 5 out of 5 stars

Great experience

Great experience

24 March 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear viewer!

Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear you had a great experience with MyDrama — that’s exactly the kind of story we love to be part of! 🎬✨

Stay tuned for more amazing series and unforgettable moments on screen 📺🍿

Best regards,

💜 MyDrama Support Team

Rated 1 out of 5 stars

PAYMENT SCAM

I have an issue on their payment methods. In the beginning, I subscribed for the EUR 6,99 subscription. Amazing experience. UNFORTUNATELY, after a week I found out that I have been charged for another EUR 14 automatically which I did not signed up for! Since I did not want to cause any drama, I let it slide and I finally cancelled my subscription to stop any recurring charges but on THE 3RD TIME, EVEN AFTER CANCELLING THE SUBSCRIPTION THEY HAVE CHARGED MY ACCOUNT AUTOMATICALLY FOR EUR 22!!!! really unprofessional

First of all, the fact that they don't even notify you by email at least that you're subscription is expiring. Secondly, charging a fee even after cancelling the subscription. Third, this is a payment scheme where they don't remind you so that you won't notice that you are being charged.

TO SPREAD AWARENESS OF THE SITUATION! PLEASE DO NOT SUBSCRIBE TO 'MY DRAMA', IT IS A SCAM!!!!!
I reached out to their customer agent but they are not helping.

24 February 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear Jane!

We are sorry for the misunderstanding. MyDrama cannot charge without explicit permission. Multiple subscriptions can be purchased and benefits add up. All payments are confirmed by the user.

We requested additional information earlier, but we did not receive a response from you. Without more information, we were not able to verify your profile.

However, your situation is very important to us, and we would like to help you solve the problem immediately.
Please send us all the details to reviews@my-drama.com and we will prioritize your issue.
Please include Trustpilot at the beginning of your e-mail so we can identify you.

We thank you for your patience and will do our best to help you. 🤝

Best regards,
💜 MyDrama Support Team

Rated 4 out of 5 stars

Great

Great! Other than needing coins and a subscription the plots are very engaging.

22 March 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear viewer!

Thank you for your interest in our service! 😉🎉
We truly understand your concerns regarding pricing. Our team works hard to deliver high-quality, exclusive content, and our monetization model helps us maintain and improve your viewing experience.

We offer a range of budget-friendly subscription plans, and we’re continuously reviewing feedback like yours to enhance our rewards system. In the meantime, there are also alternative ways to earn coins within the app! 🌟 Feel free to reach out to us at reviews@my-drama.com
— we’re always happy to help and make your experience even better.

Best regards,

💜 MyDrama Support Team

Rated 5 out of 5 stars

The stories are great they keep you in…

The stories are great they keep you in suspense, make you guess who’s behind the deceit, some hit close to home. I love it

23 March 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear viewer!

Thank you so much for such a wonderful review! 🤩 We’re thrilled to hear that our stories keep you in suspense and make you guess what’s coming next — that’s exactly the kind of movie magic we aim for 🍿✨ It’s even more special to know that some stories resonate with you on a personal level.

We truly appreciate your support and are so happy you’re enjoying the journey with us. Stay tuned — there are many more exciting twists and heartfelt moments ahead! 💜

Best regards,

💜 MyDrama Support Team

Rated 5 out of 5 stars

It good and i love this app

23 March 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear viewer!

Thank you so much for your kind words and support!😻 We’re truly happy to hear that you love the app — it means a lot to our team 🍿✨ We’re always working to bring you even more great dramas and a smooth viewing experience.

Enjoy watching and stay with us for many more amazing stories! 💜

Best regards,

💜 MyDrama Support Team

Rated 2 out of 5 stars

Technical difficulties

Story lines felt the same and I got bored. I cancelled subscription but had technical issues and it rolled over and I was billed. Couldn’t login to account kept coming up as an error.
Contacted support via email to only be refunded half.
Unsubscribing never to return.

23 March 2026
My Drama logo

Reply from My Drama

Dear Viewer!

We would like to assure you that we never charge any funds without the user’s consent. Cases like yours are treated as a top priority for us, as we truly value you as our viewer and are always willing to meet you halfway. We are very sorry for the inconvenience you have experienced. Our support team has already reached out to you with an alternative solution. We haven’t received your response yet, so please check your email at reviews@my-drama.com for full details. We are more than happy to assist you!🙏

Best regards,
My Drama Support Team 💜

Rated 4 out of 5 stars

Love it so much

Love it so much

23 March 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear viewer!

Thank you so much for your feedback! 🥰
We’re really glad to hear that you’re enjoying the series 🍿✨ It means a lot to us that you like watching them and spending your time with our stories.

If there’s anything we can improve to make your experience even better, feel free to let us know — we’re always here for you! 💜

Enjoy your next episodes and happy watching! 🎥💫

Best regards,

💜 MyDrama Support Team

Rated 5 out of 5 stars

J’adore !!!

23 March 2026
Unprompted review
My Drama logo

Reply from My Drama

Cher spectateur!

Merci beaucoup pour votre enthousiasme ! Nous sommes ravis que MyDrama vous plaise autant.💖

Cordialement,
💜 L'équipe d'assistance MyDrama

Rated 4 out of 5 stars

i really love the app and the series…

i really love the app and the series they are very interesting and i love them

23 March 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear Jiya!

Thank you so much for the kind words! ✨ We are thrilled to hear that you find our series so interesting and that you’re loving MyDrama. We promise to keep bringing you more captivating stories to enjoy! Happy watching!

With best regards,
💜 MyDrama Support Team

Rated 1 out of 5 stars

I can't recommend this app

I can't recommend this app. You pay for a subscription fee, get 10-15 episodes in, and then have to buy "coins" to continue watching the series. It's a complete scam. At this rate, you'd easily end up paying $50+ a month. The premium subscription services don't even charge half of that. Not to mention, these shows are pretty corny. The storylines are cheap romance novel material at best...definitely not worth the money.

22 March 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear viewer!

We’re very sorry that you’ve had this experience with our service. Please rest assured that we never charge without your consent, and we sincerely apologize for any inconvenience this has caused.

Earlier, we reached out requesting some additional information to help resolve your issue, but we haven’t received a response from you yet. Without these details, we haven’t been able to fully verify your profile or assist you properly.

Your situation is very important to us, and we are more than happy to review your case carefully and do our best to improve your experience with MyDrama. Could you please send all the necessary details to reviews@my-drama.com
Make sure to include Trustpilot at the beginning of your email so we can quickly identify your request and prioritize it.

Thank you so much for your patience. We’re committed to resolving this matter and ensuring that your experience with MyDrama is as smooth and enjoyable as possible! 🙌

Best regards,
💜 MyDrama Support Team

Rated 5 out of 5 stars

this application is very good

this application is very good, and have a many genre to watch, i like this app

23 March 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear Nira!

Thank you so much! ✨ We’re glad you’re enjoying the variety of genres on MyDrama. We’ll keep adding more great stories for you!🍿

With best regards,
💜 MyDrama Support Team

Rated 5 out of 5 stars

Love the stories

Love the stories . Keeps you very interested especially My Denver.

22 March 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear viewer!

We are so happy to hear that! ✨ It’s great that our stories, especially "My Denver," keep you so interested. Get ready for even more intense and thrilling moments!🔥

With best regards,
💜 MyDrama Support Team

Rated 5 out of 5 stars

i love the series its just amazing

22 March 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear Tereza!

We are so glad to hear that you find our series amazing! 💖 It’s wonderful to know you're enjoying the stories. Get ready for even more intense and thrilling moments! ✨

With best regards,
💜 MyDrama Support Team

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