MY BRAND logo
Visit website

MY BRAND Reviews 

10
•
TrustScore 2 out of 5

2.2

Clothing Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Clothing Store

Written by the company

My Brand is a high-end clothing brand that was founded in 2009 in Amsterdam. My Brand stands for exclusivity, quality and pure luxury, which is immediately reflected in the extensive collections. The My Brand collections can be recognized by their playful and daring appearance. The production of the collections are done at the highest level. You will recognize the luxurious quality materials equal to the most beautiful stones, best fabrics and perfect applications that My Brand uses. Thanks to the varied range, My Brand knows how to touch the heart of every fashion lover with its men's, women's and children's collections. No collection is the same. You can see the versatility in every piece of clothing. From T-shirts to jeans, every detail has been considered. My Brand knows how to amaze the fashion world with every collection.

Contact info

2.2

Poor

TrustScore 2 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(10)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I am extremely disappointed with Mybrand

I am extremely disappointed with my experience with MYBRAND.

I placed an order for three pairs of pants and paid more than €320 in full in advance. Shortly after my purchase, I received a FedEx tracking number, which initially gave me confidence that my order was being processed.

However, after nearly two weeks without any updates, I contacted FedEx directly and was informed that they had never received the package from MYBRAND. In other words, a shipping label had been created, but the package had not actually been handed over for shipment.

What is even more concerning is that I have repeatedly attempted to contact MYBRAND through all of the customer service email addresses listed on their website and have received absolutely no response.

As a customer, I find this unacceptable. When a company accepts payment, provides a tracking number, and then fails to ship the order or respond to customer inquiries, it creates serious concerns about its professionalism and customer service.

I sincerely hope MYBRAND resolves this issue promptly by either shipping the products immediately or issuing a full refund. Until then, I cannot recommend this company based on my experience.

27 May 2026
Unprompted review
Show reviews in all languages. (10 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look